Hi, Steve, et al ...

Last night we lost about 2000 Outlook Express email messages from our Inbox
(only). The lost messages were only from the last six months (specifically
from 7/24/06 thru 1/19/07) of the Inbox. The loss was, I think, at about
the same time that my wife said that she had experienced a "lock-up" of
Outlook Express ... and she could not get passed the pop-up window that
asked her if she wanted to Compact Messages or not. When I found the
computer later, it WAS responsive ... and I proceeded to close and re-open
OE6 ... and then noticed all the missing messages.

I then re-booted the PC, and found that "Spy Sweeper" had been "hung"(?) ...
and I had to EndTask, in order to shutdown. This, of course, makes me
suspicious, because I don't ever remember having to do an EndTask to
SpySweeper previously ... and it makes me wonder if this might be related to
the loss of OE messages. It's possible that SpySweeper was running a scan
at the time that my wife found the PC (and OE6) unresponsive. Is it then
possible that the SpySweeper scan somehow corrupted Inbox.dbx when my wife
tried to perform an OE process?

Anyway, I proceeded to order "DBXpress" last night, in order to try to
recover the six months worth of files missing from the Inbox. The
installation and running of DBXpress all went fine, as far as I could tell
.... and it seems fairly straightforward to use. The only problem is that I
seem to have NOT recovered a single message! I first tried doing this in
the simplest manner (File mode, for Inbox.dbx), and finally did the complete
Disk mode scan of the entire C:\ Drive (60.7GB Used, of 127GB Capacity) ...
which took about 12hrs to complete. There were no problems encountered
(this PC is an Athlon64-4000 with 2GB RAM, so it's not inadequate for the
job of recovery). This scan DID recover about 17,400 messages from the
various folder (including the Inbox) ... but, still, it seems that I'm
finding NO messages from the Inbox for the 7/24/06-1/19/07 period.

Do I stand any chance of still recovering my missing files ... say, using
DBXpress in a different way ... or by ordering a different recovery
package??? I would really appreciate your thoughts on this! Thanks much!

"N. Miller" wrote in message
...
On Sat, 20 Jan 2007 23:03:17 -0800, C. Schell wrote:

Hi, Steve, et al ...

Last night we lost about 2000 Outlook Express email messages from our
Inbox
(only). The lost messages were only from the last six months
(specifically
from 7/24/06 thru 1/19/07) of the Inbox. The loss was, I think, at about
the same time that my wife said that she had experienced a "lock-up" of
Outlook Express ... and she could not get passed the pop-up window that
asked her if she wanted to Compact Messages or not. When I found the
computer later, it WAS responsive ... and I proceeded to close and
re-open
OE6 ... and then noticed all the missing messages.

I then re-booted the PC, and found that "Spy Sweeper" had been "hung"(?)
...
and I had to EndTask, in order to shutdown. This, of course, makes me
suspicious, because I don't ever remember having to do an EndTask to
SpySweeper previously ... and it makes me wonder if this might be related
to
the loss of OE messages. It's possible that SpySweeper was running a
scan
at the time that my wife found the PC (and OE6) unresponsive. Is it then
possible that the SpySweeper scan somehow corrupted Inbox.dbx when my
wife
tried to perform an OE process?

Anyway, I proceeded to order "DBXpress" last night, in order to try to
recover the six months worth of files missing from the Inbox. The
installation and running of DBXpress all went fine, as far as I could
tell
... and it seems fairly straightforward to use. The only problem is that
I
seem to have NOT recovered a single message! I first tried doing this in
the simplest manner (File mode, for Inbox.dbx), and finally did the
complete
Disk mode scan of the entire C:\ Drive (60.7GB Used, of 127GB Capacity)
...
which took about 12hrs to complete. There were no problems encountered
(this PC is an Athlon64-4000 with 2GB RAM, so it's not inadequate for the
job of recovery). This scan DID recover about 17,400 messages from the
various folder (including the Inbox) ... but, still, it seems that I'm
finding NO messages from the Inbox for the 7/24/06-1/19/07 period.

Do I stand any chance of still recovering my missing files ... say, using
DBXpress in a different way ... or by ordering a different recovery
package??? I would really appreciate your thoughts on this! Thanks
much!

According to your message headers:

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869

...your MSOE version isn't current. Mine ends at 3028.

No, I don't think that Spy Sweeper would have been a likely cause. If MSOE
was already compacting folders, Spy Sweeper would have been locked out of
access to the folders.

I don't know if that matters, but there is an update which fixes a problem
with folder compaction. MSOE, under Windows XP, automatically starts
folder
compaction after 100 closings. Interrupting folder compaction _will_ cause
corruption of the Inbox.dbx folder, at the least. I think you have
recovered
all that the DBXpress program will be able to recover.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

================================================== ======
Hi, Norman ...

Thanks much for your comments! You may very well be correct that Compaction
was started and then interrupted, since I can't really be sure what my wife
may have done in the steps that she found OE6 "hung" ... she DID try to shut
it down, but she claimed that she said "No" to Compaction. I pretty sure
that SpySweeper was already running ... since it is my suspicion that a
SpySweeper scan was what had the PC so busy that it wouldn't respond when
she tried to use OE. So, if Compaction was actually started (and then
interrupted) then I think it did so while SS was scanning.

