We recently turned over to Outlook 2003 and had 2000 previously.
Most of our administrative staff was given delegate rights to see their
manager's calendar.

Now they are beseiged with duplicate emails, calendar items disappearing and
not appearing at all.

All managers have blackberrys.

Do I have to manually ask all adminstrators to take off delegate status and
have their managers just share their calendar to avoid these issues? No
administrator, here, should be acting on behalf of anyone.