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#1
April 29th 09, 07:47 AM
posted to microsoft.public.outlook.calendaring
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Tracking meeting responses for updated appointments
Dear Outlook Gurus,
One of our staff has reported issues with tracking meeting responses in Outlook 2003. Whenever she updates an appointment, not all of the tracking responses (ie. acceptances) are appearing on the tracking tab - even though she has seen them come into her Inbox, and she has definitely opened the email responses to ensure they are registering. Does anyone have any ideas why this might be happening? Kind regards JD2 
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#2
April 29th 09, 02:15 PM
posted to microsoft.public.outlook.calendaring
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Tracking meeting responses for updated appointments
Are the responses coming from internal users or the internet? If the TNEF
data is missing tracking will fail to update. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "JD2" wrote in message ... Dear Outlook Gurus, One of our staff has reported issues with tracking meeting responses in Outlook 2003. Whenever she updates an appointment, not all of the tracking responses (ie. acceptances) are appearing on the tracking tab - even though she has seen them come into her Inbox, and she has definitely opened the email responses to ensure they are registering. Does anyone have any ideas why this might be happening? Kind regards JD2
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#3
April 29th 09, 11:36 PM
posted to microsoft.public.outlook.calendaring
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Tracking meeting responses for updated appointments
Hi Diane,
Thanks for your quick response. The users are internal. It is sporadic - it only affects some and not others, and not all the time! What do you mean by "TNEF data"? Kind regards JD2 "Diane Poremsky [MVP]" wrote: Are the responses coming from internal users or the internet? If the TNEF data is missing tracking will fail to update. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "JD2" wrote in message ... Dear Outlook Gurus, One of our staff has reported issues with tracking meeting responses in Outlook 2003. Whenever she updates an appointment, not all of the tracking responses (ie. acceptances) are appearing on the tracking tab - even though she has seen them come into her Inbox, and she has definitely opened the email responses to ensure they are registering. Does anyone have any ideas why this might be happening? Kind regards JD2
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#4
April 30th 09, 03:39 AM
posted to microsoft.public.outlook.calendaring
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Tracking meeting responses for updated appointments
TNEF is behind the winmail.dat files that non-outlook clients receive. The
TNEF data contains the tracking response data. It's not unusual for it to be missing or corrupt when coming from the internet. Does an antivirus application scan internet email? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "JD2" wrote in message ... Hi Diane, Thanks for your quick response. The users are internal. It is sporadic - it only affects some and not others, and not all the time! What do you mean by "TNEF data"? Kind regards JD2 "Diane Poremsky [MVP]" wrote: Are the responses coming from internal users or the internet? If the TNEF data is missing tracking will fail to update. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "JD2" wrote in message ... Dear Outlook Gurus, One of our staff has reported issues with tracking meeting responses in Outlook 2003. Whenever she updates an appointment, not all of the tracking responses (ie. acceptances) are appearing on the tracking tab - even though she has seen them come into her Inbox, and she has definitely opened the email responses to ensure they are registering. Does anyone have any ideas why this might be happening? Kind regards JD2
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#5
May 1st 09, 03:23 AM
posted to microsoft.public.outlook.calendaring
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Tracking meeting responses for updated appointments
Hi Diane,
Yes, we use Sophos Anti-virus software to scan both internal and external emails. Would this be affecting the tracking component of edited appointments? Cheers JD2 "Diane Poremsky [MVP]" wrote: TNEF is behind the winmail.dat files that non-outlook clients receive. The TNEF data contains the tracking response data. It's not unusual for it to be missing or corrupt when coming from the internet. Does an antivirus application scan internet email? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "JD2" wrote in message ... Hi Diane, Thanks for your quick response. The users are internal. It is sporadic - it only affects some and not others, and not all the time! What do you mean by "TNEF data"? Kind regards JD2 "Diane Poremsky [MVP]" wrote: Are the responses coming from internal users or the internet? If the TNEF data is missing tracking will fail to update. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "JD2" wrote in message ... Dear Outlook Gurus, One of our staff has reported issues with tracking meeting responses in Outlook 2003. Whenever she updates an appointment, not all of the tracking responses (ie. acceptances) are appearing on the tracking tab - even though she has seen them come into her Inbox, and she has definitely opened the email responses to ensure they are registering. Does anyone have any ideas why this might be happening? Kind regards JD2
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#6
May 1st 09, 05:31 AM
posted to microsoft.public.outlook.calendaring
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Tracking meeting responses for updated appointments
it could be the problem.
-- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "JD2" wrote in message ... Hi Diane, Yes, we use Sophos Anti-virus software to scan both internal and external emails. Would this be affecting the tracking component of edited appointments? Cheers JD2 "Diane Poremsky [MVP]" wrote: TNEF is behind the winmail.dat files that non-outlook clients receive. The TNEF data contains the tracking response data. It's not unusual for it to be missing or corrupt when coming from the internet. Does an antivirus application scan internet email? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "JD2" wrote in message ... Hi Diane, Thanks for your quick response. The users are internal. It is sporadic - it only affects some and not others, and not all the time! What do you mean by "TNEF data"? Kind regards JD2 "Diane Poremsky [MVP]" wrote: Are the responses coming from internal users or the internet? If the TNEF data is missing tracking will fail to update. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "JD2" wrote in message ... Dear Outlook Gurus, One of our staff has reported issues with tracking meeting responses in Outlook 2003. Whenever she updates an appointment, not all of the tracking responses (ie. acceptances) are appearing on the tracking tab - even though she has seen them come into her Inbox, and she has definitely opened the email responses to ensure they are registering. Does anyone have any ideas why this might be happening? Kind regards JD2
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