I sent the above questions to Steve via email, and he also responded that
I'm probably just "out-of-luck" this time ... DBXpress probably will NOT
recover the missing messages from my Inbox (there were a very small number
that were recovered out of the ~2000 messages lost). It's interesting that
the problem (Compaction interruption?) caused a loss of only the last six
months of the Inbox messages ... I would have expected a corruption to have
led to more "random" losses. Anyway, I guess I'll need to do the update ...
and then backup more religously! Thanks again ...
-- C.

"C. Schell" wrote in message
...

"N. Miller" wrote in message
...
On Sat, 20 Jan 2007 23:03:17 -0800, C. Schell wrote:

Hi, Steve, et al ...

Last night we lost about 2000 Outlook Express email messages from our
Inbox
(only). The lost messages were only from the last six months
(specifically
from 7/24/06 thru 1/19/07) of the Inbox. The loss was, I think, at
about
the same time that my wife said that she had experienced a "lock-up" of
Outlook Express ... and she could not get passed the pop-up window that
asked her if she wanted to Compact Messages or not. When I found the
computer later, it WAS responsive ... and I proceeded to close and
re-open
OE6 ... and then noticed all the missing messages.

I then re-booted the PC, and found that "Spy Sweeper" had been "hung"(?)
...
and I had to EndTask, in order to shutdown. This, of course, makes me
suspicious, because I don't ever remember having to do an EndTask to
SpySweeper previously ... and it makes me wonder if this might be
related to
the loss of OE messages. It's possible that SpySweeper was running a
scan
at the time that my wife found the PC (and OE6) unresponsive. Is it
then
possible that the SpySweeper scan somehow corrupted Inbox.dbx when my
wife
tried to perform an OE process?

Anyway, I proceeded to order "DBXpress" last night, in order to try to
recover the six months worth of files missing from the Inbox. The
installation and running of DBXpress all went fine, as far as I could
tell
... and it seems fairly straightforward to use. The only problem is
that I
seem to have NOT recovered a single message! I first tried doing this
in
the simplest manner (File mode, for Inbox.dbx), and finally did the
complete
Disk mode scan of the entire C:\ Drive (60.7GB Used, of 127GB Capacity)
...
which took about 12hrs to complete. There were no problems encountered
(this PC is an Athlon64-4000 with 2GB RAM, so it's not inadequate for
the
job of recovery). This scan DID recover about 17,400 messages from the
various folder (including the Inbox) ... but, still, it seems that I'm
finding NO messages from the Inbox for the 7/24/06-1/19/07 period.

Do I stand any chance of still recovering my missing files ... say,
using
DBXpress in a different way ... or by ordering a different recovery
package??? I would really appreciate your thoughts on this! Thanks
much!

According to your message headers:

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869

...your MSOE version isn't current. Mine ends at 3028.

No, I don't think that Spy Sweeper would have been a likely cause. If
MSOE
was already compacting folders, Spy Sweeper would have been locked out of
access to the folders.

I don't know if that matters, but there is an update which fixes a
problem
with folder compaction. MSOE, under Windows XP, automatically starts
folder
compaction after 100 closings. Interrupting folder compaction _will_
cause
corruption of the Inbox.dbx folder, at the least. I think you have
recovered
all that the DBXpress program will be able to recover.

================================================== ======
Hi, Norman ...

Thanks much for your comments! You may very well be correct that
Compaction was started and then interrupted, since I can't really be sure
what my wife may have done in the steps that she found OE6 "hung" ... she
DID try to shut it down, but she claimed that she said "No" to Compaction.
I pretty sure that SpySweeper was already running ... since it is my
suspicion that a SpySweeper scan was what had the PC so busy that it
wouldn't respond when she tried to use OE. So, if Compaction was actually
started (and then interrupted) then I think it did so while SS was
scanning.

I sent the above questions to Steve via email, and he also responded that
I'm probably just "out-of-luck" this time ... DBXpress probably will NOT
recover the missing messages from my Inbox (there were a very small number
that were recovered out of the ~2000 messages lost). It's interesting
that the problem (Compaction interruption?) caused a loss of only the last
six months of the Inbox messages ... I would have expected a corruption to
have led to more "random" losses. Anyway, I guess I'll need to do the
update ... and then backup more religously! Thanks again ...


If you had installed the latest update for OE6 SP2 it would have make backup
copies of the files in the Recycled Bin. Unfortunately you do not have that
update. I strongly recommend it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Yeah, if DBXpress can't get the messages off the hard drive, then they are
gone. Its quite rare that it wouldn't have been able to recover some of
them. I've seen a number of people indicate that there are blocks of
messages completely gone and not recoverable. I'm not sure what is
happening, but I suspect that the files are getting zeroed out as I've seen
lots of corrupt dbx files just full of zeroes. I think its either due to
inherent problems with OE, or with antivirus / antispam software interfering
or perhaps this SpySweeper program contributed. I don't know.

Anyway, I'm sorry you weren't able to recover those messages.

steve

"C. Schell" wrote in message
...

"N. Miller" wrote in message
...
On Sat, 20 Jan 2007 23:03:17 -0800, C. Schell wrote:

Hi, Steve, et al ...

