Yes it persists. I am using McAfee suite which is provided by by ISP, ATT.
It replaced CA suite a few years ago. It never interfered with anything. So
are you saying to turn off the email scanning? If I do McAfee is not happy
and keeps reminding me to "fix" it. Maybe starting from scratch with the
email scanning turned off would help. I am getting frustrated. I have
downloaded Windows Live email but wonder if it would really correct anything.
Perhaps it will just compound the problem.

"PA Bear [MS MVP]" wrote:

And the behavior persists in a brand-new identity, right?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

Disable email scanning of any antivirus product you are using. Then remove
your email account, close OE and reopen it and the add your mail account
back again. Its likely that a 3rd party program such as your antivirus is
generating this error. See also www.oehelp.com/OETips.aspx#3

steve

"Vfal" wrote in message
...
It did not work. Other than replacing it with Windows Live email or
switching to Thunderbird or reinstalling OE (which I dread) I am out of
ideas.

"Vfal" wrote:

I have two existing identies, mine and my husband's. I rarely use my
identity since I use Thunderbird as my email client, so I tried to send
under
my identity in OE. Same error message. I will try this possible
solution
and I think if it doesn't work, I will just replace OE with Windows Live
emal. I will let you know the results as it may be of help to others

"Steve Cochran" wrote:

If Bruce's suggestion doesn't work, then go to File | Identities and
setup a
new identity. Then when that works you can import from the old one.

steve

"Vfal" wrote in message
...
My OS is Windows XP SP3
I did a bad thing and edited the Outbox.dbx and by edit I mean
deleted
everything in there. Now I cannot send mail. I get a "The message
could
not
be sent. An error occured." I have renamed it old, so it can
rebuild, I
have tried to restore my Store folder from a saved version on a jump
drive.
Nothing seems to work. Anyone have any ideas? Do I have to
reinstall
Outlook Express? I would rather not if possible.

Disable email scanning of any antivirus product you are using. Then remove
your email account, close OE and reopen it and the add your mail account
back again. Its likely that a 3rd party program such as your antivirus is
generating this error. See also www.oehelp.com/OETips.aspx#3

steve

"Vfal" wrote in message
...
It did not work. Other than replacing it with Windows Live email or
switching to Thunderbird or reinstalling OE (which I dread) I am out of
ideas.

"Vfal" wrote:

I have two existing identies, mine and my husband's. I rarely use my
identity since I use Thunderbird as my email client, so I tried to send
under
my identity in OE. Same error message. I will try this possible
solution
and I think if it doesn't work, I will just replace OE with Windows Live
emal. I will let you know the results as it may be of help to others

"Steve Cochran" wrote:

If Bruce's suggestion doesn't work, then go to File | Identities and
setup a
new identity. Then when that works you can import from the old one.

steve

"Vfal" wrote in message
...
My OS is Windows XP SP3
I did a bad thing and edited the Outbox.dbx and by edit I mean
deleted
everything in there. Now I cannot send mail. I get a "The message
could
not
be sent. An error occured." I have renamed it old, so it can
rebuild, I
have tried to restore my Store folder from a saved version on a jump
drive.
Nothing seems to work. Anyone have any ideas? Do I have to
reinstall
Outlook Express? I would rather not if possible.

Did you really go to the message store via this path:

C:\Documents and Settings\Your User Name\Local Settings\Application
Data\Identities\{Long string of letters & numbers}\Microsoft\Outlook
Express

Yes I thought I did. I have two identities in there, mine and my husband's
(which is the offending one), should I complete this operation for both of
them.?


And after you were there, deleted the Outbox.dbx file whit OE closed? I am
not speaking of messages.

Yes, I deleted the dbx

Did you actually create a new OE identity? That would give you all new dbx
files.

Yes, I did this

I think the biggest issue may be he

I have renamed it old, so it can rebuild, I have tried to restore my
Store folder from a saved version on a jump drive.

Did you copy the entire message store folder, or just some selected dbx
files?

I did both.....copied selected files and the whole message store folder
which by the way, I have someplace else rather than the default folder.

If you copied the entire folder, then you need to copy it to the Desktop
and then in a fresh OE identity, import the messages from there. Nothing
will work if you are trying to send from OE on a different drive.

I will follow these instructions again just to be sure.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Vfal" wrote in message
...
Thanks PA Bear and Bruce especially for the links to other sites that
may be
of help, however after following all the suggestions I am still
experiencing
the same problem. I am going to take a deep breath and think about my
next
option.

