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Can't create Address book in Outlook 2007



 
 
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  #1  
Old February 26th 07, 06:59 AM posted to microsoft.public.outlook.contacts
bigchin
external usenet poster
 
Posts: 2
Default Can't create Address book in Outlook 2007

I have a new machine with Vista and Outlook 2007. I used the Easy Transfer
tool to copy Outlook settings and mail from Outlook 2003 on my old machine.
Everything works OK apart from I can't set my contacts folder to act as an
address book.

If I click Properties on the contact folder and go to the Outlook Address
Book tab, the option to "Show this folder as an email Address Book" is grayed
out.

If I go to Tools Account Settings Address Books I get a popup message
"The specified Account was not found. It might have been deleted". If I try
to create a new address book (Outlook) it tells me that one exists already
but I don't see anything on the list.

All of my contacts appear OK but I can't use them as an address book. Any
ideas why not ???
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  #2  
Old February 26th 07, 12:02 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Can't create Address book in Outlook 2007

You should never use WET with Outlook data. It doesn't work and creates a
corrupt profile. The only supported method for migrating Outlook data to
another installation is to open your data file in Outlook and set it as the
default.
Start over with a new profile and do that.
--
Russ Valentine
[MVP-Outlook]
"bigchin" wrote in message
...
I have a new machine with Vista and Outlook 2007. I used the Easy Transfer
tool to copy Outlook settings and mail from Outlook 2003 on my old
machine.
Everything works OK apart from I can't set my contacts folder to act as an
address book.

If I click Properties on the contact folder and go to the Outlook Address
Book tab, the option to "Show this folder as an email Address Book" is
grayed
out.

If I go to Tools Account Settings Address Books I get a popup message
"The specified Account was not found. It might have been deleted". If I
try
to create a new address book (Outlook) it tells me that one exists already
but I don't see anything on the list.

All of my contacts appear OK but I can't use them as an address book. Any
ideas why not ???



  #3  
Old February 27th 07, 03:12 AM posted to microsoft.public.outlook.contacts
bigchin
external usenet poster
 
Posts: 2
Default Can't create Address book in Outlook 2007

Thanks Russ

I exported all my emails and my contacts to 2 separate pst files then
deleted all the Mail profiles as you suggested.

After creating a new Profile and importing my contacts and emails from the
pst file, everything is back to normal.

Thanks again - someone should tell the people at Redmond that their
recommended migration workflow doesn't work.
=====================================
"Russ Valentine [MVP-Outlook]" wrote:

You should never use WET with Outlook data. It doesn't work and creates a
corrupt profile. The only supported method for migrating Outlook data to
another installation is to open your data file in Outlook and set it as the
default.
Start over with a new profile and do that.
--
Russ Valentine
[MVP-Outlook]
"bigchin" wrote in message
...
I have a new machine with Vista and Outlook 2007. I used the Easy Transfer
tool to copy Outlook settings and mail from Outlook 2003 on my old
machine.
Everything works OK apart from I can't set my contacts folder to act as an
address book.

If I click Properties on the contact folder and go to the Outlook Address
Book tab, the option to "Show this folder as an email Address Book" is
grayed
out.

If I go to Tools Account Settings Address Books I get a popup message
"The specified Account was not found. It might have been deleted". If I
try
to create a new address book (Outlook) it tells me that one exists already
but I don't see anything on the list.

All of my contacts appear OK but I can't use them as an address book. Any
ideas why not ???




  #4  
Old February 27th 07, 11:51 AM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Can't create Address book in Outlook 2007

We have told them, countless times.
Next time, don't use export and import. You'll lose data that way. Simply
open the PST file in another profile.
--
Russ Valentine
[MVP-Outlook]
"bigchin" wrote in message
...
Thanks Russ

I exported all my emails and my contacts to 2 separate pst files then
deleted all the Mail profiles as you suggested.

After creating a new Profile and importing my contacts and emails from the
pst file, everything is back to normal.

