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#1
January 4th 09, 11:08 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007 Crashes - Customize or Contact Phone Number Edit
I've read that a few users have had this same issue, but I
have not read of a permanent fix for it. Every time I try to edit a contact's phone number, Outlook crashes. Similarly, each time I select "Customize" from the drop down menus, Outlook crashes. Does anyone know if there is a fix other than temporarily pausing the telephony service? Thanks, John 
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#2
January 4th 09, 11:20 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007 Crashes - Customize or Contact Phone Number Edit
Pausing the telephony service has never been a solution recommended here.
Might want to try the one we do recommend: set your dialing location correctly for your OS. -- Russ Valentine [MVP-Outlook] "Anonymous" wrote in message ... I've read that a few users have had this same issue, but I have not read of a permanent fix for it. Every time I try to edit a contact's phone number, Outlook crashes. Similarly, each time I select "Customize" from the drop down menus, Outlook crashes. Does anyone know if there is a fix other than temporarily pausing the telephony service? Thanks, John
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#3
January 5th 09, 12:18 AM
posted to microsoft.public.outlook.contacts
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Outlook 2007 Crashes - Customize or Contact Phone Number Edit
I have reset the location. Or, at least, I thought I did.
Do you have instructions I can follow to make certain I do it properly? On Sun, 4 Jan 2009 18:20:19 -0500, "Russ Valentine [MVP-Outlook]" wrote: Pausing the telephony service has never been a solution recommended here. Might want to try the one we do recommend: set your dialing location correctly for your OS.
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#4
January 5th 09, 03:47 AM
posted to microsoft.public.outlook.contacts
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Outlook 2007 Crashes - Customize or Contact Phone Number Edit
Control Panel Phone and Modem Options...
-- Russ Valentine [MVP-Outlook] "Anonymous" wrote in message ... I have reset the location. Or, at least, I thought I did. Do you have instructions I can follow to make certain I do it properly? On Sun, 4 Jan 2009 18:20:19 -0500, "Russ Valentine [MVP-Outlook]" wrote: Pausing the telephony service has never been a solution recommended here. Might want to try the one we do recommend: set your dialing location correctly for your OS.
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#5
January 10th 09, 01:16 AM
posted to microsoft.public.outlook.contacts
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Outlook 2007 Crashes - Customize or Contact Phone Number Edit
Unable to check or even set dialing location, oulook crashes when clking on
dialing properties "Russ Valentine [MVP-Outlook]" wrote: Control Panel Phone and Modem Options... -- Russ Valentine [MVP-Outlook] "Anonymous" wrote in message ... I have reset the location. Or, at least, I thought I did. Do you have instructions I can follow to make certain I do it properly? On Sun, 4 Jan 2009 18:20:19 -0500, "Russ Valentine [MVP-Outlook]" wrote: Pausing the telephony service has never been a solution recommended here. Might want to try the one we do recommend: set your dialing location correctly for your OS.
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#6
January 10th 09, 11:38 AM
posted to microsoft.public.outlook.contacts
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Outlook 2007 Crashes - Customize or Contact Phone Number Edit
What's your question? You don't set dialing location in Outlook.
-- Russ Valentine [MVP-Outlook] "Shrory" wrote in message ... Unable to check or even set dialing location, oulook crashes when clking on dialing properties "Russ Valentine [MVP-Outlook]" wrote: Control Panel Phone and Modem Options... -- Russ Valentine [MVP-Outlook] "Anonymous" wrote in message ... I have reset the location. Or, at least, I thought I did. Do you have instructions I can follow to make certain I do it properly? On Sun, 4 Jan 2009 18:20:19 -0500, "Russ Valentine [MVP-Outlook]" wrote: Pausing the telephony service has never been a solution recommended here. Might want to try the one we do recommend: set your dialing location correctly for your OS.
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#7
March 6th 09, 03:42 AM
posted to microsoft.public.outlook.contacts
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Outlook 2007 Crashes - Customize or Contact Phone Number Edit
I am having this problem despite having the dialing location setup properly.
It is odd - it happens only when a number exists in the Contact record and I try to edit it but not when I create a new phone number for the first time. I've read elsewhere that it is caused by using the Network Service user on the Telephony Service but I can't get it to start with any other user credentials. Any help would be much appreciated. Thanks Leo "Russ Valentine [MVP-Outlook]" wrote: What's your question? You don't set dialing location in Outlook. -- Russ Valentine [MVP-Outlook] "Shrory" wrote in message ... Unable to check or even set dialing location, oulook crashes when clking on dialing properties "Russ Valentine [MVP-Outlook]" wrote: Control Panel Phone and Modem Options... -- Russ Valentine [MVP-Outlook] "Anonymous" wrote in message ... I have reset the location. Or, at least, I thought I did. Do you have instructions I can follow to make certain I do it properly? On Sun, 4 Jan 2009 18:20:19 -0500, "Russ Valentine [MVP-Outlook]" wrote: Pausing the telephony service has never been a solution recommended here. Might want to try the one we do recommend: set your dialing location correctly for your OS.
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#8
March 6th 09, 11:05 AM
posted to microsoft.public.outlook.contacts
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Outlook 2007 Crashes - Customize or Contact Phone Number Edit
Might want to start with standard troubleshooting:
http://support.microsoft.com/kb/258171/en-us -- Russ Valentine [MVP-Outlook] "TremendoLEO" wrote in message ... I am having this problem despite having the dialing location setup properly. It is odd - it happens only when a number exists in the Contact record and I try to edit it but not when I create a new phone number for the first time. I've read elsewhere that it is caused by using the Network Service user on the Telephony Service but I can't get it to start with any other user credentials. Any help would be much appreciated. Thanks Leo "Russ Valentine [MVP-Outlook]" wrote: What's your question? You don't set dialing location in Outlook. -- Russ Valentine [MVP-Outlook] "Shrory" wrote in message ... Unable to check or even set dialing location, oulook crashes when clking on dialing properties "Russ Valentine [MVP-Outlook]" wrote: Control Panel Phone and Modem Options... -- Russ Valentine [MVP-Outlook] "Anonymous" wrote in message ... I have reset the location. Or, at least, I thought I did. Do you have instructions I can follow to make certain I do it properly? On Sun, 4 Jan 2009 18:20:19 -0500, "Russ Valentine [MVP-Outlook]" wrote: Pausing the telephony service has never been a solution recommended here. Might want to try the one we do recommend: set your dialing location correctly for your OS.
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