Last night we lost about 2000 Outlook Express email messages from our
Inbox
(only). The lost messages were only from the last six months
(specifically
from 7/24/06 thru 1/19/07) of the Inbox. The loss was, I think, at
about
the same time that my wife said that she had experienced a "lock-up" of
Outlook Express ... and she could not get passed the pop-up window that
asked her if she wanted to Compact Messages or not. When I found the
computer later, it WAS responsive ... and I proceeded to close and
re-open
OE6 ... and then noticed all the missing messages.

I then re-booted the PC, and found that "Spy Sweeper" had been "hung"(?)
...
and I had to EndTask, in order to shutdown. This, of course, makes me
suspicious, because I don't ever remember having to do an EndTask to
SpySweeper previously ... and it makes me wonder if this might be
related to
the loss of OE messages. It's possible that SpySweeper was running a
scan
at the time that my wife found the PC (and OE6) unresponsive. Is it
then
possible that the SpySweeper scan somehow corrupted Inbox.dbx when my
wife
tried to perform an OE process?

Anyway, I proceeded to order "DBXpress" last night, in order to try to
recover the six months worth of files missing from the Inbox. The
installation and running of DBXpress all went fine, as far as I could
tell
... and it seems fairly straightforward to use. The only problem is
that I
seem to have NOT recovered a single message! I first tried doing this
in
the simplest manner (File mode, for Inbox.dbx), and finally did the
complete
Disk mode scan of the entire C:\ Drive (60.7GB Used, of 127GB Capacity)
...
which took about 12hrs to complete. There were no problems encountered
(this PC is an Athlon64-4000 with 2GB RAM, so it's not inadequate for
the
job of recovery). This scan DID recover about 17,400 messages from the
various folder (including the Inbox) ... but, still, it seems that I'm
finding NO messages from the Inbox for the 7/24/06-1/19/07 period.

Do I stand any chance of still recovering my missing files ... say,
using
DBXpress in a different way ... or by ordering a different recovery
package??? I would really appreciate your thoughts on this! Thanks
much!

According to your message headers:

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869

...your MSOE version isn't current. Mine ends at 3028.

No, I don't think that Spy Sweeper would have been a likely cause. If
MSOE
was already compacting folders, Spy Sweeper would have been locked out of
access to the folders.

I don't know if that matters, but there is an update which fixes a
problem
with folder compaction. MSOE, under Windows XP, automatically starts
folder
compaction after 100 closings. Interrupting folder compaction _will_
cause
corruption of the Inbox.dbx folder, at the least. I think you have
recovered
all that the DBXpress program will be able to recover.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

================================================== ======
Hi, Norman ...

Thanks much for your comments! You may very well be correct that
Compaction was started and then interrupted, since I can't really be sure
what my wife may have done in the steps that she found OE6 "hung" ... she
DID try to shut it down, but she claimed that she said "No" to Compaction.
I pretty sure that SpySweeper was already running ... since it is my
suspicion that a SpySweeper scan was what had the PC so busy that it
wouldn't respond when she tried to use OE. So, if Compaction was actually
started (and then interrupted) then I think it did so while SS was
scanning.

I sent the above questions to Steve via email, and he also responded that
I'm probably just "out-of-luck" this time ... DBXpress probably will NOT
recover the missing messages from my Inbox (there were a very small number
that were recovered out of the ~2000 messages lost). It's interesting
that the problem (Compaction interruption?) caused a loss of only the last
six months of the Inbox messages ... I would have expected a corruption to
have led to more "random" losses. Anyway, I guess I'll need to do the
update ... and then backup more religously! Thanks again ...
-- C.

Hi, Steve & Frank ...

I remain most suspicious of SpySweeper ... I think that it may have been
scanning while my wife was doing something in OE6.

I did a cumulative update this morning, and my OE6 now shows the following
version:
6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
But my Header is still showing:
MimeOLE v6.00.2900.2869
According to Norman, this should end in ".3028" in order to be current.

Does the AutoUpdate not get me the full updating of OE6 that I need? Thanks
for your assistance!
-- C.

================================================== =========================================
"Steve Cochran" wrote in message
...
Yeah, if DBXpress can't get the messages off the hard drive, then they are
gone. Its quite rare that it wouldn't have been able to recover some of
them. I've seen a number of people indicate that there are blocks of
messages completely gone and not recoverable. I'm not sure what is
happening, but I suspect that the files are getting zeroed out as I've
seen lots of corrupt dbx files just full of zeroes. I think its either
due to inherent problems with OE, or with antivirus / antispam software
interfering or perhaps this SpySweeper program contributed. I don't know.

Anyway, I'm sorry you weren't able to recover those messages.

steve

"C. Schell" wrote in message
...

"N. Miller" wrote in message
...
On Sat, 20 Jan 2007 23:03:17 -0800, C. Schell wrote:

Hi, Steve, et al ...

Last night we lost about 2000 Outlook Express email messages from our
Inbox
(only). The lost messages were only from the last six months
(specifically
from 7/24/06 thru 1/19/07) of the Inbox. The loss was, I think, at
about
the same time that my wife said that she had experienced a "lock-up" of
Outlook Express ... and she could not get passed the pop-up window that
asked her if she wanted to Compact Messages or not. When I found the
computer later, it WAS responsive ... and I proceeded to close and
re-open
OE6 ... and then noticed all the missing messages.

