This morning I CANNOT download any of my Yahoo Mail into my OE6 on my
computer. I get the message below. I have checked all settings, as are laid
out in the help section. Can anyone help me get back to receiving my email
through OE6, which I've been able to do up until this morning?

Thanks in advance,
Candy
---------------------------------------------------------------------------------

The server responded with an error. Account: 'Yahoo', Server:
'pop.mail.yahoo.com', Protocol: POP3, Server Response: '-ERR problem
retrieving message.', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90,
Error Number: 0x800CCC90

1. Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the problem, and even Symantec says
it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514

2. If no joy and assuming it's a US- or CA-based Yahoo account and you've
subscribed to Yahoo Mail Plus (or your ISP has an agreement with Yahoo to
allow POP3 access to the account), please contact Yahoo Support.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Candy wrote:
This morning I CANNOT download any of my Yahoo Mail into my OE6 on my
computer. I get the message below. I have checked all settings, as are
laid out in the help section. Can anyone help me get back to receiving my
email through OE6, which I've been able to do up until this morning?

Thanks in advance,
Candy
---------------------------------------------------------------------------------

The server responded with an error. Account: 'Yahoo', Server:
'pop.mail.yahoo.com', Protocol: POP3, Server Response: '-ERR problem
retrieving message.', Port: 995, Secure(SSL): Yes, Server Error:
0x800CCC90,
Error Number: 0x800CCC90

The server is the one having the problem. Most likely it's a temporary
problem and will correct itself in time.

Can you access your account via the Yahoo web site? It seems if I get
an error via OE and then go to the Yahoo web site, I'll also get an
error. But the web site error seems to kick start the sever and it
recovers more quickly.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Candy" wrote in message
...
This morning I CANNOT download any of my Yahoo Mail into my OE6 on my
computer. I get the message below. I have checked all settings, as
are laid
out in the help section. Can anyone help me get back to receiving my
email
through OE6, which I've been able to do up until this morning?

Thanks in advance,
Candy
---------------------------------------------------------------------------------

The server responded with an error. Account: 'Yahoo', Server:
'pop.mail.yahoo.com', Protocol: POP3, Server Response: '-ERR problem
retrieving message.', Port: 995, Secure(SSL): Yes, Server Error:
0x800CCC90,
Error Number: 0x800CCC90