Recently had to completely reinstall Office (and therefore Outlook). Was
able to copy my old .pst file over and the contacts folders show up when
Contacts is selected on the left side of the main Inbox window. However, if
I create a new email message and do a Check Names it doesn't seem to see the
folders.

Any ideas?

Thanks

Tom

It means you did not yet configure the Outlook Address Book. Instructions
posted here every day and depend on your Outlook version which you did not
specify. Find a post that matches your version or read the KB.
--
Russ Valentine
[MVP-Outlook]
"tcarp" wrote in message
...
Recently had to completely reinstall Office (and therefore Outlook). Was
able to copy my old .pst file over and the contacts folders show up when
Contacts is selected on the left side of the main Inbox window. However,
if
I create a new email message and do a Check Names it doesn't seem to see
the
folders.

Any ideas?

Thanks

Tom

Instructions
posted here every day and depend on your Outlook version which you did not
specify. Find a post that matches your version or read the KB.
I'm sorry Russ. I just spent the last three weeks on user forums and the
net trying to figure out what went wrong with an MS XP Pro upgrade. There
stupid design wasn't able to recognize that IE7 had been installed and it
tried to install IE6. Trust me, the results are not pretty and have taken me
into ultimately into a clean install of the OS and a reinstall of all my
apps. Not a very productive outing.

But, in your world I will be the better for it since I learned so much about
something I had no interest in learning.

I just needed a link to the info and was way too frustrated to go through a
search which, given the cryptic subjects listed, can be more than I have the
patience for.

Thanks for taking such a high ground. I just need to be reminded how lazy I
can be sometimes. Take, take, take.... Just a low-roader.

Outlook 2003.

Tom

If you expect us to read your mind, then you have every right to be
disappointed. Learn how to use newsgroups. Post as if we can't see what
you're doing or know what you're thinking because we can't.
--
Russ Valentine
[MVP-Outlook]
"tcarp" wrote in message
...

Instructions
posted here every day and depend on your Outlook version which you did
not
specify. Find a post that matches your version or read the KB.
I'm sorry Russ. I just spent the last three weeks on user forums and the
net trying to figure out what went wrong with an MS XP Pro upgrade. There
stupid design wasn't able to recognize that IE7 had been installed and it
tried to install IE6. Trust me, the results are not pretty and have taken
me
into ultimately into a clean install of the OS and a reinstall of all my
apps. Not a very productive outing.

But, in your world I will be the better for it since I learned so much
about
something I had no interest in learning.

I just needed a link to the info and was way too frustrated to go through
a
search which, given the cryptic subjects listed, can be more than I have
the
patience for.

Thanks for taking such a high ground. I just need to be reminded how lazy
I
can be sometimes. Take, take, take.... Just a low-roader.

Outlook 2003.

Tom

If you expect us to read your mind, then you have every right to be
disappointed. Learn how to use newsgroups. Post as if we can't see what
you're doing or know what you're thinking because we can't.
--

Fair. But my upset is with those that don't understand that some of us come
here with simply the need to be told the solution. If you want to be
critical of any lack of pre-research then at least do a tutorial on how to do
just that. For those that are familiar with newsgroups, and KBs and forum
searches (that are pretty useless) recognize that there are a whole bunch of
us that come here when we're stumpted.

Teach, don't criticize is my only message.

You have a right to ask for more information.

So here's my question: After over three weeks of research and hastle I have
only a couple things to do to recover from a horrible experience with MS XP
Home to Pro upgrade. I've received no help from MS and all the advice has
been to start over from the absolute beginning. Forgive me if I don't have
enough patience after all the BS I've had to deal with.

My problem, quite simply, is that, after re-installing Office and copying
the .pst file in (see, I did do some learning), my contacts don't seem to be
recognized.

I'm using Office 2003.

Some of the people here and at other vendors forums are very good at just
joining it. Some, unfortunately see things differently

I just want my laptop back after this journey through the "dark place".

I'm sorry if I am tired of trying to figure all this out.

The other thing we would need to know is how you migrated your PST file to
your new installation. If done properly, all you would need to do is
configure the Outlook Address Book:
http://support.microsoft.com/default...Product=ol2002

--
Russ Valentine
[MVP-Outlook]
"tcarp" wrote in message
...


If you expect us to read your mind, then you have every right to be
disappointed. Learn how to use newsgroups. Post as if we can't see what
you're doing or know what you're thinking because we can't.
--

Fair. But my upset is with those that don't understand that some of us
come
here with simply the need to be told the solution. If you want to be
critical of any lack of pre-research then at least do a tutorial on how to
do
just that. For those that are familiar with newsgroups, and KBs and forum
searches (that are pretty useless) recognize that there are a whole bunch
of
us that come here when we're stumpted.

Teach, don't criticize is my only message.

You have a right to ask for more information.

So here's my question: After over three weeks of research and hastle I
have
only a couple things to do to recover from a horrible experience with MS
XP
Home to Pro upgrade. I've received no help from MS and all the advice has
been to start over from the absolute beginning. Forgive me if I don't
have
enough patience after all the BS I've had to deal with.

My problem, quite simply, is that, after re-installing Office and copying
the .pst file in (see, I did do some learning), my contacts don't seem to
be
recognized.

I'm using Office 2003.

Some of the people here and at other vendors forums are very good at just
joining it. Some, unfortunately see things differently

I just want my laptop back after this journey through the "dark place".

I'm sorry if I am tired of trying to figure all this out.

tcarp wrote:

Recently had to completely reinstall Office (and therefore Outlook).
Was able to copy my old .pst file over and the contacts folders show
up when Contacts is selected on the left side of the main Inbox
window. However, if I create a new email message and do a Check
Names it doesn't seem to see the folders.

Ten seconds at the MS Knowledgebase yields:
http://support.microsoft.com/kb/287563/en-us
--
Brian Tillman

This is value....

Thanks Brian