Uninstalling/Reinstalling Outlook never solves anything. Information on
creating new profiles is in all Help files and the KB:
http://support.microsoft.com/default...roduct=out2003
--
Russ Valentine
"Adam" wrote in message
...
Diane,
Please forgive my ignorance but how do I set up another profile? I tried
uninstalling Outlook and then reload it but the same problem exists.

Thanx, Adam

"Diane Poremsky [MVP]" wrote:

If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need
to
make a new profile as you can't add the Outlook Address Book service due
to
a bug.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

"Adam" wrote in message
...
I installed Outlook 2007 on my computer and imported my addresses from
my
other computer's Outlook file with excel. The contact list shows all
the
addresses but I can not access the contact list when I try to send an
email.
The address book drop down menu does not show anything. I tried to do
the
"properties" on the contact file, selected the tab "Outlook Address
Book"
and
I am not allowed to check the box to "Show this folder as an address
book".
I am hoping someone can help me get this resolved. Thank you in
advance