Hello,

I have a web mail service and i use outlook express to download my mesasages

I have been using OE for sometime now until 4 days ago. i thought it was a
problem with my machine and i did a system restore.

Afer setting up OE it keep getting the the following message

"The connection to the server has failed" with the following details
shown below

Configuration:
Account: Customer Service(Niko Consult)
Server: mail.nikoconsult.com
User name:
Protocol: IMAP
Port: 143
Secure(SSL): 0
Code: 800ccc0e


How do i resolve this issue , am really getting frustrated as i can seem to
get my mails offline...............problem with all this new technology, when
you cant have access one feel he is cut off from the world

"fe2gaa" wrote in message
...
Hello,

I have a web mail service and i use outlook express to download my
mesasages

I have been using OE for sometime now until 4 days ago. i thought it was a
problem with my machine and i did a system restore.

Afer setting up OE it keep getting the the following message

"The connection to the server has failed" with the following details
shown below

Configuration:
Account: Customer Service(Niko Consult)
Server: mail.nikoconsult.com
User name:
Protocol: IMAP
Port: 143
Secure(SSL): 0
Code: 800ccc0e


How do i resolve this issue , am really getting frustrated as i can seem
to
get my mails offline...............problem with all this new technology,
when
you cant have access one feel he is cut off from the world




This is often caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.