I then re-booted the PC, and found that "Spy Sweeper" had been
"hung"(?) ...
and I had to EndTask, in order to shutdown. This, of course, makes me
suspicious, because I don't ever remember having to do an EndTask to
SpySweeper previously ... and it makes me wonder if this might be
related to
the loss of OE messages. It's possible that SpySweeper was running a
scan
at the time that my wife found the PC (and OE6) unresponsive. Is it
then
possible that the SpySweeper scan somehow corrupted Inbox.dbx when my
wife
tried to perform an OE process?

Anyway, I proceeded to order "DBXpress" last night, in order to try to
recover the six months worth of files missing from the Inbox. The
installation and running of DBXpress all went fine, as far as I could
tell
... and it seems fairly straightforward to use. The only problem is
that I
seem to have NOT recovered a single message! I first tried doing this
in
the simplest manner (File mode, for Inbox.dbx), and finally did the
complete
Disk mode scan of the entire C:\ Drive (60.7GB Used, of 127GB Capacity)
...
which took about 12hrs to complete. There were no problems encountered
(this PC is an Athlon64-4000 with 2GB RAM, so it's not inadequate for
the
job of recovery). This scan DID recover about 17,400 messages from the
various folder (including the Inbox) ... but, still, it seems that I'm
finding NO messages from the Inbox for the 7/24/06-1/19/07 period.

Do I stand any chance of still recovering my missing files ... say,
using
DBXpress in a different way ... or by ordering a different recovery
package??? I would really appreciate your thoughts on this! Thanks
much!

According to your message headers:

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869

...your MSOE version isn't current. Mine ends at 3028.

No, I don't think that Spy Sweeper would have been a likely cause. If
MSOE
was already compacting folders, Spy Sweeper would have been locked out
of
access to the folders.

I don't know if that matters, but there is an update which fixes a
problem
with folder compaction. MSOE, under Windows XP, automatically starts
folder
compaction after 100 closings. Interrupting folder compaction _will_
cause
corruption of the Inbox.dbx folder, at the least. I think you have
recovered
all that the DBXpress program will be able to recover.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

================================================== ======
Hi, Norman ...

Thanks much for your comments! You may very well be correct that
Compaction was started and then interrupted, since I can't really be sure
what my wife may have done in the steps that she found OE6 "hung" ... she
DID try to shut it down, but she claimed that she said "No" to
Compaction. I pretty sure that SpySweeper was already running ... since
it is my suspicion that a SpySweeper scan was what had the PC so busy
that it wouldn't respond when she tried to use OE. So, if Compaction was
actually started (and then interrupted) then I think it did so while SS
was scanning.

I sent the above questions to Steve via email, and he also responded that
I'm probably just "out-of-luck" this time ... DBXpress probably will NOT
recover the missing messages from my Inbox (there were a very small
number that were recovered out of the ~2000 messages lost). It's
interesting that the problem (Compaction interruption?) caused a loss of
only the last six months of the Inbox messages ... I would have expected
a corruption to have led to more "random" losses. Anyway, I guess I'll
need to do the update ... and then backup more religously! Thanks again
...
-- C.

Have you gone to Microsoft Updates yourself, or are you just relying on Auto
updates? There are two OE updates since what you show.

If it isn't listed when you click the Start button, click on this link.
http://update.microsoft.com/microsof....aspx?ln=en-us
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"C. Schell" wrote in message
...
Hi, Steve & Frank ...

I remain most suspicious of SpySweeper ... I think that it may have been
scanning while my wife was doing something in OE6.

I did a cumulative update this morning, and my OE6 now shows the following
version:
6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
But my Header is still showing:
MimeOLE v6.00.2900.2869
According to Norman, this should end in ".3028" in order to be current.

Does the AutoUpdate not get me the full updating of OE6 that I need?
Thanks for your assistance!
-- C.

================================================== =========================================
"Steve Cochran" wrote in message
...
Yeah, if DBXpress can't get the messages off the hard drive, then they
are gone. Its quite rare that it wouldn't have been able to recover some
of them. I've seen a number of people indicate that there are blocks of
messages completely gone and not recoverable. I'm not sure what is
happening, but I suspect that the files are getting zeroed out as I've
seen lots of corrupt dbx files just full of zeroes. I think its either
due to inherent problems with OE, or with antivirus / antispam software
interfering or perhaps this SpySweeper program contributed. I don't
know.

Anyway, I'm sorry you weren't able to recover those messages.

steve

"C. Schell" wrote in message
...

"N. Miller" wrote in message
...
On Sat, 20 Jan 2007 23:03:17 -0800, C. Schell wrote:

Hi, Steve, et al ...

Last night we lost about 2000 Outlook Express email messages from our
Inbox
(only). The lost messages were only from the last six months
(specifically
from 7/24/06 thru 1/19/07) of the Inbox. The loss was, I think, at
about
the same time that my wife said that she had experienced a "lock-up"
of
Outlook Express ... and she could not get passed the pop-up window
that
asked her if she wanted to Compact Messages or not. When I found the
computer later, it WAS responsive ... and I proceeded to close and
re-open
OE6 ... and then noticed all the missing messages.

