Hi, Steve, et al ...

Last night we lost about 2000 Outlook Express email messages from our Inbox
(only). The lost messages were only from the last six months (specifically
from 7/24/06 thru 1/19/07) of the Inbox. The loss was, I think, at about
the same time that my wife said that she had experienced a "lock-up" of
Outlook Express ... and she could not get passed the pop-up window that
asked her if she wanted to Compact Messages or not. When I found the
computer later, it WAS responsive ... and I proceeded to close and re-open
OE6 ... and then noticed all the missing messages.

I then re-booted the PC, and found that "Spy Sweeper" had been "hung"(?) ...
and I had to EndTask, in order to shutdown. This, of course, makes me
suspicious, because I don't ever remember having to do an EndTask to
SpySweeper previously ... and it makes me wonder if this might be related to
the loss of OE messages. It's possible that SpySweeper was running a scan
at the time that my wife found the PC (and OE6) unresponsive. Is it then
possible that the SpySweeper scan somehow corrupted Inbox.dbx when my wife
tried to perform an OE process?

Anyway, I proceeded to order "DBXpress" last night, in order to try to
recover the six months worth of files missing from the Inbox. The
installation and running of DBXpress all went fine, as far as I could tell
.... and it seems fairly straightforward to use. The only problem is that I
seem to have NOT recovered a single message! I first tried doing this in
the simplest manner (File mode, for Inbox.dbx), and finally did the complete
Disk mode scan of the entire C:\ Drive (60.7GB Used, of 127GB Capacity) ...
which took about 12hrs to complete. There were no problems encountered
(this PC is an Athlon64-4000 with 2GB RAM, so it's not inadequate for the
job of recovery). This scan DID recover about 17,400 messages from the
various folder (including the Inbox) ... but, still, it seems that I'm
finding NO messages from the Inbox for the 7/24/06-1/19/07 period.

Do I stand any chance of still recovering my missing files ... say, using
DBXpress in a different way ... or by ordering a different recovery
package??? I would really appreciate your thoughts on this! Thanks much!