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#1
September 13th 08, 07:09 AM
posted to microsoft.public.outlook.contacts
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Grey box with contacts, no address book
Hi, first time here so please be kind if I don't ask this correctly. I have
searched your forum to no avail. I have Windows Vista, Outlook 2007 on my new computer. All of my contacts are present but when I try to select them(as I read in many other posts) to show this folder as an email address book the book is grayed out and I am unable to select. I am not the most computer savy' but is there a way I can fix this? I appreciate your time and effort to help me. 
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#2
September 13th 08, 11:27 AM
posted to microsoft.public.outlook.contacts
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Grey box with contacts, no address book
This is a frequent problem we've seen in Outlook 2007 when users migrate
their data incorrectly to a new installation. How did you do that? -- Russ Valentine [MVP-Outlook] "Jen" wrote in message ... Hi, first time here so please be kind if I don't ask this correctly. I have searched your forum to no avail. I have Windows Vista, Outlook 2007 on my new computer. All of my contacts are present but when I try to select them(as I read in many other posts) to show this folder as an email address book the book is grayed out and I am unable to select. I am not the most computer savy' but is there a way I can fix this? I appreciate your time and effort to help me.
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#3
September 13th 08, 07:27 PM
posted to microsoft.public.outlook.contacts
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Grey box with contacts, no address book
If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to a bug. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jen" wrote in message ... Hi, first time here so please be kind if I don't ask this correctly. I have searched your forum to no avail. I have Windows Vista, Outlook 2007 on my new computer. All of my contacts are present but when I try to select them(as I read in many other posts) to show this folder as an email address book the book is grayed out and I am unable to select. I am not the most computer savy' but is there a way I can fix this? I appreciate your time and effort to help me.
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#4
September 13th 08, 08:44 PM
posted to microsoft.public.outlook.contacts
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Grey box with contacts, no address book
Actually, you can add the service if it's never been added before. You just
can't remove a corrupt service to repair it. -- Russ Valentine [MVP-Outlook] "Diane Poremsky [MVP]" wrote in message ... If you are using Outlook 2007 and the the checkbox is grayed, you'll need to make a new profile as you can't add the Outlook Address Book service due to a bug. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jen" wrote in message ... Hi, first time here so please be kind if I don't ask this correctly. I have searched your forum to no avail. I have Windows Vista, Outlook 2007 on my new computer. All of my contacts are present but when I try to select them(as I read in many other posts) to show this folder as an email address book the book is grayed out and I am unable to select. I am not the most computer savy' but is there a way I can fix this? I appreciate your time and effort to help me.
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#5
September 14th 08, 04:49 PM
posted to microsoft.public.outlook.contacts
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Grey box with contacts, no address book
I transferred my info with the transfer cord Dell provided with our new
computer. I also looked at that tabbed section Vince asked about and it listed and Outlook adress book and a moblie address book. How would I create a new profile? And what exactly do you mean by new profile?
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#6
September 14th 08, 05:09 PM
posted to microsoft.public.outlook.contacts
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Grey box with contacts, no address book
A new profile often fixes problems. See
http://www.slipstick.com/Tutorials/profile/profile.htm for the steps used to create a new profile. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jen" wrote in message ... I transferred my info with the transfer cord Dell provided with our new computer. I also looked at that tabbed section Vince asked about and it listed and Outlook adress book and a moblie address book. How would I create a new profile? And what exactly do you mean by new profile?
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