The full text of the error message would be helpful. That includes the
server name, server type, port number, socket error code, SSL, etc. For
best results, copy/paste the error message rather than retyping it. You
should be able to highlight the message text in the error window (hold
down the left mouse button while dragging the mouse over the text).
Then press Ctrl-C (hold down the Ctrl key while pressing the C key) to
copy the highlighted text to the Windows clipboard. You can then paste
that text into the problem description using the Ctrl-V key combination.
Because few SMTP mail servers support a logon feature, ISPs use a
variety of means to restrict access in order to reduce spam. However,
SMTP Authentication is becoming more common. Check with your ISP to see
if this is an option. In OE this is specified in Tools, Accounts, Mail,
Properties, Servers, Outgoing Mail Server, My Server Requires
Authentication.
Many ISPs require that you be directly connected to their service (not
via another ISP, corporate LAN, etc.) in order to send via their SMTP
mail server. (They match your IP address against those owned by the
service.) An exception is made for messages being sent to recipients of
their service. The typical error message will be "Cannot Relay" or "Not
Local" or "Not Gateway", "Not Allowed Rcpthost" or something similar. A
workaround for this is to use the SMTP mail server of the service that
you connect via, but leave your other settings the same. And for some
mail services, the SMTP Authentication may be needed. In OE this is
specified in Tools, Accounts, Mail, Properties, Servers, Outgoing Mail
Server, My Server Requires Authentication.
Some mail services require that the FROM address be for their service.
For example, if you are sending via smtp.somewhere.com, then your FROM
e-mail address must be of the form
. A typical error
would be Invalid From or Sender's address. Even if they require that
the From address match the service, you can generally still use a Reply
to address for a different service. Look in OE at Tools, Accounts,
Mail, Properties, General, E-mail address.
Some services require that you do a receive from your POP3 account
immediately before doing a send via the SMTP mail server. (They match
your IP address to one that recently did a successful logon to their
POP3 mail server.) This is not convenient to do in Outlook Express
since it always does a Send before Receive. You can either do the Send
and Receive twice in a row, where the first Send will fail, or in OE5
and above, do a Tools, Receive then a Tools, Send. The typical error
message will mention that you must do a Receive before Send.
Some ISPs block access to other SMTP mail servers while connected via
them. (They block TCP/IP port 25 except to their own SMTP mail server.)
Some of these ISPs will make exceptions if you present a compelling
reason to do this. The error messages may indicate network is
unreachable, access denied, or timeout errors (socket errors 10051,
10061 and 10060.) Another workaround for this is to use the SMTP mail
server of the service that you connect via, but leave your other
settings the same. In some cases you can use Port 587 or 465 rather
than port 25 (specify in OE at Tools, Accounts, Mail, Properties,
Advanced). Your ISP is more likely to allow this port. The SMTP mail
server has to support this port. SMTP Authentication will likely be
required. In OE this is specified in Tools, Accounts, Mail, Properties,
Servers, Outgoing Mail Server, My Server Requires Authentication.
Also, if you have a firewall installed (e.g. Zone Alarm, Norton System
Works, etc.), check its settings and error logs to make sure that is it
not blocking your mail program. If you have an anti-virus program set to
scan outgoing mail, that could also be blocking your mail or the
firewall could be blocking the anti-virus program.
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"farha" wrote in message
...
I cant send out mails using my Yahoo account on OE. why?