I then re-booted the PC, and found that "Spy Sweeper" had been
"hung"(?) ...
and I had to EndTask, in order to shutdown. This, of course, makes me
suspicious, because I don't ever remember having to do an EndTask to
SpySweeper previously ... and it makes me wonder if this might be
related to
the loss of OE messages. It's possible that SpySweeper was running a
scan
at the time that my wife found the PC (and OE6) unresponsive. Is it
then
possible that the SpySweeper scan somehow corrupted Inbox.dbx when my
wife
tried to perform an OE process?

Anyway, I proceeded to order "DBXpress" last night, in order to try to
recover the six months worth of files missing from the Inbox. The
installation and running of DBXpress all went fine, as far as I could
tell
... and it seems fairly straightforward to use. The only problem is
that I
seem to have NOT recovered a single message! I first tried doing this
in
the simplest manner (File mode, for Inbox.dbx), and finally did the
complete
Disk mode scan of the entire C:\ Drive (60.7GB Used, of 127GB
Capacity) ...
which took about 12hrs to complete. There were no problems
encountered
(this PC is an Athlon64-4000 with 2GB RAM, so it's not inadequate for
the
job of recovery). This scan DID recover about 17,400 messages from
the
various folder (including the Inbox) ... but, still, it seems that I'm
finding NO messages from the Inbox for the 7/24/06-1/19/07 period.

Do I stand any chance of still recovering my missing files ... say,
using
DBXpress in a different way ... or by ordering a different recovery
package??? I would really appreciate your thoughts on this! Thanks
much!

According to your message headers:

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869

...your MSOE version isn't current. Mine ends at 3028.

No, I don't think that Spy Sweeper would have been a likely cause. If
MSOE
was already compacting folders, Spy Sweeper would have been locked out
of
access to the folders.

I don't know if that matters, but there is an update which fixes a
problem
with folder compaction. MSOE, under Windows XP, automatically starts
folder
compaction after 100 closings. Interrupting folder compaction _will_
cause
corruption of the Inbox.dbx folder, at the least. I think you have
recovered
all that the DBXpress program will be able to recover.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

================================================== ======
Hi, Norman ...

Thanks much for your comments! You may very well be correct that
Compaction was started and then interrupted, since I can't really be
sure what my wife may have done in the steps that she found OE6 "hung"
... she DID try to shut it down, but she claimed that she said "No" to
Compaction. I pretty sure that SpySweeper was already running ... since
it is my suspicion that a SpySweeper scan was what had the PC so busy
that it wouldn't respond when she tried to use OE. So, if Compaction
was actually started (and then interrupted) then I think it did so while
SS was scanning.

I sent the above questions to Steve via email, and he also responded
that I'm probably just "out-of-luck" this time ... DBXpress probably
will NOT recover the missing messages from my Inbox (there were a very
small number that were recovered out of the ~2000 messages lost). It's
interesting that the problem (Compaction interruption?) caused a loss of
only the last six months of the Inbox messages ... I would have expected
a corruption to have led to more "random" losses. Anyway, I guess I'll
need to do the update ... and then backup more religously! Thanks again
...
-- C.

Hi, Bruce ...

I finally did a Manual Update with the patch that has now made my Headers
reflect the ".3028" version of OE6 ... which should now be fully current,
according to Norman. I don't understand why the "About OE" (from OE Help)
does not reflect the proper rev level, but remains at ".2158" ... it would
be less confusing if the "About" window reflected the same rev level that
the Headers show. Anyway, Many Thanks to you and the others!
-- C.

================================================== ====================================
"Bruce Hagen" wrote in message
...
Have you gone to Microsoft Updates yourself, or are you just relying on
Auto updates? There are two OE updates since what you show.

If it isn't listed when you click the Start button, click on this link.
http://update.microsoft.com/microsof....aspx?ln=en-us
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"C. Schell" wrote in message
...
Hi, Steve & Frank ...

I remain most suspicious of SpySweeper ... I think that it may have been
scanning while my wife was doing something in OE6.

I did a cumulative update this morning, and my OE6 now shows the
following version:
6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
But my Header is still showing:
MimeOLE v6.00.2900.2869
According to Norman, this should end in ".3028" in order to be current.

Does the AutoUpdate not get me the full updating of OE6 that I need?
Thanks for your assistance!
-- C.

================================================== =========================================
"Steve Cochran" wrote in message
...
Yeah, if DBXpress can't get the messages off the hard drive, then they
are gone. Its quite rare that it wouldn't have been able to recover
some of them. I've seen a number of people indicate that there are
blocks of messages completely gone and not recoverable. I'm not sure
what is happening, but I suspect that the files are getting zeroed out
as I've seen lots of corrupt dbx files just full of zeroes. I think its
either due to inherent problems with OE, or with antivirus / antispam
software interfering or perhaps this SpySweeper program contributed. I
don't know.

Anyway, I'm sorry you weren't able to recover those messages.

steve

"C. Schell" wrote in message
...