Thanks again - someone should tell the people at Redmond that their
recommended migration workflow doesn't work.
=====================================
"Russ Valentine [MVP-Outlook]" wrote:

You should never use WET with Outlook data. It doesn't work and creates a
corrupt profile. The only supported method for migrating Outlook data to
another installation is to open your data file in Outlook and set it as
the
default.
Start over with a new profile and do that.
--
Russ Valentine
[MVP-Outlook]
"bigchin" wrote in message
...
I have a new machine with Vista and Outlook 2007. I used the Easy
Transfer
tool to copy Outlook settings and mail from Outlook 2003 on my old
machine.
Everything works OK apart from I can't set my contacts folder to act as
an
address book.

If I click Properties on the contact folder and go to the Outlook
Address
Book tab, the option to "Show this folder as an email Address Book" is
grayed
out.

If I go to Tools Account Settings Address Books I get a popup
message
"The specified Account was not found. It might have been deleted". If
I
try
to create a new address book (Outlook) it tells me that one exists
already
but I don't see anything on the list.

All of my contacts appear OK but I can't use them as an address book.
Any
ideas why not ???






  #5  
Old March 9th 07, 08:13 PM posted to microsoft.public.outlook.contacts
Cjackson
external usenet poster
 
Posts: 1
Default Can't create Address book in Outlook 2007


I have a similar problem. Only too late did I learn that I should not
have used Windows File Transfer. I transfered Outlook settings from
Windows XP Pro using Office 2003 to Vista Home Premium and Office 2007.
I now have contacts but nothing in Address Book. So far I have done the
following:

In Outlook 2007
1. Right click on contacts, properties, outlook address book tab – show
this folder as an e-mail address book is grayed out.
2. Filedata managementAddress book – Outlook Address Book only thing
listed - remove is grayed out
3. Filedata managementAddress book Outlook Address Book – nothing is
listed – message to go up and do step one listed above
4. Filedata managementAddress bookNewAdditional Address
BooksOutlook Address Book – message that it already exists and cannot
be specified twice

None of these worked. Any suggestions for what to do next?

'Russ Valentine [MVP-Outlook Wrote:
;7324498']We have told them, countless times.
Next time, don't use export and import. You'll lose data that way.
Simply
open the PST file in another profile.
--
Russ Valentine
[MVP-Outlook]
"bigchin" wrote in message
...[vbcol=seagreen]
Thanks Russ

I exported all my emails and my contacts to 2 separate pst files

then
deleted all the Mail profiles as you suggested.

After creating a new Profile and importing my contacts and emails

from the
pst file, everything is back to normal.

Thanks again - someone should tell the people at Redmond that their
recommended migration workflow doesn't work.
=====================================
"Russ Valentine [MVP-Outlook]" wrote:



--
Cjackson
  #6  
Old March 10th 07, 01:56 AM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Can't create Address book in Outlook 2007

Only the same one we have posted here many times. Create a new profile from
scratch and migrate your data correctly.
--
Russ Valentine
[MVP-Outlook]
"Cjackson" wrote in message
...

I have a similar problem. Only too late did I learn that I should not
have used Windows File Transfer. I transfered Outlook settings from
Windows XP Pro using Office 2003 to Vista Home Premium and Office 2007.
I now have contacts but nothing in Address Book. So far I have done the
following:

In Outlook 2007
1. Right click on contacts, properties, outlook address book tab - show
this folder as an e-mail address book is grayed out.
2. Filedata managementAddress book - Outlook Address Book only thing
listed - remove is grayed out
3. Filedata managementAddress book Outlook Address Book - nothing is
listed - message to go up and do step one listed above
4. Filedata managementAddress bookNewAdditional Address
BooksOutlook Address Book - message that it already exists and cannot
be specified twice

None of these worked. Any suggestions for what to do next?

'Russ Valentine [MVP-Outlook Wrote:
;7324498']We have told them, countless times.
Next time, don't use export and import. You'll lose data that way.
Simply
open the PST file in another profile.
--
Russ Valentine
[MVP-Outlook]
"bigchin" wrote in message
...[vbcol=seagreen]
Thanks Russ

I exported all my emails and my contacts to 2 separate pst files

then
deleted all the Mail profiles as you suggested.

After creating a new Profile and importing my contacts and emails

from the
pst file, everything is back to normal.

Thanks again - someone should tell the people at Redmond that their
recommended migration workflow doesn't work.
=====================================
"Russ Valentine [MVP-Outlook]" wrote:



--
Cjackson



 




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