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| Tags: 2007, address, book, create, outlook |
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#1
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I have a new machine with Vista and Outlook 2007. I used the Easy Transfer
tool to copy Outlook settings and mail from Outlook 2003 on my old machine. Everything works OK apart from I can't set my contacts folder to act as an address book. If I click Properties on the contact folder and go to the Outlook Address Book tab, the option to "Show this folder as an email Address Book" is grayed out. If I go to Tools Account Settings Address Books I get a popup message "The specified Account was not found. It might have been deleted". If I try to create a new address book (Outlook) it tells me that one exists already but I don't see anything on the list. All of my contacts appear OK but I can't use them as an address book. Any ideas why not ??? |
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#2
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You should never use WET with Outlook data. It doesn't work and creates a
corrupt profile. The only supported method for migrating Outlook data to another installation is to open your data file in Outlook and set it as the default. Start over with a new profile and do that. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ... I have a new machine with Vista and Outlook 2007. I used the Easy Transfer tool to copy Outlook settings and mail from Outlook 2003 on my old machine. Everything works OK apart from I can't set my contacts folder to act as an address book. If I click Properties on the contact folder and go to the Outlook Address Book tab, the option to "Show this folder as an email Address Book" is grayed out. If I go to Tools Account Settings Address Books I get a popup message "The specified Account was not found. It might have been deleted". If I try to create a new address book (Outlook) it tells me that one exists already but I don't see anything on the list. All of my contacts appear OK but I can't use them as an address book. Any ideas why not ??? |
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#3
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Thanks Russ
I exported all my emails and my contacts to 2 separate pst files then deleted all the Mail profiles as you suggested. After creating a new Profile and importing my contacts and emails from the pst file, everything is back to normal. Thanks again - someone should tell the people at Redmond that their recommended migration workflow doesn't work. ===================================== "Russ Valentine [MVP-Outlook]" wrote: You should never use WET with Outlook data. It doesn't work and creates a corrupt profile. The only supported method for migrating Outlook data to another installation is to open your data file in Outlook and set it as the default. Start over with a new profile and do that. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ... I have a new machine with Vista and Outlook 2007. I used the Easy Transfer tool to copy Outlook settings and mail from Outlook 2003 on my old machine. Everything works OK apart from I can't set my contacts folder to act as an address book. If I click Properties on the contact folder and go to the Outlook Address Book tab, the option to "Show this folder as an email Address Book" is grayed out. If I go to Tools Account Settings Address Books I get a popup message "The specified Account was not found. It might have been deleted". If I try to create a new address book (Outlook) it tells me that one exists already but I don't see anything on the list. All of my contacts appear OK but I can't use them as an address book. Any ideas why not ??? |
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#4
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We have told them, countless times.
Next time, don't use export and import. You'll lose data that way. Simply open the PST file in another profile. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ... Thanks Russ I exported all my emails and my contacts to 2 separate pst files then deleted all the Mail profiles as you suggested. After creating a new Profile and importing my contacts and emails from the pst file, everything is back to normal. Thanks again - someone should tell the people at Redmond that their recommended migration workflow doesn't work. ===================================== "Russ Valentine [MVP-Outlook]" wrote: You should never use WET with Outlook data. It doesn't work and creates a corrupt profile. The only supported method for migrating Outlook data to another installation is to open your data file in Outlook and set it as the default. Start over with a new profile and do that. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ... I have a new machine with Vista and Outlook 2007. I used the Easy Transfer tool to copy Outlook settings and mail from Outlook 2003 on my old machine. Everything works OK apart from I can't set my contacts folder to act as an address book. If I click Properties on the contact folder and go to the Outlook Address Book tab, the option to "Show this folder as an email Address Book" is grayed out. If I go to Tools Account Settings Address Books I get a popup message "The specified Account was not found. It might have been deleted". If I try to create a new address book (Outlook) it tells me that one exists already but I don't see anything on the list. All of my contacts appear OK but I can't use them as an address book. Any ideas why not ??? |
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#5
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I have a similar problem. Only too late did I learn that I should not have used Windows File Transfer. I transfered Outlook settings from Windows XP Pro using Office 2003 to Vista Home Premium and Office 2007. I now have contacts but nothing in Address Book. So far I have done the following: In Outlook 2007 1. Right click on contacts, properties, outlook address book tab – show this folder as an e-mail address book is grayed out. 2. Filedata managementAddress book – Outlook Address Book only thing listed - remove is grayed out 3. Filedata managementAddress book Outlook Address Book – nothing is listed – message to go up and do step one listed above 4. Filedata managementAddress bookNewAdditional Address BooksOutlook Address Book – message that it already exists and cannot be specified twice None of these worked. Any suggestions for what to do next? 'Russ Valentine [MVP-Outlook Wrote: ;7324498']We have told them, countless times. Next time, don't use export and import. You'll lose data that way. Simply open the PST file in another profile. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ...[vbcol=seagreen] Thanks Russ I exported all my emails and my contacts to 2 separate pst files then deleted all the Mail profiles as you suggested. After creating a new Profile and importing my contacts and emails from the pst file, everything is back to normal. Thanks again - someone should tell the people at Redmond that their recommended migration workflow doesn't work. ===================================== "Russ Valentine [MVP-Outlook]" wrote: -- Cjackson |
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#6
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Only the same one we have posted here many times. Create a new profile from
scratch and migrate your data correctly. -- Russ Valentine [MVP-Outlook] "Cjackson" wrote in message ... I have a similar problem. Only too late did I learn that I should not have used Windows File Transfer. I transfered Outlook settings from Windows XP Pro using Office 2003 to Vista Home Premium and Office 2007. I now have contacts but nothing in Address Book. So far I have done the following: In Outlook 2007 1. Right click on contacts, properties, outlook address book tab - show this folder as an e-mail address book is grayed out. 2. Filedata managementAddress book - Outlook Address Book only thing listed - remove is grayed out 3. Filedata managementAddress book Outlook Address Book - nothing is listed - message to go up and do step one listed above 4. Filedata managementAddress bookNewAdditional Address BooksOutlook Address Book - message that it already exists and cannot be specified twice None of these worked. Any suggestions for what to do next? 'Russ Valentine [MVP-Outlook Wrote: ;7324498']We have told them, countless times. Next time, don't use export and import. You'll lose data that way. Simply open the PST file in another profile. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ...[vbcol=seagreen] Thanks Russ I exported all my emails and my contacts to 2 separate pst files then deleted all the Mail profiles as you suggested. After creating a new Profile and importing my contacts and emails from the pst file, everything is back to normal. Thanks again - someone should tell the people at Redmond that their recommended migration workflow doesn't work. ===================================== "Russ Valentine [MVP-Outlook]" wrote: -- Cjackson |
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