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Unable to completely remove Address Books



 
 
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  #1  
Old November 1st 09, 04:52 PM posted to microsoft.public.outlook.contacts
CNCoachMark
external usenet poster
 
Posts: 1
Default Unable to completely remove Address Books

I used to have several contact folders. They we Contacts, Mailer,
Prospects, and Clients. I deleted Prospects and Clients. Now, when I create a
new email, then click on the To: button, I get a message telling me, "The
address list could not be displayed. . . ," and directing me to Outlook Help.
Outlook Help told me to click on the Tools menu, then E-mail accounts, then
"View or change existing address books. . . " I followed the rest of the
directions, and deleted Prospects and Clients entries, then closed and
rebooted Outlook 2003. I still get the message about the address not being
displayed. I am still able to click "Ok," then select the Contacts address
book in the "Show Names in the. . . " drop down list in the Select Names pick
list.

What can I do to stop getting, "The address list could not be displayed. . .
" message?

Thanks for your help.
--
Mark

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  #2  
Old November 2nd 09, 04:39 AM posted to microsoft.public.outlook.contacts
Diane Poremsky [MVP]
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Posts: 12,991
Default Unable to completely remove Address Books

Try opening the Address book and clicking on it's tools, options menu - are
the two deleted lists listed? if so remove them.

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Diane Poremsky [MVP - Outlook]
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"CNCoachMark" wrote in message
...
I used to have several contact folders. They we Contacts, Mailer,
Prospects, and Clients. I deleted Prospects and Clients. Now, when I
create a
new email, then click on the To: button, I get a message telling me, "The
address list could not be displayed. . . ," and directing me to Outlook
Help.
Outlook Help told me to click on the Tools menu, then E-mail accounts,
then
"View or change existing address books. . . " I followed the rest of the
directions, and deleted Prospects and Clients entries, then closed and
rebooted Outlook 2003. I still get the message about the address not being
displayed. I am still able to click "Ok," then select the Contacts address
book in the "Show Names in the. . . " drop down list in the Select Names
pick
list.

What can I do to stop getting, "The address list could not be displayed. .
.
" message?

Thanks for your help.
--
Mark

 




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