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Problem with Outlook Express / Address Book



 
 
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  #1  
Old April 25th 06, 11:47 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
akdavis2002
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Posts: 1
Default Problem with Outlook Express / Address Book

I have a number of users that are periodically getting the error messages
following.
'There was an error opening this message. An error has occurred' and 'Unable
to open the address book may not be installed properly'.

To resolve this problem I copied wab32.dll version 6.00.2900.2180 in place
of wab32.dll version 6.00.2900.2869.

This resolved the problem however after 24 to 48 hours the newer wab32.dll
was back in place and the same problem occurring.

Could anyone help with this matter.
  #2  
Old April 25th 06, 03:07 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
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Posts: 10,210
Default Problem with Outlook Express / Address Book

That probably would be due to the KB911567 update. See this for removing it
and keeping it removed.

See:
http://www.oehelp.com/OETips.aspx#14
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"akdavis2002" wrote in message
...
I have a number of users that are periodically getting the error messages
following.
'There was an error opening this message. An error has occurred' and
'Unable
to open the address book may not be installed properly'.

To resolve this problem I copied wab32.dll version 6.00.2900.2180 in place
of wab32.dll version 6.00.2900.2869.

This resolved the problem however after 24 to 48 hours the newer wab32.dll
was back in place and the same problem occurring.

Could anyone help with this matter.


 




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