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#1
September 18th 06, 07:27 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Compounding removed all inbox messages
a fellow coworker still uses OE 6. She was prompted to compound her files
and selected yes. Now all of her inbox is gone. I found the .dbx files for her inbox, sent, deleted, etc., but am having trouble restoring them. How do you restore the compounded messages that were removed? 
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#2
September 18th 06, 07:32 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Compounding removed all inbox messages
Compact, not compound.
The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... a fellow coworker still uses OE 6. She was prompted to compound her files and selected yes. Now all of her inbox is gone. I found the .dbx files for her inbox, sent, deleted, etc., but am having trouble restoring them. How do you restore the compounded messages that were removed?
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#3
September 18th 06, 08:25 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Compounding removed all inbox messages
I tried this; "To restore your mail folders, open OE and click File| Import|
Messages| OE5 (or OE6 if OE5 is not listed)| Message store directory, then browse to the folder containing your old messages.", and I get an error message - The specified message store could not be opened, it may be in use by Outlook Express." If you could simply advise on how to get the compacted inbox imported back, that would be great! Thanks. "Bruce Hagen" wrote: Compact, not compound. The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... a fellow coworker still uses OE 6. She was prompted to compound her files and selected yes. Now all of her inbox is gone. I found the .dbx files for her inbox, sent, deleted, etc., but am having trouble restoring them. How do you restore the compounded messages that were removed?
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#4
September 18th 06, 08:38 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Compounding removed all inbox messages
There is no place to import them from. Unless you had already downloaded
KB918766, (Which would have put a copy of the dbx files in the Recycle Bin), as stated in my reply: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us you will need DBXpress and run it in Extract From Disk mode. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... I tried this; "To restore your mail folders, open OE and click File| Import| Messages| OE5 (or OE6 if OE5 is not listed)| Message store directory, then browse to the folder containing your old messages.", and I get an error message - The specified message store could not be opened, it may be in use by Outlook Express." If you could simply advise on how to get the compacted inbox imported back, that would be great! Thanks. "Bruce Hagen" wrote: Compact, not compound. The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... a fellow coworker still uses OE 6. She was prompted to compound her files and selected yes. Now all of her inbox is gone. I found the .dbx files for her inbox, sent, deleted, etc., but am having trouble restoring them. How do you restore the compounded messages that were removed?
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#5
September 18th 06, 08:53 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Compounding removed all inbox messages
When the compact process takes place, does it remove the messages from the
inbox and place them somewhere else? I am not really familiar w/OE 6 - I use Outlook. I know in Outlook when you archive the files, it removes then. I am assuming when OE 6 compacts the files it is similar to archiving. Is my assumption correct? "Bruce Hagen" wrote: There is no place to import them from. Unless you had already downloaded KB918766, (Which would have put a copy of the dbx files in the Recycle Bin), as stated in my reply: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us you will need DBXpress and run it in Extract From Disk mode. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... I tried this; "To restore your mail folders, open OE and click File| Import| Messages| OE5 (or OE6 if OE5 is not listed)| Message store directory, then browse to the folder containing your old messages.", and I get an error message - The specified message store could not be opened, it may be in use by Outlook Express." If you could simply advise on how to get the compacted inbox imported back, that would be great! Thanks. "Bruce Hagen" wrote: Compact, not compound. The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... a fellow coworker still uses OE 6. She was prompted to compound her files and selected yes. Now all of her inbox is gone. I found the .dbx files for her inbox, sent, deleted, etc., but am having trouble restoring them. How do you restore the compounded messages that were removed?
