When I make changes to my address book, they don't stay changed. Even when I
restart the computer; when I get into my OE and go to send someone an email,
all the work I did on my address book is gone. It's stuck in time.
Help??

Windows version? Is MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

boo-damphir wrote:
When I make changes to my address book, they don't stay changed. Even
when
I restart the computer; when I get into my OE and go to send someone an
email, all the work I did on my address book is gone. It's stuck in time.
Help??

We are using:
Windows XP
MS Outlook 3.1
MSN Explorer V.9.5


"PA Bear" wrote:

Windows version? Is MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

boo-damphir wrote:
When I make changes to my address book, they don't stay changed. Even
when
I restart the computer; when I get into my OE and go to send someone an
email, all the work I did on my address book is gone. It's stuck in time.
Help??

Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


boo-damphir wrote:
We are using:
Windows XP
MS Outlook 3.1
MSN Explorer V.9.5


"PA Bear" wrote:

Windows version? Is MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

boo-damphir wrote:
When I make changes to my address book, they don't stay changed. Even
when
I restart the computer; when I get into my OE and go to send someone an
email, all the work I did on my address book is gone. It's stuck in
time.
Help??

I just realized we aren't using Outlook Express. We have MSN Premium and are
using MSN Mail. Can you still help me with my question or do I need to
re-post it somewhere else?
Thanks~

"PA Bear" wrote:

Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


boo-damphir wrote:
We are using:
Windows XP
MS Outlook 3.1
MSN Explorer V.9.5


"PA Bear" wrote:

Windows version? Is MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

boo-damphir wrote:
When I make changes to my address book, they don't stay changed. Even
when
I restart the computer; when I get into my OE and go to send someone an
email, all the work I did on my address book is gone. It's stuck in
time.
Help??