First, try renaming the Folders.dbx file to Folders.old

If not, see http://support.microsoft.com/?kbid=318378


"Brian" wrote in message
...
I need to re-install outlook express because it has become corrupted.
I got a message saying that this is necessary. I'm unable to open any
e-mail that has been downloaded, cannot access contacts file and
cannot create any new e-mail. I'm running XP Pro and have all the
Microsoft CD's that came with my laptop. How do I start this process?
There are 7 CD's. Sorry if I may have double posted this on another
newsgroup.

Thanks,

Brian

I need to re-install outlook express because it has become corrupted.
I got a message saying that this is necessary. I'm unable to open any
e-mail that has been downloaded, cannot access contacts file and
cannot create any new e-mail. I'm running XP Pro and have all the
Microsoft CD's that came with my laptop. How do I start this process?
There are 7 CD's. Sorry if I may have double posted this on another
newsgroup.

Thanks,

Brian

Post the entire/complete error message, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Brian wrote:
I need to re-install outlook express because it has become corrupted.
I got a message saying that this is necessary. I'm unable to open any
e-mail that has been downloaded, cannot access contacts file and
cannot create any new e-mail. I'm running XP Pro and have all the
Microsoft CD's that came with my laptop. How do I start this process?
There are 7 CD's. Sorry if I may have double posted this on another
newsgroup.

Thanks,

Brian

On Tue, 27 Jun 2006 00:48:27 -0400, "PA Bear"
wrote:

Post the entire/complete error message, please.

The message said "The address book failed to load. Outlook Express is
incorrectly configured, please re-install.

Thanks,
Brian

Windows version?

Look in OE Help About Files list: What version of DIRECTDB.DLL is listed
here?

To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Brian wrote:
On Tue, 27 Jun 2006 00:48:27 -0400, "PA Bear"
wrote:

Post the entire/complete error message, please.

The message said "The address book failed to load. Outlook Express is
incorrectly configured, please re-install.
paste
Brian wrote:
I need to re-install outlook express because it has become corrupted.
I got a message saying that this is necessary. I'm unable to open any
e-mail that has been downloaded, cannot access contacts file and
cannot create any new e-mail. I'm running XP Pro and have all the
Microsoft CD's that came with my laptop. How do I start this process?
There are 7 CD's. Sorry if I may have double posted this on another
newsgroup.

Please find below the entire thread. My windows version is Windows
XP Pro version 2002 Service Pack 2. The version of DIRECTDB.DLL is :
6.00.2900.2180 (XPSP-SP2_RTM.040803-2158.

Thanks for continued follow up.

Brian




Windows version?

Look in OE Help About Files list: What version of DIRECTDB.DLL is
listed
here?

To keep track of things, it helps immensely if you include all of
previous
message(s) in your replies to the newsgroup. Thank you.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org

Brian wrote:
On Tue, 27 Jun 2006 00:48:27 -0400, "PA Bear"
wrote:

Post the entire/complete error message, please.

The message said "The address book failed to load. Outlook Express is
incorrectly configured, please re-install.
paste
Brian wrote:
I need to re-install outlook express because it has become corrupted.
I got a message saying that this is necessary. I'm unable to open any
e-mail that has been downloaded, cannot access contacts file and
cannot create any new e-mail. I'm running XP Pro and have all the
Microsoft CD's that came with my laptop. How do I start this process?
There are 7 CD's. Sorry if I may have double posted this on another
newsgroup.


On Tue, 27 Jun 2006 19:39:19 -0400, "PA Bear"
wrote:

Windows version?

Look in OE Help About Files list: What version of DIRECTDB.DLL is listed
here?

To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.

"Brian" wrote in message
...
On Tue, 27 Jun 2006 00:48:27 -0400, "PA Bear"
wrote:

Post the entire/complete error message, please.

The message said "The address book failed to load. Outlook Express is
incorrectly configured, please re-install.

Thanks,
Brian


Address Book Failed to Load, Outlook Express Is...: It also applies to IE6
http://support.microsoft.com/kb/191946

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"

1. Check in at Windows Update (WU) and install any WU-related software
offered.

2. Press the Continue button to scan for and install all critical update
offered. Follow all prompts & reboot if directed to do so.

3. Go to this MS Download Center page and download the file there, saving it
to your desktop:

http://www.microsoft.com/downloads/d...2-98af2256ccc3

4. Close any open OE windows (including OE itself and Address Book, if
open).

5. Double-click on the saved file to install it & reboot.

How are things now?
--
~PA Bear

Brian wrote:
My windows version is Windows
XP Pro version 2002 Service Pack 2. The version of DIRECTDB.DLL is :
6.00.2900.2180 (XPSP-SP2_RTM.040803-2158.

