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#1
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I am working with files that I merged without problems before upgrading to
Office 2007, but now any new contacts that I have added to my Outlook address books are not showing up in the box for "select recipients." Did something get misconfigured during the upgrade? |
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#2
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are you using the contacts folder as the source for the merge? word has the
ability to cache the contacts and the cache will not be updated. If you start a new merge from scratch using outlook's tools, mail merge menu, it should use all contacts. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "LoRi" wrote in message ... I am working with files that I merged without problems before upgrading to Office 2007, but now any new contacts that I have added to my Outlook address books are not showing up in the box for "select recipients." Did something get misconfigured during the upgrade? |
#3
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I am not using the default contacts folder, but another sub-folder that I
have created. The document is from Publisher, not Word. "Diane Poremsky {MVP}" wrote: are you using the contacts folder as the source for the merge? word has the ability to cache the contacts and the cache will not be updated. If you start a new merge from scratch using outlook's tools, mail merge menu, it should use all contacts. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "LoRi" wrote in message ... I am working with files that I merged without problems before upgrading to Office 2007, but now any new contacts that I have added to my Outlook address books are not showing up in the box for "select recipients." Did something get misconfigured during the upgrade? |
#4
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Are you certain that you configured your Outlook Address Book Service
correctly after you "upgraded" to Outlook 2007? You must do so for each new version of Outlook. How did you migrate your data to the new version? There's only one way to do it correctly and lots of ways to do it wrong. -- Russ Valentine [MVP-Outlook] "LoRi" wrote in message ... I am not using the default contacts folder, but another sub-folder that I have created. The document is from Publisher, not Word. "Diane Poremsky {MVP}" wrote: are you using the contacts folder as the source for the merge? word has the ability to cache the contacts and the cache will not be updated. If you start a new merge from scratch using outlook's tools, mail merge menu, it should use all contacts. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "LoRi" wrote in message ... I am working with files that I merged without problems before upgrading to Office 2007, but now any new contacts that I have added to my Outlook address books are not showing up in the box for "select recipients." Did something get misconfigured during the upgrade? |
#5
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Someone from our administration did it, and I don't think she knows a lot
about it. I exported everything to a csv file & she imported it back into the new software, but I don't know the steps she took. I'd be glad to start over if you will walk me through. "Russ Valentine [MVP-Outlook]" wrote: Are you certain that you configured your Outlook Address Book Service correctly after you "upgraded" to Outlook 2007? You must do so for each new version of Outlook. How did you migrate your data to the new version? There's only one way to do it correctly and lots of ways to do it wrong. -- Russ Valentine [MVP-Outlook] "LoRi" wrote in message ... I am not using the default contacts folder, but another sub-folder that I have created. The document is from Publisher, not Word. "Diane Poremsky {MVP}" wrote: are you using the contacts folder as the source for the merge? word has the ability to cache the contacts and the cache will not be updated. If you start a new merge from scratch using outlook's tools, mail merge menu, it should use all contacts. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "LoRi" wrote in message ... I am working with files that I merged without problems before upgrading to Office 2007, but now any new contacts that I have added to my Outlook address books are not showing up in the box for "select recipients." Did something get misconfigured during the upgrade? |
#6
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Oh, ouch. Exporting and importing are are guaranteed way to corrupt your
data, especially when done through a different file format. Instructions on how to do this properly are posted here daily. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] "LoRi" wrote in message ... Someone from our administration did it, and I don't think she knows a lot about it. I exported everything to a csv file & she imported it back into the new software, but I don't know the steps she took. I'd be glad to start over if you will walk me through. "Russ Valentine [MVP-Outlook]" wrote: Are you certain that you configured your Outlook Address Book Service correctly after you "upgraded" to Outlook 2007? You must do so for each new version of Outlook. How did you migrate your data to the new version? There's only one way to do it correctly and lots of ways to do it wrong. -- Russ Valentine [MVP-Outlook] "LoRi" wrote in message ... I am not using the default contacts folder, but another sub-folder that I have created. The document is from Publisher, not Word. "Diane Poremsky {MVP}" wrote: are you using the contacts folder as the source for the merge? word has the ability to cache the contacts and the cache will not be updated. If you start a new merge from scratch using outlook's tools, mail merge menu, it should use all contacts. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "LoRi" wrote in message ... I am working with files that I merged without problems before upgrading to Office 2007, but now any new contacts that I have added to my Outlook address books are not showing up in the box for "select recipients." Did something get misconfigured during the upgrade? |
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