"PA Bear [MS MVP]" wrote:

That's a different kettle of fish then.

1a. Move any messages that you want to keep out of Sent Items and
Deleted
Items folders and into other local OE folders you've created for
archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2a. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel |
Folder Options | View (cf.
http://www.bleepingcomputer.com/tuto...torial62.html).

3. Close OE.

4. In Windows Explorer, navigate to your store folder, find & delete
the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the future, adhere to the following caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not
attempt to
close OE via Task Manager or shutdown your machine if Automatic
Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional
protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Vfal wrote:
I deleted the contents

"PA Bear [MS MVP]" wrote:
You deleted the contents of Outbox folder or you deleted Outbox.dbx
from
your store folder?

Vfal wrote:
My OS is Windows XP SP3
I did a bad thing and edited the Outbox.dbx and by edit I mean
deleted
everything in there. Now I cannot send mail. I get a "The message
could
not be sent. An error occured." I have renamed it old, so it can
rebuild, I have tried to restore my Store folder from a saved
version on
a
jump drive. Nothing seems to work. Anyone have any ideas? Do I
have to
reinstall Outlook Express? I would rather not if possible.

.

.


.

Did you really go to the message store via this path:

C:\Documents and Settings\Your User Name\Local Settings\Application
Data\Identities\{Long string of letters & numbers}\Microsoft\Outlook
Express

Yes I thought I did. I have two identities in there, mine and my husband's
(which is the offending one), should I complete this operation for both of
them.?


And after you were there, deleted the Outbox.dbx file whit OE closed? I am
not speaking of messages.

Yes, I deleted the dbx

Did you actually create a new OE identity? That would give you all new dbx
files.

Yes, I did this

I think the biggest issue may be he

I have renamed it old, so it can rebuild, I have tried to restore my
Store folder from a saved version on a jump drive.

Did you copy the entire message store folder, or just some selected dbx
files?

I did both.....copied selected files and the whole message store folder
which by the way, I have someplace else rather than the default folder.

If you copied the entire folder, then you need to copy it to the Desktop
and then in a fresh OE identity, import the messages from there. Nothing
will work if you are trying to send from OE on a different drive.

I will follow these instructions again just to be sure.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Vfal" wrote in message
...
Thanks PA Bear and Bruce especially for the links to other sites that
may be
of help, however after following all the suggestions I am still
experiencing
the same problem. I am going to take a deep breath and think about my
next
option.

"PA Bear [MS MVP]" wrote:

That's a different kettle of fish then.

1a. Move any messages that you want to keep out of Sent Items and
Deleted
Items folders and into other local OE folders you've created for
archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2a. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel |
Folder Options | View (cf.
http://www.bleepingcomputer.com/tuto...torial62.html).

3. Close OE.

4. In Windows Explorer, navigate to your store folder, find & delete
the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the future, adhere to the following caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not
attempt to
close OE via Task Manager or shutdown your machine if Automatic
Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional
protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Vfal wrote:
I deleted the contents

"PA Bear [MS MVP]" wrote:
You deleted the contents of Outbox folder or you deleted Outbox.dbx
from
your store folder?

Vfal wrote:
My OS is Windows XP SP3
I did a bad thing and edited the Outbox.dbx and by edit I mean
deleted
everything in there. Now I cannot send mail. I get a "The message
could
not be sent. An error occured." I have renamed it old, so it can
rebuild, I have tried to restore my Store folder from a saved
version on
a
jump drive. Nothing seems to work. Anyone have any ideas? Do I
have to
reinstall Outlook Express? I would rather not if possible.

.

.


.

McAfee will keep "nagging" you until you remove it, run this tool, and
then do a custom installation, opting out of e-mail scanning when it is
offered. Just unchecking it is not enough.

McAfee Consumer Products Removal Tool three-step fix
http://service.mcafee.com/FAQDocumen...33&id=TS100507
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Vfal" wrote in message
news
Yes it persists. I am using McAfee suite which is provided by by ISP,
ATT.
It replaced CA suite a few years ago. It never interfered with
anything. So
are you saying to turn off the email scanning? If I do McAfee is not
happy
and keeps reminding me to "fix" it. Maybe starting from scratch with
the
email scanning turned off would help. I am getting frustrated. I have
downloaded Windows Live email but wonder if it would really correct
anything.
Perhaps it will just compound the problem.

"PA Bear [MS MVP]" wrote:

And the behavior persists in a brand-new identity, right?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought
it)?

