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Missing contats in mail merges since upgrading to Office 2007



 
 
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  #1  
Old July 7th 08, 05:23 PM posted to microsoft.public.outlook.contacts
Lori
external usenet poster
 
Posts: 58
Default Missing contats in mail merges since upgrading to Office 2007

I am working with files that I merged without problems before upgrading to
Office 2007, but now any new contacts that I have added to my Outlook address
books are not showing up in the box for "select recipients." Did something
get misconfigured during the upgrade?
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  #2  
Old July 7th 08, 05:45 PM posted to microsoft.public.outlook.contacts
Diane Poremsky {MVP}
external usenet poster
 
Posts: 1,260
Default Missing contats in mail merges since upgrading to Office 2007

are you using the contacts folder as the source for the merge? word has the
ability to cache the contacts and the cache will not be updated. If you
start a new merge from scratch using outlook's tools, mail merge menu, it
should use all contacts.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"LoRi" wrote in message
...
I am working with files that I merged without problems before upgrading to
Office 2007, but now any new contacts that I have added to my Outlook
address
books are not showing up in the box for "select recipients." Did
something
get misconfigured during the upgrade?


  #3  
Old July 7th 08, 06:59 PM posted to microsoft.public.outlook.contacts
Lori
external usenet poster
 
Posts: 58
Default Missing contats in mail merges since upgrading to Office 2007

I am not using the default contacts folder, but another sub-folder that I
have created. The document is from Publisher, not Word.

"Diane Poremsky {MVP}" wrote:

are you using the contacts folder as the source for the merge? word has the
ability to cache the contacts and the cache will not be updated. If you
start a new merge from scratch using outlook's tools, mail merge menu, it
should use all contacts.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"LoRi" wrote in message
...
I am working with files that I merged without problems before upgrading to
Office 2007, but now any new contacts that I have added to my Outlook
address
books are not showing up in the box for "select recipients." Did
something
get misconfigured during the upgrade?


  #4  
Old July 7th 08, 10:05 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Missing contats in mail merges since upgrading to Office 2007

Are you certain that you configured your Outlook Address Book Service
correctly after you "upgraded" to Outlook 2007? You must do so for each new
version of Outlook. How did you migrate your data to the new version?
There's only one way to do it correctly and lots of ways to do it wrong.
--
Russ Valentine
[MVP-Outlook]
"LoRi" wrote in message
...
I am not using the default contacts folder, but another sub-folder that I
have created. The document is from Publisher, not Word.

"Diane Poremsky {MVP}" wrote:

are you using the contacts folder as the source for the merge? word has
the
ability to cache the contacts and the cache will not be updated. If you
start a new merge from scratch using outlook's tools, mail merge menu, it
should use all contacts.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"LoRi" wrote in message
...
I am working with files that I merged without problems before upgrading
to
Office 2007, but now any new contacts that I have added to my Outlook
address
books are not showing up in the box for "select recipients." Did
something
get misconfigured during the upgrade?



  #5  
Old July 8th 08, 08:30 PM posted to microsoft.public.outlook.contacts
Lori
external usenet poster
 
Posts: 58
Default Missing contats in mail merges since upgrading to Office 2007

Someone from our administration did it, and I don't think she knows a lot
about it. I exported everything to a csv file & she imported it back into
the new software, but I don't know the steps she took. I'd be glad to start
over if you will walk me through.

"Russ Valentine [MVP-Outlook]" wrote:

Are you certain that you configured your Outlook Address Book Service
correctly after you "upgraded" to Outlook 2007? You must do so for each new
version of Outlook. How did you migrate your data to the new version?
There's only one way to do it correctly and lots of ways to do it wrong.
--
Russ Valentine
[MVP-Outlook]
"LoRi" wrote in message
...
I am not using the default contacts folder, but another sub-folder that I
have created. The document is from Publisher, not Word.

"Diane Poremsky {MVP}" wrote:

are you using the contacts folder as the source for the merge? word has
the
ability to cache the contacts and the cache will not be updated. If you
start a new merge from scratch using outlook's tools, mail merge menu, it
should use all contacts.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"LoRi" wrote in message
...
I am working with files that I merged without problems before upgrading
to
Office 2007, but now any new contacts that I have added to my Outlook
address
books are not showing up in the box for "select recipients." Did
something
get misconfigured during the upgrade?


  #6  
Old July 8th 08, 09:32 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Missing contats in mail merges since upgrading to Office 2007

Oh, ouch. Exporting and importing are are guaranteed way to corrupt your
data, especially when done through a different file format.
Instructions on how to do this properly are posted here daily. Take a look
at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx
--
Russ Valentine
[MVP-Outlook]
"LoRi" wrote in message
...
Someone from our administration did it, and I don't think she knows a lot
about it. I exported everything to a csv file & she imported it back into
the new software, but I don't know the steps she took. I'd be glad to
start
over if you will walk me through.

"Russ Valentine [MVP-Outlook]" wrote:

Are you certain that you configured your Outlook Address Book Service
correctly after you "upgraded" to Outlook 2007? You must do so for each
new
version of Outlook. How did you migrate your data to the new version?
There's only one way to do it correctly and lots of ways to do it wrong.
--
Russ Valentine
[MVP-Outlook]
"LoRi" wrote in message
...
I am not using the default contacts folder, but another sub-folder that
I
have created. The document is from Publisher, not Word.

"Diane Poremsky {MVP}" wrote:

are you using the contacts folder as the source for the merge? word
has
the
ability to cache the contacts and the cache will not be updated. If
you
start a new merge from scratch using outlook's tools, mail merge menu,
it
should use all contacts.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **




"LoRi" wrote in message
...
I am working with files that I merged without problems before
upgrading
to
Office 2007, but now any new contacts that I have added to my
Outlook
address
books are not showing up in the box for "select recipients." Did
something
get misconfigured during the upgrade?



 




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