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#1
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Using Outlook 2007 to mail merge from a distribution list, after filling out
the Mail Merge Contacts window and clicking on OK, Word 2007 fails to initialize to facilitate finishing the merge. There is no error msg. It just doesn't do anything else. Merge is set to use an Existing doc, Doc Type: Form Letters, Merge To: Email, and the subject line filled in. This worked 2 days ago. Now it won't work even on a file which was merged previously. Any possiblity that an update could have affected this operation? Any ideas? |
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#2
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![]() "DaveRaley" wrote in message ... Using Outlook 2007 to mail merge from a distribution list, after filling out the Mail Merge Contacts window and clicking on OK, Word 2007 fails to initialize to facilitate finishing the merge. There is no error msg. It just doesn't do anything else. Merge is set to use an Existing doc, Doc Type: Form Letters, Merge To: Email, and the subject line filled in. This worked 2 days ago. Now it won't work even on a file which was merged previously. Any possiblity that an update could have affected this operation? Any ideas? I don't understand how you can do a LETTER mail merge from a Distribution List - D/Ls only have electronic addresses in them.... |
#3
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You can't use DL's for a merge. Never could. So what you claim never could
have worked. Post more accurately. -- Russ Valentine "DaveRaley" wrote in message ... Using Outlook 2007 to mail merge from a distribution list, after filling out the Mail Merge Contacts window and clicking on OK, Word 2007 fails to initialize to facilitate finishing the merge. There is no error msg. It just doesn't do anything else. Merge is set to use an Existing doc, Doc Type: Form Letters, Merge To: Email, and the subject line filled in. This worked 2 days ago. Now it won't work even on a file which was merged previously. Any possiblity that an update could have affected this operation? Any ideas? |
#4
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I open the contact file. Choose the distribution list. Highlight the
recipients to send to. choose Tools | Mail Merge fill in the Mail Merge Contact box with answers listed below. Click on ok. A box flashes briefly that says Word is being initialized, however nothing else happens. Last week, Word would initialize with the chosen existing letter and the emails would be sent. Dave "Russ Valentine" wrote: You can't use DL's for a merge. Never could. So what you claim never could have worked. Post more accurately. -- Russ Valentine "DaveRaley" wrote in message ... Using Outlook 2007 to mail merge from a distribution list, after filling out the Mail Merge Contacts window and clicking on OK, Word 2007 fails to initialize to facilitate finishing the merge. There is no error msg. It just doesn't do anything else. Merge is set to use an Existing doc, Doc Type: Form Letters, Merge To: Email, and the subject line filled in. This worked 2 days ago. Now it won't work even on a file which was merged previously. Any possiblity that an update could have affected this operation? Any ideas? . |
#5
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Again, DL's cannot be used as a data source for a mail merge and never
could. Any attempt to do so results in the following error message: "Distribution Lists cannot be merged. You must select a Contact." Perhaps you meant to say something else. -- Russ Valentine "DaveRaley" wrote in message ... I open the contact file. Choose the distribution list. Highlight the recipients to send to. choose Tools | Mail Merge fill in the Mail Merge Contact box with answers listed below. Click on ok. A box flashes briefly that says Word is being initialized, however nothing else happens. Last week, Word would initialize with the chosen existing letter and the emails would be sent. Dave "Russ Valentine" wrote: You can't use DL's for a merge. Never could. So what you claim never could have worked. Post more accurately. -- Russ Valentine "DaveRaley" wrote in message ... Using Outlook 2007 to mail merge from a distribution list, after filling out the Mail Merge Contacts window and clicking on OK, Word 2007 fails to initialize to facilitate finishing the merge. There is no error msg. It just doesn't do anything else. Merge is set to use an Existing doc, Doc Type: Form Letters, Merge To: Email, and the subject line filled in. This worked 2 days ago. Now it won't work even on a file which was merged previously. Any possiblity that an update could have affected this operation? Any ideas? . |
#6
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I've been using Word, Excel and Outlook to do email marketing for years
without a problem. Shortly after upgrading to Windows 7, mail merges work the first time and then hang. Very frustrating. I have restorted to researching online email marketing solutions because apparently, Microsoft doesn't recognize this as a problem. I keep getting the same diagnostic suggestions, but it appears that the mail merge is broken to some degree. |
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#8
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Exactly what problem did you expect Microsoft to recognize? You haven't
provided evidence this is Microsoft's problem. You'd need to provide a lot more information for anyone the help you in a newsgroup: 1. How you upgraded your operating system 2. How you migrated your Outlook installation and data to the new OS 3. How you configured your Outlook Address Book Service 4. Outlook version 5. Precise steps that produce the "hang," what a "hang is, and all error messages. -- Russ Valentine "Wendy Zumpano" Wendy wrote in message ... I've been using Word, Excel and Outlook to do email marketing for years without a problem. Shortly after upgrading to Windows 7, mail merges work the first time and then hang. Very frustrating. I have restorted to researching online email marketing solutions because apparently, Microsoft doesn't recognize this as a problem. I keep getting the same diagnostic suggestions, but it appears that the mail merge is broken to some degree. |
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