"N. Miller" wrote in message
...
On Sat, 20 Jan 2007 23:03:17 -0800, C. Schell wrote:

Hi, Steve, et al ...

Last night we lost about 2000 Outlook Express email messages from our
Inbox
(only). The lost messages were only from the last six months
(specifically
from 7/24/06 thru 1/19/07) of the Inbox. The loss was, I think, at
about
the same time that my wife said that she had experienced a "lock-up"
of
Outlook Express ... and she could not get passed the pop-up window
that
asked her if she wanted to Compact Messages or not. When I found the
computer later, it WAS responsive ... and I proceeded to close and
re-open
OE6 ... and then noticed all the missing messages.

I then re-booted the PC, and found that "Spy Sweeper" had been
"hung"(?) ...
and I had to EndTask, in order to shutdown. This, of course, makes
me
suspicious, because I don't ever remember having to do an EndTask to
SpySweeper previously ... and it makes me wonder if this might be
related to
the loss of OE messages. It's possible that SpySweeper was running a
scan
at the time that my wife found the PC (and OE6) unresponsive. Is it
then
possible that the SpySweeper scan somehow corrupted Inbox.dbx when my
wife
tried to perform an OE process?

Anyway, I proceeded to order "DBXpress" last night, in order to try
to
recover the six months worth of files missing from the Inbox. The
installation and running of DBXpress all went fine, as far as I could
tell
... and it seems fairly straightforward to use. The only problem is
that I
seem to have NOT recovered a single message! I first tried doing
this in
the simplest manner (File mode, for Inbox.dbx), and finally did the
complete
Disk mode scan of the entire C:\ Drive (60.7GB Used, of 127GB
Capacity) ...
which took about 12hrs to complete. There were no problems
encountered
(this PC is an Athlon64-4000 with 2GB RAM, so it's not inadequate for
the
job of recovery). This scan DID recover about 17,400 messages from
the
various folder (including the Inbox) ... but, still, it seems that
I'm
finding NO messages from the Inbox for the 7/24/06-1/19/07 period.

Do I stand any chance of still recovering my missing files ... say,
using
DBXpress in a different way ... or by ordering a different recovery
package??? I would really appreciate your thoughts on this! Thanks
much!

According to your message headers:

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869

...your MSOE version isn't current. Mine ends at 3028.

No, I don't think that Spy Sweeper would have been a likely cause. If
MSOE
was already compacting folders, Spy Sweeper would have been locked out
of
access to the folders.

I don't know if that matters, but there is an update which fixes a
problem
with folder compaction. MSOE, under Windows XP, automatically starts
folder
compaction after 100 closings. Interrupting folder compaction _will_
cause
corruption of the Inbox.dbx folder, at the least. I think you have
recovered
all that the DBXpress program will be able to recover.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

================================================== ======
Hi, Norman ...

Thanks much for your comments! You may very well be correct that
Compaction was started and then interrupted, since I can't really be
sure what my wife may have done in the steps that she found OE6 "hung"
... she DID try to shut it down, but she claimed that she said "No" to
Compaction. I pretty sure that SpySweeper was already running ... since
it is my suspicion that a SpySweeper scan was what had the PC so busy
that it wouldn't respond when she tried to use OE. So, if Compaction
was actually started (and then interrupted) then I think it did so
while SS was scanning.

I sent the above questions to Steve via email, and he also responded
that I'm probably just "out-of-luck" this time ... DBXpress probably
will NOT recover the missing messages from my Inbox (there were a very
small number that were recovered out of the ~2000 messages lost). It's
interesting that the problem (Compaction interruption?) caused a loss
of only the last six months of the Inbox messages ... I would have
expected a corruption to have led to more "random" losses. Anyway, I
guess I'll need to do the update ... and then backup more religously!
Thanks again ...
-- C.

YW. In OE | Help | About, scroll down to msoe.dll and you will see "3028".

The numbers at the top will remain the same until Service pack 3 is
released.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"C. Schell" wrote in message
...
Hi, Bruce ...

I finally did a Manual Update with the patch that has now made my Headers
reflect the ".3028" version of OE6 ... which should now be fully current,
according to Norman. I don't understand why the "About OE" (from OE Help)
does not reflect the proper rev level, but remains at ".2158" ... it would
be less confusing if the "About" window reflected the same rev level that
the Headers show. Anyway, Many Thanks to you and the others!
-- C.

================================================== ====================================
"Bruce Hagen" wrote in message
...
Have you gone to Microsoft Updates yourself, or are you just relying on
Auto updates? There are two OE updates since what you show.

If it isn't listed when you click the Start button, click on this link.
http://update.microsoft.com/microsof....aspx?ln=en-us
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"C. Schell" wrote in message
...
Hi, Steve & Frank ...

I remain most suspicious of SpySweeper ... I think that it may have been
scanning while my wife was doing something in OE6.

I did a cumulative update this morning, and my OE6 now shows the
following version:
6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
But my Header is still showing:
MimeOLE v6.00.2900.2869
According to Norman, this should end in ".3028" in order to be current.

Does the AutoUpdate not get me the full updating of OE6 that I need?
Thanks for your assistance!
-- C.

