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#1
November 21st 09, 03:36 PM
posted to microsoft.public.outlook.contacts
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How to sync a 'distribution list' group into an iPhone?
I just bought an iPhone and it won't sync my distribution list groups? It
will sync individual contacts but not the 'groups'! Any help would be appreciated. thanks Rober 
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#2
November 21st 09, 04:55 PM
posted to microsoft.public.outlook.contacts
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How to sync a 'distribution list' group into an iPhone?
Not an Outlook issue. Ask Apple.
-- Russ Valentine "Robert" wrote in message ... I just bought an iPhone and it won't sync my distribution list groups? It will sync individual contacts but not the 'groups'! Any help would be appreciated. thanks Rober
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#3
November 21st 09, 09:48 PM
posted to microsoft.public.outlook.contacts
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How to sync a 'distribution list' group into an iPhone?
Russ,
Strange you should say that because Apple says it is an OUTLOOK issue! Which is why I asked the question on this forum in the first place. I guess it is easier to blame someone else versus solving the problem, which is what seems to be happening, a catch 22 conundrum. The Apple person said they know nothing about OUTLOOK but if it were a Mac I guess they'd know. Is there someone that knows OUTLOOK that can answer my question instead of telling me to ask it somewhere else? Any help would be appreciated. -- Thanks, Robert "Russ Valentine" wrote: Not an Outlook issue. Ask Apple. -- Russ Valentine "Robert" wrote in message ... I just bought an iPhone and it won't sync my distribution list groups? It will sync individual contacts but not the 'groups'! Any help would be appreciated. thanks Rober .
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#4
November 21st 09, 11:12 PM
posted to microsoft.public.outlook.contacts
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How to sync a 'distribution list' group into an iPhone?
Sadly, it is not an Outlook issue. Sync issues never are. Outlook does not
participate in and has no control over synchronization routines. Apple has blown you off. -- Russ Valentine "Robert" wrote in message ... Russ, Strange you should say that because Apple says it is an OUTLOOK issue! Which is why I asked the question on this forum in the first place. I guess it is easier to blame someone else versus solving the problem, which is what seems to be happening, a catch 22 conundrum. The Apple person said they know nothing about OUTLOOK but if it were a Mac I guess they'd know. Is there someone that knows OUTLOOK that can answer my question instead of telling me to ask it somewhere else? Any help would be appreciated. -- Thanks, Robert "Russ Valentine" wrote: Not an Outlook issue. Ask Apple. -- Russ Valentine "Robert" wrote in message ... I just bought an iPhone and it won't sync my distribution list groups? It will sync individual contacts but not the 'groups'! Any help would be appreciated. thanks Rober .
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#5
November 22nd 09, 04:42 AM
posted to microsoft.public.outlook.contacts
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How to sync a 'distribution list' group into an iPhone?
Did you call support or check in the apple forums? Outlook is just the data
provider - something else handles the sync and that is where the problem lies. Apple's iPhone forum for Mail, Calendar and Contact issues is at http://discussions.apple.com/forum.jspa?forumID=1144 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Robert" wrote in message ... Russ, Strange you should say that because Apple says it is an OUTLOOK issue! Which is why I asked the question on this forum in the first place. I guess it is easier to blame someone else versus solving the problem, which is what seems to be happening, a catch 22 conundrum. The Apple person said they know nothing about OUTLOOK but if it were a Mac I guess they'd know. Is there someone that knows OUTLOOK that can answer my question instead of telling me to ask it somewhere else? Any help would be appreciated. -- Thanks, Robert "Russ Valentine" wrote: Not an Outlook issue. Ask Apple. -- Russ Valentine "Robert" wrote in message ... I just bought an iPhone and it won't sync my distribution list groups? It will sync individual contacts but not the 'groups'! Any help would be appreciated. thanks Rober .
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#6
November 22nd 09, 06:30 AM
posted to microsoft.public.outlook.contacts
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How to sync a 'distribution list' group into an iPhone?
There is one very simple question to ask the provider (Apple) of the sync
software.... Does the Sync software handle item types with the IPM.DistList message class? Answer is a simple Yes or No. Either way - it's the sync software that has the problem. There are 2 kinds of items found in a contact folder. Contact items that have or start with a message class of IPM.Contact and distribution list items which have a message class of IPM.Distlist. If the software that processes a contact folder does not deal with IPM.Distlist items - only the provider of that software (Apple) can resolve the issue - not a single thing that can be done via Outlook. My guess is that Apple's sync software is filtering the contact folder on the message class and only dealing with IPM.Contact related items. Karl __________________________________________________ __________ Karl Timmermans - The Claxton Group ContactGenie - Importer/DataPorter/Exporter/Toolkit/Duplicate Contact Mgr "Contact import/export/data management tools for Outlook '2000/2007" http://www.contactgenie.com "Robert" wrote in message ... Russ, Strange you should say that because Apple says it is an OUTLOOK issue! Which is why I asked the question on this forum in the first place. I guess it is easier to blame someone else versus solving the problem, which is what seems to be happening, a catch 22 conundrum. The Apple person said they know nothing about OUTLOOK but if it were a Mac I guess they'd know. Is there someone that knows OUTLOOK that can answer my question instead of telling me to ask it somewhere else? Any help would be appreciated. -- Thanks, Robert "Russ Valentine" wrote: Not an Outlook issue. Ask Apple. -- Russ Valentine "Robert" wrote in message ... I just bought an iPhone and it won't sync my distribution list groups? It will sync individual contacts but not the 'groups'! Any help would be appreciated. thanks Rober .
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#7
November 23rd 09, 05:30 PM
posted to microsoft.public.outlook.contacts
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How to sync a 'distribution list' group into an iPhone?
Just to add to my previous response, in researching something else ran
across information indicating that the IPhone contact software does not support/use distribution lists in general so the sync issue is a moot point - nothing to do with Outlook (am not an iPhone owner so no first hand knowledge - and to be clear - reference is to distribution lists and not groups - two entirely different things). If the above is accurate then the Apple person's knowledge of their own product(s) equals what they said they knew of Outlook. Karl __________________________________________________ __________ Karl Timmermans - The Claxton Group ContactGenie - Importer/DataPorter/Exporter/Toolkit/Duplicate Contact Mgr "Contact import/export/data management tools for Outlook '2000/2007" http://www.contactgenie.com "Robert" wrote in message ... Russ, Strange you should say that because Apple says it is an OUTLOOK issue! Which is why I asked the question on this forum in the first place. I guess it is easier to blame someone else versus solving the problem, which is what seems to be happening, a catch 22 conundrum. The Apple person said they know nothing about OUTLOOK but if it were a Mac I guess they'd know. Is there someone that knows OUTLOOK that can answer my question instead of telling me to ask it somewhere else? Any help would be appreciated. -- Thanks, Robert "Russ Valentine" wrote: Not an Outlook issue. Ask Apple. -- Russ Valentine "Robert" wrote in message ... I just bought an iPhone and it won't sync my distribution list groups? It will sync individual contacts but not the 'groups'! Any help would be appreciated. thanks Rober .
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