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#1
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Meeting Request tracking tab missing
Hi,
I encountered a problem that whenever I sent an updated meeting request to my attendees, and when they responded to my meeting request with "accepted" or "declined". I noticed that the meeting request tracking tab gone missing. And this does not happen to all the meeting request which I have sent out. I am using Outook 2003. Any help is much appreciated. |
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#2
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Meeting Request tracking tab missing
Terence,
It sounds like the meeting organizer has been "lost" on the meeting. Your best bet is to recreate the meeting. Now, for root cause: 1. Is Blackberry or Good (or other similar devices) being used to access the mailboxes? If so, which version/build? What is the version of CDO.dll on the BES/Goodlink server? 2. Are there delegates involved in managing these meetings? 3. Which version of Exchange? -- Thanks greg mansius [MSFT] Microsoft Office Outlook Support This posting is provided "AS IS" with no warranties, and confers no rights. Please do not send email to this address, post a reply to this newsgroup. "Terence" wrote in message ... Hi, I encountered a problem that whenever I sent an updated meeting request to my attendees, and when they responded to my meeting request with "accepted" or "declined". I noticed that the meeting request tracking tab gone missing. And this does not happen to all the meeting request which I have sent out. I am using Outook 2003. Any help is much appreciated. |
#3
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Meeting Request tracking tab missing
Hi,
Thanks for your reply. Please find my reply below. 1. Is Blackberry or Good (or other similar devices) being used to access the mailboxes? If so, which version/build? What is the version of CDO.dll on the BES/Goodlink server? We are running BlackBerry -- CDO.dll version on both exchange and BES is 6.5.7651.61 2. Are there delegates involved in managing these meetings? Yes, the meeting request was initially sent out and later updated by delegate. 3. Which version of Exchange? We are running Exchange 2003. Thanks. "Greg Mansius [MSFT]" wrote: Terence, It sounds like the meeting organizer has been "lost" on the meeting. Your best bet is to recreate the meeting. Now, for root cause: 1. Is Blackberry or Good (or other similar devices) being used to access the mailboxes? If so, which version/build? What is the version of CDO.dll on the BES/Goodlink server? 2. Are there delegates involved in managing these meetings? 3. Which version of Exchange? -- Thanks greg mansius [MSFT] Microsoft Office Outlook Support This posting is provided "AS IS" with no warranties, and confers no rights. Please do not send email to this address, post a reply to this newsgroup. "Terence" wrote in message ... Hi, I encountered a problem that whenever I sent an updated meeting request to my attendees, and when they responded to my meeting request with "accepted" or "declined". I noticed that the meeting request tracking tab gone missing. And this does not happen to all the meeting request which I have sent out. I am using Outook 2003. Any help is much appreciated. |
#4
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Meeting Request tracking tab missing
Terence,
There is a later version of Cdo.dll that can be registered on your BES server. Please check with RIM to see if they support a version later than the one you listed below. If so, you will need to open a support case with us to get the updated version. Since a delegate was involved, please make sure everyone is following best practices: http://office.microsoft.com/en-us/as...276781033.aspx This link is referenced in the following KB article: 890436 How to troubleshoot missing and duplicate appointments in Outlook http://support.microsoft.com/default...b;EN-US;890436 Hope this helps. -- Thanks greg mansius [MSFT] Microsoft Office Outlook Support This posting is provided "AS IS" with no warranties, and confers no rights. Please do not send email to this address, post a reply to this newsgroup. "Terence" wrote in message ... Hi, Thanks for your reply. Please find my reply below. 1. Is Blackberry or Good (or other similar devices) being used to access the mailboxes? If so, which version/build? What is the version of CDO.dll on the BES/Goodlink server? We are running BlackBerry -- CDO.dll version on both exchange and BES is 6.5.7651.61 2. Are there delegates involved in managing these meetings? Yes, the meeting request was initially sent out and later updated by delegate. 3. Which version of Exchange? We are running Exchange 2003. Thanks. "Greg Mansius [MSFT]" wrote: Terence, It sounds like the meeting organizer has been "lost" on the meeting. Your best bet is to recreate the meeting. Now, for root cause: 1. Is Blackberry or Good (or other similar devices) being used to access the mailboxes? If so, which version/build? What is the version of CDO.dll on the BES/Goodlink server? 2. Are there delegates involved in managing these meetings? 3. Which version of Exchange? -- Thanks greg mansius [MSFT] Microsoft Office Outlook Support This posting is provided "AS IS" with no warranties, and confers no rights. Please do not send email to this address, post a reply to this newsgroup. "Terence" wrote in message ... Hi, I encountered a problem that whenever I sent an updated meeting request to my attendees, and when they responded to my meeting request with "accepted" or "declined". I noticed that the meeting request tracking tab gone missing. And this does not happen to all the meeting request which I have sent out. I am using Outook 2003. Any help is much appreciated. |
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