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Delete Key Doesn't work in OE 6.0



 
 
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  #1  
Old September 16th 07, 03:24 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
16 Lizards
external usenet poster
 
Posts: 1
Default Delete Key Doesn't work in OE 6.0

When I hit the red 'x' atop my OE express, nothing happens. The button is
depressed, but the targetd message(s) are not deleted. When I try to move
messages to my deleted directory, they won't move and a pop-up box indiates
cannot move, an error has occured. Since I get hundreds of emails daily, I
alleciated this problem by creating a subdirectory within my inbox called
deleted and move files into there. But of course, it isnt the official
deleted directory and thus cannot be deleted. I can't seem to solve this on
my own. Any ideas please?

Thanx!!

16
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  #2  
Old September 16th 07, 03:40 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Delete Key Doesn't work in OE 6.0

If you have trouble deleting messages, Deleted Items is probably corrupt. If
you have any messages in this folder you want to keep, move them first and
then do the following, including moving messages in other folders and then
compact all folders.

Deleted Items is probably corrupt. In the off chance that you are saving
messages you want to save in Deleted Items, (a garbage pail), move them to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"16 Lizards" 16 wrote in message
news
When I hit the red 'x' atop my OE express, nothing happens. The button is
depressed, but the targetd message(s) are not deleted. When I try to move
messages to my deleted directory, they won't move and a pop-up box
indiates
cannot move, an error has occured. Since I get hundreds of emails daily, I
alleciated this problem by creating a subdirectory within my inbox called
deleted and move files into there. But of course, it isnt the official
deleted directory and thus cannot be deleted. I can't seem to solve this
on
my own. Any ideas please?

Thanx!!

16


  #4  
Old September 19th 07, 03:10 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
travel412
external usenet poster
 
Posts: 2
Default Delete Key Doesn't work in OE 6.0

Well, I couldn't believe my eyes when I pulled up this page...this is the
exact problem I am havingand it began about 13 Sept. Thanks for documenting
it. Now to see if I have the courage to do what the responder has
recommended. Have you followed his advice and - were you successful?

"16 Lizards" wrote:

When I hit the red 'x' atop my OE express, nothing happens. The button is
depressed, but the targetd message(s) are not deleted. When I try to move
messages to my deleted directory, they won't move and a pop-up box indiates
cannot move, an error has occured. Since I get hundreds of emails daily, I
alleciated this problem by creating a subdirectory within my inbox called
deleted and move files into there. But of course, it isnt the official
deleted directory and thus cannot be deleted. I can't seem to solve this on
my own. Any ideas please?

Thanx!!

16

  #5  
Old September 19th 07, 03:23 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Delete Key Doesn't work in OE 6.0

The OP has not responded back in 2½ days. That said, as long as you follow
the directions, you will not hurt anything in trying. I know a few people
that delete dbx files on a regular basis, but this is not necessary if you
follow the precautions.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"travel412" wrote in message
...
Well, I couldn't believe my eyes when I pulled up this page...this is the
exact problem I am havingand it began about 13 Sept. Thanks for
documenting
it. Now to see if I have the courage to do what the responder has
recommended. Have you followed his advice and - were you successful?

"16 Lizards" wrote:

When I hit the red 'x' atop my OE express, nothing happens. The button is
depressed, but the targetd message(s) are not deleted. When I try to move
messages to my deleted directory, they won't move and a pop-up box
indiates
cannot move, an error has occured. Since I get hundreds of emails daily,
I
alleciated this problem by creating a subdirectory within my inbox called
deleted and move files into there. But of course, it isnt the official
deleted directory and thus cannot be deleted. I can't seem to solve this
on
my own. Any ideas please?

Thanx!!

16


  #6  
Old September 19th 07, 03:50 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
travel412
external usenet poster
 
Posts: 2
Default Delete Key Doesn't work in OE 6.0

That wasn't so difficult - thank you very much for the comprehensive
directions..Nice to have the delete function once again.

"Bruce Hagen" wrote:

If you have trouble deleting messages, Deleted Items is probably corrupt. If
you have any messages in this folder you want to keep, move them first and
then do the following, including moving messages in other folders and then
compact all folders.

Deleted Items is probably corrupt. In the off chance that you are saving
messages you want to save in Deleted Items, (a garbage pail), move them to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"16 Lizards" 16 wrote in message
news
When I hit the red 'x' atop my OE express, nothing happens. The button is
depressed, but the targetd message(s) are not deleted. When I try to move
messages to my deleted directory, they won't move and a pop-up box
indiates
cannot move, an error has occured. Since I get hundreds of emails daily, I
alleciated this problem by creating a subdirectory within my inbox called
deleted and move files into there. But of course, it isnt the official
deleted directory and thus cannot be deleted. I can't seem to solve this
on
my own. Any ideas please?

Thanx!!

16



  #7  
Old September 19th 07, 03:53 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Delete Key Doesn't work in OE 6.0

You're welcome & Thanks for the feedback.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"travel412" wrote in message
...
That wasn't so difficult - thank you very much for the comprehensive
directions..Nice to have the delete function once again.

"Bruce Hagen" wrote:

If you have trouble deleting messages, Deleted Items is probably corrupt.
If
you have any messages in this folder you want to keep, move them first
and
then do the following, including moving messages in other folders and
then
compact all folders.

Deleted Items is probably corrupt. In the off chance that you are saving
messages you want to save in Deleted Items, (a garbage pail), move them
to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"16 Lizards" 16 wrote in message
news
When I hit the red 'x' atop my OE express, nothing happens. The button
is
depressed, but the targetd message(s) are not deleted. When I try to
move
messages to my deleted directory, they won't move and a pop-up box
indiates
cannot move, an error has occured. Since I get hundreds of emails
daily, I
alleciated this problem by creating a subdirectory within my inbox
called
deleted and move files into there. But of course, it isnt the official
deleted directory and thus cannot be deleted. I can't seem to solve
this
on
my own. Any ideas please?

Thanx!!

16




 




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