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Can't send email in OE6



 
 
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  #1  
Old January 26th 07, 12:34 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ronnie Paul
external usenet poster
 
Posts: 3
Default Can't send email in OE6

Often lately, I can receive but not send email in OE6. The odd thing is if
the email is 1 line or less, it'll send, but the same email any longer
won't. I get the message that it has been unexpectantly terminated (error
0X800CCC0F). I've talked to my ISP several times and they say the problem
isn't on their end. They think it is a software problem. When this happens,
the same thing happens to the only other computer on our family network that
uses OE6. Usually, after a few days, OE starts working properly again on
both computers. Any ideas?


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  #2  
Old January 26th 07, 12:44 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Can't send email in OE6

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ronnie Paul" wrote in message
...
Often lately, I can receive but not send email in OE6. The odd thing is if
the email is 1 line or less, it'll send, but the same email any longer
won't. I get the message that it has been unexpectantly terminated (error
0X800CCC0F). I've talked to my ISP several times and they say the problem
isn't on their end. They think it is a software problem. When this
happens, the same thing happens to the only other computer on our family
network that uses OE6. Usually, after a few days, OE starts working
properly again on both computers. Any ideas?


  #3  
Old January 26th 07, 01:17 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ronnie Paul
external usenet poster
 
Posts: 3
Default Can't send email in OE6

Thanks for you reply. The only anti-virus protection we have is AVG. I don't
think this is the problem because we let our virus protection expire for
awhile and before we knew it we were having serious problems (including the
OE6 problem I explained). Last week, we had the hard drive reformatted and
downloaded AVG, and although everything else is working great, we're still
having the OE6 problem. Any other ideas? Again, this problem occurs at the
same time on two machines on our network.
"Bruce Hagen" wrote in message
...
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ronnie Paul" wrote in message
...
Often lately, I can receive but not send email in OE6. The odd thing is
if the email is 1 line or less, it'll send, but the same email any longer
won't. I get the message that it has been unexpectantly terminated (error
0X800CCC0F). I've talked to my ISP several times and they say the problem
isn't on their end. They think it is a software problem. When this
happens, the same thing happens to the only other computer on our family
network that uses OE6. Usually, after a few days, OE starts working
properly again on both computers. Any ideas?




  #4  
Old January 26th 07, 02:47 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Can't send email in OE6

Please post the error message in its entirety. If it is happening on two
computers at the same time, it must be something they share in common.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ronnie Paul" wrote in message
...
Thanks for you reply. The only anti-virus protection we have is AVG. I
don't think this is the problem because we let our virus protection expire
for awhile and before we knew it we were having serious problems
(including the OE6 problem I explained). Last week, we had the hard drive
reformatted and downloaded AVG, and although everything else is working
great, we're still having the OE6 problem. Any other ideas? Again, this
problem occurs at the same time on two machines on our network.
"Bruce Hagen" wrote in message
...
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ronnie Paul" wrote in message
...
Often lately, I can receive but not send email in OE6. The odd thing is
if the email is 1 line or less, it'll send, but the same email any
longer won't. I get the message that it has been unexpectantly
terminated (error 0X800CCC0F). I've talked to my ISP several times and
they say the problem isn't on their end. They think it is a software
problem. When this happens, the same thing happens to the only other
computer on our family network that uses OE6. Usually, after a few days,
OE starts working properly again on both computers. Any ideas?





  #5  
Old January 26th 07, 05:51 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Can't send email in OE6

/Try/ disabling the Email Scanning and see if the behavior persists. 99% of
the time it's the cause of the error.

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)



Ronnie Paul wrote:
Thanks for you reply. The only anti-virus protection we have is AVG. I
don't
think this is the problem because we let our virus protection expire for
awhile and before we knew it we were having serious problems (including
the
OE6 problem I explained). Last week, we had the hard drive reformatted and
downloaded AVG, and although everything else is working great, we're still
having the OE6 problem. Any other ideas? Again, this problem occurs at the
same time on two machines on our network.
"Bruce Hagen" wrote in message
...
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ronnie Paul" wrote in message
...
Often lately, I can receive but not send email in OE6. The odd thing is
if the email is 1 line or less, it'll send, but the same email any
longer
won't. I get the message that it has been unexpectantly terminated
(error
0X800CCC0F). I've talked to my ISP several times and they say the
problem
isn't on their end. They think it is a software problem. When this
happens, the same thing happens to the only other computer on our family
network that uses OE6. Usually, after a few days, OE starts working
properly again on both computers. Any ideas?


 




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