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#6
September 18th 06, 09:06 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Compounding removed all inbox messages
Compacting does not remove message, just the space that deleted messages
takes up. The messages were *lost* either because the compacting process was interrupted, (never touch anything until it is complete), or the folder was corrupted due to being extremely large in size. Your only hope of getting any messages back is DBXpress. Some more information so you may better understand compacting. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Compacting your folders periodically is a must to keep OE functioning well and at some point, you may lose all your saved messages if you don't. When you delete messages, they are only marked for deletion and the space they had used, remains until you compact, or the space is eventually overwritten. See: www.oehelp.com/OETips.aspx#2 With SP2, automatic background compacting was removed due to problems it caused. Now you will get a prompt to compact after 100 OE closings, which you should do and don't touch anything until it has finished. See this for more information: http://www.insideoe.com/files/maintain.htm#compact To keep things running smooth, and for faster compacting: Do not archive mail in default OE folders. They will eventually become corrupt and you may lose mail. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. If you haven't already done so, download this patch. It isn't available at Windows Updates yet, but you can get it now. Patch KB918766: http://tinyurl.com/mx3r2 This patch addresses some of the issues that were caused by KB911567. Address Book problems. Unsent templates appearing as sent. Manually compacting will now reset the registry counter to Zero in WinXP/SP2 and also sends a copy of your dbx files to the recycle bin as a temporary backup. To complete the fix for .eml templates, a registry change is needed. See: http://support.microsoft.com/kb/918766 Tom Koch also has this information at his site, along with a downloadable Zip file to do the registry change for you. See: http://www.insideoe.com/#kb918651 And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... When the compact process takes place, does it remove the messages from the inbox and place them somewhere else? I am not really familiar w/OE 6 - I use Outlook. I know in Outlook when you archive the files, it removes then. I am assuming when OE 6 compacts the files it is similar to archiving. Is my assumption correct? "Bruce Hagen" wrote: There is no place to import them from. Unless you had already downloaded KB918766, (Which would have put a copy of the dbx files in the Recycle Bin), as stated in my reply: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us you will need DBXpress and run it in Extract From Disk mode. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... I tried this; "To restore your mail folders, open OE and click File| Import| Messages| OE5 (or OE6 if OE5 is not listed)| Message store directory, then browse to the folder containing your old messages.", and I get an error message - The specified message store could not be opened, it may be in use by Outlook Express." If you could simply advise on how to get the compacted inbox imported back, that would be great! Thanks. "Bruce Hagen" wrote: Compact, not compound. The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... a fellow coworker still uses OE 6. She was prompted to compound her files and selected yes. Now all of her inbox is gone. I found the .dbx files for her inbox, sent, deleted, etc., but am having trouble restoring them. How do you restore the compounded messages that were removed?
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#7
September 18th 06, 09:26 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Compounding removed all inbox messages
So, your suggestion would be to download DBXpress, and look for the most
recent inbox.dbx file, sent.dbx, etc.? She said that all of her folders are empty. She did say that her inbox was very large and had messages on there over 1.5 years that included folders and of course countless messages. Will the DBXpress folder put the messages back to the default folders and in effect restore her OE 6 to close to the state it was in before the compacting? "Bruce Hagen" wrote: Compacting does not remove message, just the space that deleted messages takes up. The messages were *lost* either because the compacting process was interrupted, (never touch anything until it is complete), or the folder was corrupted due to being extremely large in size. Your only hope of getting any messages back is DBXpress. Some more information so you may better understand compacting. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Compacting your folders periodically is a must to keep OE functioning well and at some point, you may lose all your saved messages if you don't. When you delete messages, they are only marked for deletion and the space they had used, remains until you compact, or the space is eventually overwritten. See: www.oehelp.com/OETips.aspx#2 With SP2, automatic background compacting was removed due to problems it caused. Now you will get a prompt to compact after 100 OE closings, which you should do and don't touch anything until it has finished. See this for more information: http://www.insideoe.com/files/maintain.htm#compact To keep things running smooth, and for faster compacting: Do not archive mail in default OE folders. They will eventually become corrupt and you may lose mail. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. If you haven't already done so, download this patch. It isn't available at Windows Updates yet, but you can get it now. Patch KB918766: http://tinyurl.com/mx3r2 This patch addresses some of the issues that were caused by KB911567. Address Book problems. Unsent templates appearing as sent. Manually compacting will now reset the registry counter to Zero in WinXP/SP2 and also sends a copy of your dbx files to the recycle bin as a temporary backup. To complete the fix for .eml templates, a registry change is needed. See: http://support.microsoft.com/kb/918766 Tom Koch also has this information at his site, along with a downloadable Zip file to do the registry change for you. See: http://www.insideoe.com/#kb918651 And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... When the compact process takes place, does it remove the messages from the inbox and place them somewhere else? I am not really familiar w/OE 6 - I use Outlook. I know in Outlook when you archive the files, it removes then. I am assuming when OE 6 compacts the files it is similar to archiving. Is my assumption correct? "Bruce Hagen" wrote: There is no place to import them from. Unless you had already downloaded KB918766, (Which would have put a copy of the dbx files in the Recycle Bin), as stated in my reply: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us you will need DBXpress and run it in Extract From Disk mode. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... I tried this; "To restore your mail folders, open OE and click File| Import| Messages| OE5 (or OE6 if OE5 is not listed)| Message store directory, then browse to the folder containing your old messages.", and I get an error message - The specified message store could not be opened, it may be in use by Outlook Express." If you could simply advise on how to get the compacted inbox imported back, that would be great! Thanks. "Bruce Hagen" wrote: Compact, not compound. The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... a fellow coworker still uses OE 6. She was prompted to compound her files and selected yes. Now all of her inbox is gone. I found the .dbx files for her inbox, sent, deleted, etc., but am having trouble restoring them. How do you restore the compounded messages that were removed?