McAfee will keep "nagging" you until you remove it, run this tool, and
then do a custom installation, opting out of e-mail scanning when it is
offered. Just unchecking it is not enough.

McAfee Consumer Products Removal Tool three-step fix
http://service.mcafee.com/FAQDocumen...33&id=TS100507
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Vfal" wrote in message
news
Yes it persists. I am using McAfee suite which is provided by by ISP,
ATT.
It replaced CA suite a few years ago. It never interfered with
anything. So
are you saying to turn off the email scanning? If I do McAfee is not
happy
and keeps reminding me to "fix" it. Maybe starting from scratch with
the
email scanning turned off would help. I am getting frustrated. I have
downloaded Windows Live email but wonder if it would really correct
anything.
Perhaps it will just compound the problem.

"PA Bear [MS MVP]" wrote:

And the behavior persists in a brand-new identity, right?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought
it)?

To keep track of things, it helps immensely if you quote all of the previous
message(s) in your replies to the newsgroup. Thank you.

1. Run this McAfee three-step fix:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507

2. Now disable McAfee Security Center's email scanning and anti-spam
components.

3. If perchance you're also running Ad-Aware v8.2.x, disable its email
scanning function, too (cf.
http://www.lavasoft.com/mylavasoft/s...-new-features).

And if you don't fully understand what Ad-Aware Ad-Watch does & how it does
it, disable it, too.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Vfal wrote:
Yes it persists. I am using McAfee suite which is provided by by ISP,
ATT.
It replaced CA suite a few years ago. It never interfered with anything.
So are you saying to turn off the email scanning? If I do McAfee is not
happy and keeps reminding me to "fix" it. Maybe starting from scratch
with
the email scanning turned off would help. I am getting frustrated. I
have
downloaded Windows Live email but wonder if it would really correct
anything. Perhaps it will just compound the problem.

"PA Bear [MS MVP]" wrote:
And the behavior persists in a brand-new identity, right?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought
it)?

To keep track of things, it helps immensely if you quote all of the previous
message(s) in your replies to the newsgroup. Thank you.

1. Run this McAfee three-step fix:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507

2. Now disable McAfee Security Center's email scanning and anti-spam
components.

3. If perchance you're also running Ad-Aware v8.2.x, disable its email
scanning function, too (cf.
http://www.lavasoft.com/mylavasoft/s...-new-features).

And if you don't fully understand what Ad-Aware Ad-Watch does & how it does
it, disable it, too.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Vfal wrote:
Yes it persists. I am using McAfee suite which is provided by by ISP,
ATT.
It replaced CA suite a few years ago. It never interfered with anything.
So are you saying to turn off the email scanning? If I do McAfee is not
happy and keeps reminding me to "fix" it. Maybe starting from scratch
with
the email scanning turned off would help. I am getting frustrated. I
have
downloaded Windows Live email but wonder if it would really correct
anything. Perhaps it will just compound the problem.

"PA Bear [MS MVP]" wrote:
And the behavior persists in a brand-new identity, right?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought
it)?

Sorry, I started getting confused. I have not had an opportunity to follow
through with your instructions for disabling Email scanning and then proceed
with the other instructions tho I did try Bruce's steps to no avail. I will
be unable to get to this problem for a day or two but will surely let you
know the results when I do. I cannot thank you enough for your patience and
persistence.

"PA Bear [MS MVP]" wrote:

To keep track of things, it helps immensely if you quote all of the previous
message(s) in your replies to the newsgroup. Thank you.

1. Run this McAfee three-step fix:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507

2. Now disable McAfee Security Center's email scanning and anti-spam
components.

3. If perchance you're also running Ad-Aware v8.2.x, disable its email
scanning function, too (cf.
http://www.lavasoft.com/mylavasoft/s...-new-features).

And if you don't fully understand what Ad-Aware Ad-Watch does & how it does
it, disable it, too.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Vfal wrote:
Yes it persists. I am using McAfee suite which is provided by by ISP,
ATT.
It replaced CA suite a few years ago. It never interfered with anything.
So are you saying to turn off the email scanning? If I do McAfee is not
happy and keeps reminding me to "fix" it. Maybe starting from scratch
with
the email scanning turned off would help. I am getting frustrated. I
have
downloaded Windows Live email but wonder if it would really correct
anything. Perhaps it will just compound the problem.

"PA Bear [MS MVP]" wrote:
And the behavior persists in a brand-new identity, right?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought
it)?

.