Help

Since we upgraded to XP we have a problem with Outlook Express. When I
first open it & dial an internet connection & then select send & receive, it
appears to be checking for emails, & sends anything in the outbox, but no
emails download.

If we leave the computer online & try again after say 5 minutes, then the
emails download. I've looked at the Knowledge base but can't find any reason
for the delay. Can anyone help?
--
Jenine

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. This can also slow down receiving
mail, especially with dial-up.

Make sure you have all critical patches at Windows Updates as well.

Tip:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jenine" wrote in message
...
Help

Since we upgraded to XP we have a problem with Outlook Express. When I
first open it & dial an internet connection & then select send & receive,
it
appears to be checking for emails, & sends anything in the outbox, but no
emails download.

If we leave the computer online & try again after say 5 minutes, then the
emails download. I've looked at the Knowledge base but can't find any
reason
for the delay. Can anyone help?
--
Jenine

Ï "Jenine" Ýãñáøå óôï ìÞíõìá
...
Help

Since we upgraded to XP we have a problem with Outlook Express. When I
first open it & dial an internet connection & then select send & receive,
it
appears to be checking for emails, & sends anything in the outbox, but no
emails download.

If we leave the computer online & try again after say 5 minutes, then the
emails download. I've looked at the Knowledge base but can't find any
reason
for the delay. Can anyone help?
--
Jenine