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#8
September 18th 06, 09:35 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Compounding removed all inbox messages
You will get instructions as to how to use DBXpress. Again, it must be run
in Extract From Disk mode. The messages won't be in the original folders, but you can move them around once you're done. *After* you are done, be sure the machine has all current critical updates and then download this patch to prevent total loss of messages in the future. Also heed the warning I already gave about Precautions for OE. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... So, your suggestion would be to download DBXpress, and look for the most recent inbox.dbx file, sent.dbx, etc.? She said that all of her folders are empty. She did say that her inbox was very large and had messages on there over 1.5 years that included folders and of course countless messages. Will the DBXpress folder put the messages back to the default folders and in effect restore her OE 6 to close to the state it was in before the compacting? "Bruce Hagen" wrote: Compacting does not remove message, just the space that deleted messages takes up. The messages were *lost* either because the compacting process was interrupted, (never touch anything until it is complete), or the folder was corrupted due to being extremely large in size. Your only hope of getting any messages back is DBXpress. Some more information so you may better understand compacting. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Compacting your folders periodically is a must to keep OE functioning well and at some point, you may lose all your saved messages if you don't. When you delete messages, they are only marked for deletion and the space they had used, remains until you compact, or the space is eventually overwritten. See: www.oehelp.com/OETips.aspx#2 With SP2, automatic background compacting was removed due to problems it caused. Now you will get a prompt to compact after 100 OE closings, which you should do and don't touch anything until it has finished. See this for more information: http://www.insideoe.com/files/maintain.htm#compact To keep things running smooth, and for faster compacting: Do not archive mail in default OE folders. They will eventually become corrupt and you may lose mail. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. If you haven't already done so, download this patch. It isn't available at Windows Updates yet, but you can get it now. Patch KB918766: http://tinyurl.com/mx3r2 This patch addresses some of the issues that were caused by KB911567. Address Book problems. Unsent templates appearing as sent. Manually compacting will now reset the registry counter to Zero in WinXP/SP2 and also sends a copy of your dbx files to the recycle bin as a temporary backup. To complete the fix for .eml templates, a registry change is needed. See: http://support.microsoft.com/kb/918766 Tom Koch also has this information at his site, along with a downloadable Zip file to do the registry change for you. See: http://www.insideoe.com/#kb918651 And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... When the compact process takes place, does it remove the messages from the inbox and place them somewhere else? I am not really familiar w/OE 6 - I use Outlook. I know in Outlook when you archive the files, it removes then. I am assuming when OE 6 compacts the files it is similar to archiving. Is my assumption correct? "Bruce Hagen" wrote: There is no place to import them from. Unless you had already downloaded KB918766, (Which would have put a copy of the dbx files in the Recycle Bin), as stated in my reply: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us you will need DBXpress and run it in Extract From Disk mode. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... I tried this; "To restore your mail folders, open OE and click File| Import| Messages| OE5 (or OE6 if OE5 is not listed)| Message store directory, then browse to the folder containing your old messages.", and I get an error message - The specified message store could not be opened, it may be in use by Outlook Express." If you could simply advise on how to get the compacted inbox imported back, that would be great! Thanks. "Bruce Hagen" wrote: Compact, not compound. The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... a fellow coworker still uses OE 6. She was prompted to compound her files and selected yes. Now all of her inbox is gone. I found the .dbx files for her inbox, sent, deleted, etc., but am having trouble restoring them. How do you restore the compounded messages that were removed?
