A small group of our users user a third party application that
incorporates a plug in for Outlook. It works fine, except that it
requires specific addresses (stored in the contacts of a shared
mailbox, not their own personal mail accounts). How do I get the
contacts of a secondary mailbox to appear in the drop down list of the
address book within Outlook (if this is possible at all). I can only
think of 2 workarounds only: 1) Use a public folder - not ideal as we
would have to continually copy over contacts from the shared mailbox;
and 2) for the users to log in with the account of the shared mailbox
- would cause even more complications. Is there any way of
accomplishing this for a secondary mailbox?

Thanks,

QH

1) Share the folder/mailbox and have the users make a permanent connection
to it.
See http://www.howto-outlook.com/howto/permissions.htm

2) Have them enable the Outlook Address Book option on the contacts folder.
See http://www.howto-outlook.com/faq/con...ddressbook.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"QH" wrote in message
...
A small group of our users user a third party application that
incorporates a plug in for Outlook. It works fine, except that it
requires specific addresses (stored in the contacts of a shared
mailbox, not their own personal mail accounts). How do I get the
contacts of a secondary mailbox to appear in the drop down list of the
address book within Outlook (if this is possible at all). I can only
think of 2 workarounds only: 1) Use a public folder - not ideal as we
would have to continually copy over contacts from the shared mailbox;
and 2) for the users to log in with the account of the shared mailbox
- would cause even more complications. Is there any way of
accomplishing this for a secondary mailbox?

Thanks,

QH