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#1
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Are you using AutoComplete to pick the addresses? In other words, you
start to type the address and it suggests a list of addresses...is THAT what you're picking the address from? Or are you typing the name and letting it automatically resolve? For your distribution lists have you tried opening the Distribution List and clicking "Update Now"? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Rosemary" wrote in message : Outlook 2003 - my outlook used to work perfectly, but for the last few months any new or updated emails addresses in my contacts or distribution lists are not used when the email is sent. If I go look in contacts, the updates are there, and I cannot find the old versions - but my email finds them. How do I get outlook email to use the latest version of my contacts? The problem started when an automatic microsoft update was installed on my machine. |
#2
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Yes I am using autocomplete and sometimes I type the nickname - but either
way it uses an older version of an updated address. I tried clicking update now on the distribution list (which I have never used), but it made no difference. But I didn't know that function was called autocomplete - so I searched on it and found a problem description similar to my problem but the solution did not work. http://office.microsoft.com/en-ca/ou...CL100626971033 When I followed the above instructions, I found 2 NK2 files, one called Rosemary.NK2 and the other Outlook.NK2. When I followed the instructions and renamed both to .bak, outlook could not find the distribution list when I typed in the full name followed by a semi-colon. When I renamed rosemary.bak to .NK2 nothing happened in outlook. When I renamed outlook.bak to .NK2 I got the old versions of the addresses again. By the way, thank you for responding to my request. Any other suggestions? "Ben M. Schorr - MVP (OneNote)" wrote: Are you using AutoComplete to pick the addresses? In other words, you start to type the address and it suggests a list of addresses...is THAT what you're picking the address from? Or are you typing the name and letting it automatically resolve? For your distribution lists have you tried opening the Distribution List and clicking "Update Now"? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Rosemary" wrote in message : Outlook 2003 - my outlook used to work perfectly, but for the last few months any new or updated emails addresses in my contacts or distribution lists are not used when the email is sent. If I go look in contacts, the updates are there, and I cannot find the old versions - but my email finds them. How do I get outlook email to use the latest version of my contacts? The problem started when an automatic microsoft update was installed on my machine. |
#3
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Ben, you triggered the solution. It is working now. Instead of changing the
file name under search, I went to the folder and tried the solution again, but changing the file name from there. Perhaps outlook resolved something in the sequence of my changes. But the current version of my contacts is now being accessed in outlook. So thank you SOOO much for taking the time to respond to my request. I am thrilled that you were able to help me - even though it was indirectly. You are a kind soul. "Rosemary" wrote: Yes I am using autocomplete and sometimes I type the nickname - but either way it uses an older version of an updated address. I tried clicking update now on the distribution list (which I have never used), but it made no difference. But I didn't know that function was called autocomplete - so I searched on it and found a problem description similar to my problem but the solution did not work. http://office.microsoft.com/en-ca/ou...CL100626971033 When I followed the above instructions, I found 2 NK2 files, one called Rosemary.NK2 and the other Outlook.NK2. When I followed the instructions and renamed both to .bak, outlook could not find the distribution list when I typed in the full name followed by a semi-colon. When I renamed rosemary.bak to .NK2 nothing happened in outlook. When I renamed outlook.bak to .NK2 I got the old versions of the addresses again. By the way, thank you for responding to my request. Any other suggestions? "Ben M. Schorr - MVP (OneNote)" wrote: Are you using AutoComplete to pick the addresses? In other words, you start to type the address and it suggests a list of addresses...is THAT what you're picking the address from? Or are you typing the name and letting it automatically resolve? For your distribution lists have you tried opening the Distribution List and clicking "Update Now"? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Rosemary" wrote in message : Outlook 2003 - my outlook used to work perfectly, but for the last few months any new or updated emails addresses in my contacts or distribution lists are not used when the email is sent. If I go look in contacts, the updates are there, and I cannot find the old versions - but my email finds them. How do I get outlook email to use the latest version of my contacts? The problem started when an automatic microsoft update was installed on my machine. |
#4
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Glad you got it sorted.
![]() -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Rosemary" wrote in message : Ben, you triggered the solution. It is working now. Instead of changing the file name under search, I went to the folder and tried the solution again, but changing the file name from there. Perhaps outlook resolved something in the sequence of my changes. But the current version of my contacts is now being accessed in outlook. So thank you SOOO much for taking the time to respond to my request. I am thrilled that you were able to help me - even though it was indirectly. You are a kind soul. "Rosemary" wrote: Yes I am using autocomplete and sometimes I type the nickname - but either way it uses an older version of an updated address. I tried clicking update now on the distribution list (which I have never used), but it made no difference. But I didn't know that function was called autocomplete - so I searched on it and found a problem description similar to my problem but the solution did not work. http://office.microsoft.com/en-ca/ou...CL100626971033 When I followed the above instructions, I found 2 NK2 files, one called Rosemary.NK2 and the other Outlook.NK2. When I followed the instructions and renamed both to .bak, outlook could not find the distribution list when I typed in the full name followed by a semi-colon. When I renamed rosemary.bak to .NK2 nothing happened in outlook. When I renamed outlook.bak to .NK2 I got the old versions of the addresses again. By the way, thank you for responding to my request. Any other suggestions? "Ben M. Schorr - MVP (OneNote)" wrote: Are you using AutoComplete to pick the addresses? In other words, you start to type the address and it suggests a list of addresses...is THAT what you're picking the address from? Or are you typing the name and letting it automatically resolve? For your distribution lists have you tried opening the Distribution List and clicking "Update Now"? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Rosemary" wrote in message : Outlook 2003 - my outlook used to work perfectly, but for the last few months any new or updated emails addresses in my contacts or distribution lists are not used when the email is sent. If I go look in contacts, the updates are there, and I cannot find the old versions - but my email finds them. How do I get outlook email to use the latest version of my contacts? The problem started when an automatic microsoft update was installed on my machine. |
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