Brian wrote:

Post the entire/complete error message, please.

The message said "The address book failed to load. Outlook Express is
incorrectly configured, please re-install.
paste
Brian wrote:
I need to re-install outlook express because it has become corrupted.
I got a message saying that this is necessary. I'm unable to open any
e-mail that has been downloaded, cannot access contacts file and
cannot create any new e-mail. I'm running XP Pro and have all the
Microsoft CD's that came with my laptop. How do I start this process?
There are 7 CD's. Sorry if I may have double posted this on another
newsgroup.

PA Bear wrote:
Windows version?

Look in OE Help About Files list: What version of DIRECTDB.DLL is
listed here?

To keep track of things, it helps immensely if you include all of
previous message(s) in your replies to the newsgroup. Thank you.

Thanks so much. Your instructions were perfect and the fixes worked.

Brian


Please find below the entire thread. My windows version is Windows
XP Pro version 2002 Service Pack 2. The version of DIRECTDB.DLL is :
6.00.2900.2180 (XPSP-SP2_RTM.040803-2158.

Thanks for continued follow up.

Brian




Windows version?

Look in OE Help About Files list: What version of DIRECTDB.DLL is
listed
here?

To keep track of things, it helps immensely if you include all of
previous
message(s) in your replies to the newsgroup. Thank you.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org

Brian wrote:
On Tue, 27 Jun 2006 00:48:27 -0400, "PA Bear"
wrote:

Post the entire/complete error message, please.

The message said "The address book failed to load. Outlook Express is
incorrectly configured, please re-install.
paste
Brian wrote:
I need to re-install outlook express because it has become corrupted.
I got a message saying that this is necessary. I'm unable to open any
e-mail that has been downloaded, cannot access contacts file and
cannot create any new e-mail. I'm running XP Pro and have all the
Microsoft CD's that came with my laptop. How do I start this process?
There are 7 CD's. Sorry if I may have double posted this on another
newsgroup.


On Tue, 27 Jun 2006 19:39:19 -0400, "PA Bear"
wrote:

Windows version?

Look in OE Help About Files list: What version of DIRECTDB.DLL is listed
here?

To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.


On Wed, 28 Jun 2006 21:36:58 -0400, "PA Bear"
wrote:

1. Check in at Windows Update (WU) and install any WU-related software
offered.

2. Press the Continue button to scan for and install all critical update
offered. Follow all prompts & reboot if directed to do so.

3. Go to this MS Download Center page and download the file there, saving it
to your desktop:

http://www.microsoft.com/downloads/d...2-98af2256ccc3

4. Close any open OE windows (including OE itself and Address Book, if
open).

5. Double-click on the saved file to install it & reboot.

How are things now?

YW, Brian, and thanks for posting back. Glad to have assisted you.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Brian wrote:
Thanks so much. Your instructions were perfect and the fixes worked.

paste
PA Bear wrote:
1. Check in at Windows Update (WU) and install any WU-related software
offered.

2. Press the Continue button to scan for and install all critical update
offered. Follow all prompts & reboot if directed to do so.

3. Go to this MS Download Center page and download the file there, saving
it to your desktop:

http://www.microsoft.com/downloads/d...2-98af2256ccc3

4. Close any open OE windows (including OE itself and Address Book, if
open).

5. Double-click on the saved file to install it & reboot.

How are things now?

Brian wrote:
My windows version is Windows
XP Pro version 2002 Service Pack 2. The version of DIRECTDB.DLL is :
6.00.2900.2180 (XPSP-SP2_RTM.040803-2158.

Brian wrote:

Post the entire/complete error message, please.

The message said "The address book failed to load. Outlook Express is
incorrectly configured, please re-install.
paste
Brian wrote:
I need to re-install outlook express because it has become
corrupted. I got a message saying that this is necessary. I'm
unable to open any e-mail that has been downloaded, cannot access
contacts file and cannot create any new e-mail. I'm running XP Pro
and have all the Microsoft CD's that came with my laptop. How do I
start this process? There are 7 CD's. Sorry if I may have double
posted this on another newsgroup.

PA Bear wrote:
Windows version?

Look in OE Help About Files list: What version of DIRECTDB.DLL is
listed here?

To keep track of things, it helps immensely if you include all of
previous message(s) in your replies to the newsgroup. Thank you.