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#1
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Often lately, I can receive but not send email in OE6. The odd thing is if
the email is 1 line or less, it'll send, but the same email any longer won't. I get the message that it has been unexpectantly terminated (error 0X800CCC0F). I've talked to my ISP several times and they say the problem isn't on their end. They think it is a software problem. When this happens, the same thing happens to the only other computer on our family network that uses OE6. Usually, after a few days, OE starts working properly again on both computers. Any ideas? |
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#2
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Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ronnie Paul" wrote in message ... Often lately, I can receive but not send email in OE6. The odd thing is if the email is 1 line or less, it'll send, but the same email any longer won't. I get the message that it has been unexpectantly terminated (error 0X800CCC0F). I've talked to my ISP several times and they say the problem isn't on their end. They think it is a software problem. When this happens, the same thing happens to the only other computer on our family network that uses OE6. Usually, after a few days, OE starts working properly again on both computers. Any ideas? |
#3
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Thanks for you reply. The only anti-virus protection we have is AVG. I don't
think this is the problem because we let our virus protection expire for awhile and before we knew it we were having serious problems (including the OE6 problem I explained). Last week, we had the hard drive reformatted and downloaded AVG, and although everything else is working great, we're still having the OE6 problem. Any other ideas? Again, this problem occurs at the same time on two machines on our network. "Bruce Hagen" wrote in message ... Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ronnie Paul" wrote in message ... Often lately, I can receive but not send email in OE6. The odd thing is if the email is 1 line or less, it'll send, but the same email any longer won't. I get the message that it has been unexpectantly terminated (error 0X800CCC0F). I've talked to my ISP several times and they say the problem isn't on their end. They think it is a software problem. When this happens, the same thing happens to the only other computer on our family network that uses OE6. Usually, after a few days, OE starts working properly again on both computers. Any ideas? |
#4
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Please post the error message in its entirety. If it is happening on two
computers at the same time, it must be something they share in common. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ronnie Paul" wrote in message ... Thanks for you reply. The only anti-virus protection we have is AVG. I don't think this is the problem because we let our virus protection expire for awhile and before we knew it we were having serious problems (including the OE6 problem I explained). Last week, we had the hard drive reformatted and downloaded AVG, and although everything else is working great, we're still having the OE6 problem. Any other ideas? Again, this problem occurs at the same time on two machines on our network. "Bruce Hagen" wrote in message ... Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ronnie Paul" wrote in message ... Often lately, I can receive but not send email in OE6. The odd thing is if the email is 1 line or less, it'll send, but the same email any longer won't. I get the message that it has been unexpectantly terminated (error 0X800CCC0F). I've talked to my ISP several times and they say the problem isn't on their end. They think it is a software problem. When this happens, the same thing happens to the only other computer on our family network that uses OE6. Usually, after a few days, OE starts working properly again on both computers. Any ideas? |
#5
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/Try/ disabling the Email Scanning and see if the behavior persists. 99% of
the time it's the cause of the error. Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary: Troubleshooting error messages that you receive when you are using OL and OE http://support.microsoft.com/?kbid=813514 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Ronnie Paul wrote: Thanks for you reply. The only anti-virus protection we have is AVG. I don't think this is the problem because we let our virus protection expire for awhile and before we knew it we were having serious problems (including the OE6 problem I explained). Last week, we had the hard drive reformatted and downloaded AVG, and although everything else is working great, we're still having the OE6 problem. Any other ideas? Again, this problem occurs at the same time on two machines on our network. "Bruce Hagen" wrote in message ... Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ronnie Paul" wrote in message ... Often lately, I can receive but not send email in OE6. The odd thing is if the email is 1 line or less, it'll send, but the same email any longer won't. I get the message that it has been unexpectantly terminated (error 0X800CCC0F). I've talked to my ISP several times and they say the problem isn't on their end. They think it is a software problem. When this happens, the same thing happens to the only other computer on our family network that uses OE6. Usually, after a few days, OE starts working properly again on both computers. Any ideas? |
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