================================================== =========================================
"Steve Cochran" wrote in message
...
Yeah, if DBXpress can't get the messages off the hard drive, then they
are gone. Its quite rare that it wouldn't have been able to recover
some of them. I've seen a number of people indicate that there are
blocks of messages completely gone and not recoverable. I'm not sure
what is happening, but I suspect that the files are getting zeroed out
as I've seen lots of corrupt dbx files just full of zeroes. I think
its either due to inherent problems with OE, or with antivirus /
antispam software interfering or perhaps this SpySweeper program
contributed. I don't know.

Anyway, I'm sorry you weren't able to recover those messages.

steve

"C. Schell" wrote in message
...

"N. Miller" wrote in message
...
On Sat, 20 Jan 2007 23:03:17 -0800, C. Schell wrote:

Hi, Steve, et al ...

Last night we lost about 2000 Outlook Express email messages from
our Inbox
(only). The lost messages were only from the last six months
(specifically
from 7/24/06 thru 1/19/07) of the Inbox. The loss was, I think, at
about
the same time that my wife said that she had experienced a "lock-up"
of
Outlook Express ... and she could not get passed the pop-up window
that
asked her if she wanted to Compact Messages or not. When I found
the
computer later, it WAS responsive ... and I proceeded to close and
re-open
OE6 ... and then noticed all the missing messages.

I then re-booted the PC, and found that "Spy Sweeper" had been
"hung"(?) ...
and I had to EndTask, in order to shutdown. This, of course, makes
me
suspicious, because I don't ever remember having to do an EndTask to
SpySweeper previously ... and it makes me wonder if this might be
related to
the loss of OE messages. It's possible that SpySweeper was running
a scan
at the time that my wife found the PC (and OE6) unresponsive. Is it
then
possible that the SpySweeper scan somehow corrupted Inbox.dbx when
my wife
tried to perform an OE process?

Anyway, I proceeded to order "DBXpress" last night, in order to try
to
recover the six months worth of files missing from the Inbox. The
installation and running of DBXpress all went fine, as far as I
could tell
... and it seems fairly straightforward to use. The only problem is
that I
seem to have NOT recovered a single message! I first tried doing
this in
the simplest manner (File mode, for Inbox.dbx), and finally did the
complete
Disk mode scan of the entire C:\ Drive (60.7GB Used, of 127GB
Capacity) ...
which took about 12hrs to complete. There were no problems
encountered
(this PC is an Athlon64-4000 with 2GB RAM, so it's not inadequate
for the
job of recovery). This scan DID recover about 17,400 messages from
the
various folder (including the Inbox) ... but, still, it seems that
I'm
finding NO messages from the Inbox for the 7/24/06-1/19/07 period.

Do I stand any chance of still recovering my missing files ... say,
using
DBXpress in a different way ... or by ordering a different recovery
package??? I would really appreciate your thoughts on this! Thanks
much!

According to your message headers:

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869

...your MSOE version isn't current. Mine ends at 3028.

No, I don't think that Spy Sweeper would have been a likely cause. If
MSOE
was already compacting folders, Spy Sweeper would have been locked
out of
access to the folders.

I don't know if that matters, but there is an update which fixes a
problem
with folder compaction. MSOE, under Windows XP, automatically starts
folder
compaction after 100 closings. Interrupting folder compaction _will_
cause
corruption of the Inbox.dbx folder, at the least. I think you have
recovered
all that the DBXpress program will be able to recover.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

================================================== ======
Hi, Norman ...

Thanks much for your comments! You may very well be correct that
Compaction was started and then interrupted, since I can't really be
sure what my wife may have done in the steps that she found OE6 "hung"
... she DID try to shut it down, but she claimed that she said "No" to
Compaction. I pretty sure that SpySweeper was already running ...
since it is my suspicion that a SpySweeper scan was what had the PC so
busy that it wouldn't respond when she tried to use OE. So, if
Compaction was actually started (and then interrupted) then I think it
did so while SS was scanning.

I sent the above questions to Steve via email, and he also responded
that I'm probably just "out-of-luck" this time ... DBXpress probably
will NOT recover the missing messages from my Inbox (there were a very
small number that were recovered out of the ~2000 messages lost).
It's interesting that the problem (Compaction interruption?) caused a
loss of only the last six months of the Inbox messages ... I would
have expected a corruption to have led to more "random" losses.
Anyway, I guess I'll need to do the update ... and then backup more
religously! Thanks again ...
-- C.

Hi again, Bruce ...

Yes, I see that now. Thanks much! I really appreciate the helpfulness from
you and the others in this NG!
-- C.

================================================== ========================================
"Bruce Hagen" wrote in message
...
YW. In OE | Help | About, scroll down to msoe.dll and you will see "3028".

The numbers at the top will remain the same until Service pack 3 is
released.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"C. Schell" wrote in message
...
Hi, Bruce ...

I finally did a Manual Update with the patch that has now made my Headers
reflect the ".3028" version of OE6 ... which should now be fully current,
according to Norman. I don't understand why the "About OE" (from OE
Help) does not reflect the proper rev level, but remains at ".2158" ...
it would be less confusing if the "About" window reflected the same rev
level that the Headers show. Anyway, Many Thanks to you and the others!
-- C.

