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#1
June 27th 08, 03:43 AM
posted to microsoft.public.outlook.contacts
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Create new conatct from same company - Operation failed
Hi,
I am using Outlook 2007, XP Pro SP3. It appears the "Create new contact from same company" function has ceased working. I get the "Operation failed" pop up when trying to use this function. Have run the scanpst program on the database as well as the Office diagnostics tool. Neither show a problem. Have restarted and rebooted. Same problem. Did the XP Service pack 3 perhaps disable this function within Outlook? Thanks in advance! Geoff 
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#2
June 28th 08, 05:43 PM
posted to microsoft.public.outlook.contacts
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Create new conatct from same company - Operation failed
Have you tried clearing the forms cache? Tools-Options-Other-Advanced-Custom Forms-Manager forms-Clear Cache.
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, Geoff asked: | Hi, | | I am using Outlook 2007, XP Pro SP3. It appears the "Create new | contact from same company" function has ceased working. I get the | "Operation failed" pop up when trying to use this function. Have run | the scanpst program on the database as well as the Office diagnostics | tool. Neither show a problem. Have restarted and rebooted. Same | problem. Did the XP Service pack 3 perhaps disable this function | within Outlook? | | Thanks in advance! | | Geoff
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#3
June 30th 08, 09:01 PM
posted to microsoft.public.outlook.contacts
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Create new conatct from same company - Operation failed
Milly,
Thanks for your response. I cleared the cache and now the function always works on some contacts and I always get the error while attempting the function on other contacts. Too strange. Geoff "Milly Staples [MVP - Outlook]" wrote: Have you tried clearing the forms cache? Tools-Options-Other-Advanced-Custom Forms-Manager forms-Clear Cache. --Â Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, Geoff asked: | Hi, | | I am using Outlook 2007, XP Pro SP3. It appears the "Create new | contact from same company" function has ceased working. I get the | "Operation failed" pop up when trying to use this function. Have run | the scanpst program on the database as well as the Office diagnostics | tool. Neither show a problem. Have restarted and rebooted. Same | problem. Did the XP Service pack 3 perhaps disable this function | within Outlook? | | Thanks in advance! | | Geoff
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