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#1
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Can't create Address book in Outlook 2007
I have a new machine with Vista and Outlook 2007. I used the Easy Transfer
tool to copy Outlook settings and mail from Outlook 2003 on my old machine. Everything works OK apart from I can't set my contacts folder to act as an address book. If I click Properties on the contact folder and go to the Outlook Address Book tab, the option to "Show this folder as an email Address Book" is grayed out. If I go to Tools Account Settings Address Books I get a popup message "The specified Account was not found. It might have been deleted". If I try to create a new address book (Outlook) it tells me that one exists already but I don't see anything on the list. All of my contacts appear OK but I can't use them as an address book. Any ideas why not ??? |
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#2
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Can't create Address book in Outlook 2007
You should never use WET with Outlook data. It doesn't work and creates a
corrupt profile. The only supported method for migrating Outlook data to another installation is to open your data file in Outlook and set it as the default. Start over with a new profile and do that. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ... I have a new machine with Vista and Outlook 2007. I used the Easy Transfer tool to copy Outlook settings and mail from Outlook 2003 on my old machine. Everything works OK apart from I can't set my contacts folder to act as an address book. If I click Properties on the contact folder and go to the Outlook Address Book tab, the option to "Show this folder as an email Address Book" is grayed out. If I go to Tools Account Settings Address Books I get a popup message "The specified Account was not found. It might have been deleted". If I try to create a new address book (Outlook) it tells me that one exists already but I don't see anything on the list. All of my contacts appear OK but I can't use them as an address book. Any ideas why not ??? |
#3
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Can't create Address book in Outlook 2007
Thanks Russ
I exported all my emails and my contacts to 2 separate pst files then deleted all the Mail profiles as you suggested. After creating a new Profile and importing my contacts and emails from the pst file, everything is back to normal. