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#1
January 9th 08, 07:02 PM
posted to microsoft.public.outlook.contacts
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Check for Duplicates contacts preference is checked getting duplic
I have an Outlook 2007 Pro install on XPSP2. The option to check for
duplicate contacts is checked, but duplicates are being created in a new folder when being copied in. Another user a couple of desks away has this option checked and does not have this issue (it flags for duplicates successfully). This machine is using the same release of Outlook as the working one. This Office install was removed and reloaded but the condition persists. A headscratcher. -- Steve Chandler Sr. Ssystems Engineer Premiere System Solutions Toronto, Ontario 
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#2
January 9th 08, 09:08 PM
posted to microsoft.public.outlook.contacts
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Check for Duplicates contacts preference is checked getting duplic
"...being copied in" would seem to be the operative phrase here. I wonder
what it means. -- Russ Valentine [MVP-Outlook] "Steve Chandler" wrote in message ... I have an Outlook 2007 Pro install on XPSP2. The option to check for duplicate contacts is checked, but duplicates are being created in a new folder when being copied in. Another user a couple of desks away has this option checked and does not have this issue (it flags for duplicates successfully). This machine is using the same release of Outlook as the working one. This Office install was removed and reloaded but the condition persists. A headscratcher. -- Steve Chandler Sr. Ssystems Engineer Premiere System Solutions Toronto, Ontario
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#3
January 9th 08, 09:35 PM
posted to microsoft.public.outlook.contacts
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Check for Duplicates contacts preference is checked getting du
Russ, when I create a new folder and copy one set of Contact information to
it, no issues. I then go to a second folder that has contacts added by others - in some cases, from business cards or otehr sources and the info is substantially the same. I highlight these contacts and copy them to the new folder that was created. On all other machines I see a prompt that there is a contact with this information ... woudl I like to replace or merge it or cancel. On this particular system, I do not get such a prompt - it simply creates a duplicate. In outlook's Options / Contact Options, the top check box says, if checked, it will check for duplicate contacts. It isn't doing that and I am trying to figure out why. -- Steve Chandler Sr. Ssystems Engineer Premiere System Solutions Toronto, Ontario "Russ Valentine [MVP-Outlook]" wrote: "...being copied in" would seem to be the operative phrase here. I wonder what it means. -- Russ Valentine [MVP-Outlook] "Steve Chandler" wrote in message ... I have an Outlook 2007 Pro install on XPSP2. The option to check for duplicate contacts is checked, but duplicates are being created in a new folder when being copied in. Another user a couple of desks away has this option checked and does not have this issue (it flags for duplicates successfully). This machine is using the same release of Outlook as the working one. This Office install was removed and reloaded but the condition persists. A headscratcher. -- Steve Chandler Sr. Ssystems Engineer Premiere System Solutions Toronto, Ontario
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#4
January 9th 08, 09:51 PM
posted to microsoft.public.outlook.contacts
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Check for Duplicates contacts preference is checked getting du
We'd still need more troubleshooting information at this end. You're the
best person to figure out what is different between "all other machines" and the one that doesn't work. Is this an Exchange Mailbox or a PST? Personally, I've never found Outlook's native duplicate checking ability to be robust or reliable, and I usually end up using one of the free duplicate checkers when I am done. -- Russ Valentine [MVP-Outlook] "Steve Chandler" wrote in message ... Russ, when I create a new folder and copy one set of Contact information to it, no issues. I then go to a second folder that has contacts added by others - in some cases, from business cards or otehr sources and the info is substantially the same. I highlight these contacts and copy them to the new folder that was created. On all other machines I see a prompt that there is a contact with this information ... woudl I like to replace or merge it or cancel. On this particular system, I do not get such a prompt - it simply creates a duplicate. In outlook's Options / Contact Options, the top check box says, if checked, it will check for duplicate contacts. It isn't doing that and I am trying to figure out why. -- Steve Chandler Sr. Ssystems Engineer Premiere System Solutions Toronto, Ontario "Russ Valentine [MVP-Outlook]" wrote: "...being copied in" would seem to be the operative phrase here. I wonder what it means. -- Russ Valentine [MVP-Outlook] "Steve Chandler" wrote in message ... I have an Outlook 2007 Pro install on XPSP2. The option to check for duplicate contacts is checked, but duplicates are being created in a new folder when being copied in. Another user a couple of desks away has this option checked and does not have this issue (it flags for duplicates successfully). This machine is using the same release of Outlook as the working one. This Office install was removed and reloaded but the condition persists. A headscratcher. -- Steve Chandler Sr. Ssystems Engineer Premiere System Solutions Toronto, Ontario
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