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#9
September 18th 06, 09:46 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Compounding removed all inbox messages
will give it a shot and report back - thanks again!
"Bruce Hagen" wrote: You will get instructions as to how to use DBXpress. Again, it must be run in Extract From Disk mode. The messages won't be in the original folders, but you can move them around once you're done. *After* you are done, be sure the machine has all current critical updates and then download this patch to prevent total loss of messages in the future. Also heed the warning I already gave about Precautions for OE. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... So, your suggestion would be to download DBXpress, and look for the most recent inbox.dbx file, sent.dbx, etc.? She said that all of her folders are empty. She did say that her inbox was very large and had messages on there over 1.5 years that included folders and of course countless messages. Will the DBXpress folder put the messages back to the default folders and in effect restore her OE 6 to close to the state it was in before the compacting? "Bruce Hagen" wrote: Compacting does not remove message, just the space that deleted messages takes up. The messages were *lost* either because the compacting process was interrupted, (never touch anything until it is complete), or the folder was corrupted due to being extremely large in size. Your only hope of getting any messages back is DBXpress. Some more information so you may better understand compacting. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Compacting your folders periodically is a must to keep OE functioning well and at some point, you may lose all your saved messages if you don't. When you delete messages, they are only marked for deletion and the space they had used, remains until you compact, or the space is eventually overwritten. See: www.oehelp.com/OETips.aspx#2 With SP2, automatic background compacting was removed due to problems it caused. Now you will get a prompt to compact after 100 OE closings, which you should do and don't touch anything until it has finished. See this for more information: http://www.insideoe.com/files/maintain.htm#compact To keep things running smooth, and for faster compacting: Do not archive mail in default OE folders. They will eventually become corrupt and you may lose mail. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. If you haven't already done so, download this patch. It isn't available at Windows Updates yet, but you can get it now. Patch KB918766: http://tinyurl.com/mx3r2 This patch addresses some of the issues that were caused by KB911567. Address Book problems. Unsent templates appearing as sent. Manually compacting will now reset the registry counter to Zero in WinXP/SP2 and also sends a copy of your dbx files to the recycle bin as a temporary backup. To complete the fix for .eml templates, a registry change is needed. See: http://support.microsoft.com/kb/918766 Tom Koch also has this information at his site, along with a downloadable Zip file to do the registry change for you. See: http://www.insideoe.com/#kb918651 And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... When the compact process takes place, does it remove the messages from the inbox and place them somewhere else? I am not really familiar w/OE 6 - I use Outlook. I know in Outlook when you archive the files, it removes then. I am assuming when OE 6 compacts the files it is similar to archiving. Is my assumption correct? "Bruce Hagen" wrote: There is no place to import them from. Unless you had already downloaded KB918766, (Which would have put a copy of the dbx files in the Recycle Bin), as stated in my reply: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us you will need DBXpress and run it in Extract From Disk mode. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... I tried this; "To restore your mail folders, open OE and click File| Import| Messages| OE5 (or OE6 if OE5 is not listed)| Message store directory, then browse to the folder containing your old messages.", and I get an error message - The specified message store could not be opened, it may be in use by Outlook Express." If you could simply advise on how to get the compacted inbox imported back, that would be great! Thanks. "Bruce Hagen" wrote: Compact, not compound. The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "scotschwallenberg" wrote in message ... a fellow coworker still uses OE 6. She was prompted to compound her files and selected yes. Now all of her inbox is gone. I found the .dbx files for her inbox, sent, deleted, etc., but am having trouble restoring them. How do you restore the compounded messages that were removed?
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