It's definitely working now, thank you all those who took the time to try and
help me. Much appreciated.
Sue.
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confused


"Sue" wrote:

Might have cracked it! One of my outgoing messages has arrived, another is
"being transmitted" so maybe!!!!! I went back to advanced mail settings and
I appeared to have my email address in twice, one with (1) after it.Deleted
one of them and things started moving, hope that's it, if not I'll be back on
here. Thanks for your replies.
--
confused


"Sue" wrote:

Don't know how to do that, I'm on Windows Vista, you wouldn't believe how
long it's taken me to get this far!
--
confused


"K. Orland" wrote:

If you open Outlook in safe mode, does this behaviour continue?

Start Run outlook.exe /safe

Note that there is a space between outlook.exe and /safe


"Sue" wrote in message
...
No error message,POP3 configured correctly,send/receive set to 10mins,my
antivirus is McAfee , still says preparing to send/receive in progress
bar,
and if I right click on this and on details it says completed. tried
dragging
from outbox to drafts and clicking send again but ended up just the same.
Anymore ideas please?
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confused


"K. Orland" wrote:

There should be an error tab when you view your send/receive progress.
When
your send/receive attempt fails, there will be an error message (and
number)
that you'll see if you click on that tab. The contents of the error
message
will be the key to the problem.

Commonly what happens is that you're trying to send mail without
authenticating to your SMTP server properly. You should double-check to
make
sure it's set to use the same password as your POP3 server.

Another common cause is that your send/receive poll is set to too short
a
period (try 10 minutes) and yet another is configuring antivirus to
actively
scan incoming and outgoing emails.

"Sue" wrote in message
...
I'm trying to use outlook 2003 for the first time, never bothered
before,
finally got my SKY email recognised by it, but my messages stay in the
outbox, have checked all the advice in help but I never get beyond
seeing
"preparing to send/receive" in the progress bar.
Any help would be appreciated,

Thanks
--
confused