================================================== ====================================
"Bruce Hagen" wrote in message
...
Have you gone to Microsoft Updates yourself, or are you just relying on
Auto updates? There are two OE updates since what you show.

If it isn't listed when you click the Start button, click on this link.
http://update.microsoft.com/microsof....aspx?ln=en-us
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"C. Schell" wrote in message
...
Hi, Steve & Frank ...

I remain most suspicious of SpySweeper ... I think that it may have
been scanning while my wife was doing something in OE6.

I did a cumulative update this morning, and my OE6 now shows the
following version:
6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
But my Header is still showing:
MimeOLE v6.00.2900.2869
According to Norman, this should end in ".3028" in order to be current.

Does the AutoUpdate not get me the full updating of OE6 that I need?
Thanks for your assistance!
-- C.

================================================== =========================================
"Steve Cochran" wrote in message
...
Yeah, if DBXpress can't get the messages off the hard drive, then they
are gone. Its quite rare that it wouldn't have been able to recover
some of them. I've seen a number of people indicate that there are
blocks of messages completely gone and not recoverable. I'm not sure
what is happening, but I suspect that the files are getting zeroed out
as I've seen lots of corrupt dbx files just full of zeroes. I think
its either due to inherent problems with OE, or with antivirus /
antispam software interfering or perhaps this SpySweeper program
contributed. I don't know.

Anyway, I'm sorry you weren't able to recover those messages.

steve

"C. Schell" wrote in message
...

"N. Miller" wrote in message
...
On Sat, 20 Jan 2007 23:03:17 -0800, C. Schell wrote:

Hi, Steve, et al ...

Last night we lost about 2000 Outlook Express email messages from
our Inbox
(only). The lost messages were only from the last six months
(specifically
from 7/24/06 thru 1/19/07) of the Inbox. The loss was, I think, at
about
the same time that my wife said that she had experienced a
"lock-up" of
Outlook Express ... and she could not get passed the pop-up window
that
asked her if she wanted to Compact Messages or not. When I found
the
computer later, it WAS responsive ... and I proceeded to close and
re-open
OE6 ... and then noticed all the missing messages.

I then re-booted the PC, and found that "Spy Sweeper" had been
"hung"(?) ...
and I had to EndTask, in order to shutdown. This, of course, makes
me
suspicious, because I don't ever remember having to do an EndTask
to
SpySweeper previously ... and it makes me wonder if this might be
related to
the loss of OE messages. It's possible that SpySweeper was running
a scan
at the time that my wife found the PC (and OE6) unresponsive. Is
it then
possible that the SpySweeper scan somehow corrupted Inbox.dbx when
my wife
tried to perform an OE process?

Anyway, I proceeded to order "DBXpress" last night, in order to try
to
recover the six months worth of files missing from the Inbox. The
installation and running of DBXpress all went fine, as far as I
could tell
... and it seems fairly straightforward to use. The only problem
is that I
seem to have NOT recovered a single message! I first tried doing
this in
the simplest manner (File mode, for Inbox.dbx), and finally did the
complete
Disk mode scan of the entire C:\ Drive (60.7GB Used, of 127GB
Capacity) ...
which took about 12hrs to complete. There were no problems
encountered
(this PC is an Athlon64-4000 with 2GB RAM, so it's not inadequate
for the
job of recovery). This scan DID recover about 17,400 messages from
the
various folder (including the Inbox) ... but, still, it seems that
I'm
finding NO messages from the Inbox for the 7/24/06-1/19/07 period.

Do I stand any chance of still recovering my missing files ... say,
using
DBXpress in a different way ... or by ordering a different recovery
package??? I would really appreciate your thoughts on this!
Thanks much!

According to your message headers:

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869

...your MSOE version isn't current. Mine ends at 3028.

No, I don't think that Spy Sweeper would have been a likely cause.
If MSOE
was already compacting folders, Spy Sweeper would have been locked
out of
access to the folders.

I don't know if that matters, but there is an update which fixes a
problem
with folder compaction. MSOE, under Windows XP, automatically starts
folder
compaction after 100 closings. Interrupting folder compaction _will_
cause
corruption of the Inbox.dbx folder, at the least. I think you have
recovered
all that the DBXpress program will be able to recover.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

================================================== ======
Hi, Norman ...

Thanks much for your comments! You may very well be correct that
Compaction was started and then interrupted, since I can't really be
sure what my wife may have done in the steps that she found OE6
"hung" ... she DID try to shut it down, but she claimed that she said
"No" to Compaction. I pretty sure that SpySweeper was already running
... since it is my suspicion that a SpySweeper scan was what had the
PC so busy that it wouldn't respond when she tried to use OE. So, if
Compaction was actually started (and then interrupted) then I think
it did so while SS was scanning.

I sent the above questions to Steve via email, and he also responded
that I'm probably just "out-of-luck" this time ... DBXpress probably
will NOT recover the missing messages from my Inbox (there were a
very small number that were recovered out of the ~2000 messages
lost). It's interesting that the problem (Compaction interruption?)
caused a loss of only the last six months of the Inbox messages ... I
would have expected a corruption to have led to more "random" losses.
Anyway, I guess I'll need to do the update ... and then backup more
religously! Thanks again ...
-- C.