On Sep 12, 8:32 am, hutch309
wrote:
Dear Pa Bear:
Thanks for trying to straighten out myOutlookExpressproblems. I have done
nothing in the last few days about this problem. My Laptop is out for modem
replacement and I would like to try it before I make any changes to my desk
top. In the mean time we are receiving mail inOutlookand sending mail out
in NetZero Will let you know how we make out
Thanks again
James H



"PA Bear" wrote:
Well, it would appear that the problem's not on your end, Hutch, at least
IMHO.
--
~PA Bear

"hutch309" wrote in message

Hi Pa Bear.

I changed my account name to hutch309.2.
Can receive but cannot send.
Not sure what to do, prehaps use Netzero for all our mail and not use
OutlookExpress. It's been a very frustration couple of days, as no matter
what I do, I cannot send inOutlook???
Very unhappy ,
Hutch309

"PA Bear" wrote:

ACCOUNT NAME:

According to
http://www.netzero.net/support/email...up-msoex5.html,
Step #13, the Account Name should NOT be the entire email address.

[I certainly hope you didn't post the /real/ address in your reply.]
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
http://dts-l.org/

Hutch309 wrote:
Hi Pa Bear:

I have tried several things in the last couple of days: In fact I
changed
things so I was not receiving e-mails intoOutlook, but I am now.
Changed
my
identity with another account, which did not send emails.

This is what I have done:
Click on tools Internet accounts
UNDER MAIL: I have pop.netzero.net --set as default
Click on Propertities MAIL ACCOUNT: pop.netzero.net
UNDER USER INFO:
Name:
E-mail...same
CLICK ON SERVERS:
Incoming; pop.netzero.net
Outgoing: authsmtp.netzero.net
ACCOUNT NAME:
Password ******
ADVANCE: Outgoing 25...Incoming 110

This is the current message I'm getting
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.netzero.net', Server: 'authsmtp.netzero.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F
I have it set a 2 mins.
Mail comes in right away. I'm on Windows auto undate. same with Norton.
Whick I have the e-mail disabled.

Pa Bear wrote:
Hutch, if your machine's fully patched at Windows Update, you have the
appropriate & fully-patched version of OE6 for Windows 2000;
Furthermore,
reinstalling OE won't resolve the problem.

I did reply to your first post to this thread on 07 Sept-07 but it's
not
appearing in my newsreader (OE) here. (The MS newsservers have been
suffering some problems lately.) See my reply in Google Groups
archive
if
it's not appearing for you either:
http://groups.google.com/group/micro...s.inetexplorer....

repost
I am assuming the account in question is a account.
If
it's not, STOP HERE!

1. Disable NAV's Email Protection but *not* NAV itself.

2. Physically disconnect the machine from the internet.

3. Uninstall ZA Free.

4. Create a new OE identity (File Identities Add new identity) and
configure the account in it per the instructions at
http://www.netzero.net/support/email...oex5.html;Note
Step
#13: the Account name entered should be "name", not
".

5. Reconnect to the internet and test the account's ability to Send
and
Receive in this new identity. If necessary, Send yourself a message.

**Be careful! Without a firewall, don't do _anything_ else online
except
testing the account!**

6. Whether Sending succeeded or not, immediately install a firewall
(be
it
ZA Free, Comodo Free, or whatever) and configure it so that it's not
blocking Ports 25 and 110. [NB: If you connect via a router with a
NAT
firewall, you might consider not using a third-party firewall like ZA
or
Comodo.]

7. Assuming Sending and Receiving succeeds in the new identity: (a)
compact
all folders in the old identity, (b) import messages from the old
identity
into the new one, and then (c) delete the old one (File Identities
Manage Identities).

Importing OE Datahttp://www.insideoe.com/faqs/how.htm#importOE5
/repost

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
Hi Peter:
After you last instructions I realize that I do not haveOutlook
Express.6
but just plainOutlookExpress[6.00.2800.1807].

Secondly, after trying a number of sequence adding and deleting mail
I
can
no long receive or send mail from Netzero. Since I'm having so much
trouble,
should I download a newer version of O.E? Will try later on today.

I'm not too keen on deleting Norton just yet. Have just disabled
e-mail
coming and going and deleted Zonealarm. My laptop was sent back to HP
because the modem failed and it should be available the first of the
week.
I have the same programs on my laptop and would like to try it before
making an drastic changes.
Thank you for all your help and I will persevere.
James

"Peter Foldes" wrote:
Disabling Norton sometimes makes no difference on some systems and
their
setup. You will need to uninstall Norton completely using the
uninstall
tool available at the Symantec site as per the link below.

http://service1.symantec.com/SUPPORT...d/200503310816...

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"Hutch309" wrote in message
...
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm
so
I
closed the program down. Tried to send e-mail to 2 different people
and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port:
110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to deleteOutlookExpress6 and start all over?

Discouraged Hutch309
"PA Bear" wrote:

I've made no changes to my

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's
Email
Protection. It in fact provides no /additional/ protection and
even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive,
including
email and email attachments. Email Scanning is just another layer
on
top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly
to
ensure that you have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have
Norton
Internet Security of Norton 360 installed, you can (1) disable or
uninstall ZA Free, (2) enable the Windows Firewall and then (3)
see
if
things improve. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded
to
DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I
remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?
and also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.

QP
Important note for Free NetZero members: To take advantage of
offline
email
clients such as Microsoft

...

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- Show quoted text -

I have had to do much the same thing. I recieve mail on Outlook
Express fine but outgoing messages are problematic. I have used the
the excite.com internet accout which is my alternate e-mail when quick
replies are essential. I am close to giving up on Outlook but It has
been my primary e-mail account so to have it working again would be
nice. I do think it is the ISP causing the problem although from
others with the same service I know they are having similar e-mail
problems, the ISP has been unwilling to admit to the possibility they
are the source of the trouble. 1-1/2 years of no problems then
degradation to nearly complete outgoing mail failure has occurred over
the past few weeks. I just have begun using G-Mail as a tertiary
alternative.
Larry W.