Hi Diane,

Thanks for your quick response. The users are internal. It is sporadic -
it only affects some and not others, and not all the time! What do you mean
by "TNEF data"?

Kind regards
JD2

"Diane Poremsky [MVP]" wrote:

Are the responses coming from internal users or the internet? If the TNEF
data is missing tracking will fail to update.

--
Diane Poremsky [MVP - Outlook]
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"JD2" wrote in message
...
Dear Outlook Gurus,

One of our staff has reported issues with tracking meeting responses in
Outlook 2003. Whenever she updates an appointment, not all of the
tracking
responses (ie. acceptances) are appearing on the tracking tab - even
though
she has seen them come into her Inbox, and she has definitely opened the
email responses to ensure they are registering.

Does anyone have any ideas why this might be happening?

Kind regards
JD2