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Hello everyone,
I am running server 2003 enterprise x64 with exchange 2007. I setup couple of public folders and i have a general email address routing mail to public folders based on outlook rules that i have created. There are a few moderators for each PF. Here is the scenario: User A checks PF-1 and see's a new email, he deals with that email. 5 minutes later User B checks PF-1 and notices an email there, but has no idea if it was dealt with or not. I am looking at changing the view in the PF and add a field that shows exactly who opened it. This way an email comes in its marked unread until someone opens it, under the View field (ex. Opened By) displays the username of the person who opened the message. Has anyone does this before or can anyone point me in the right direction of what needs to be done. Thank you in advance for all your help. Jason |
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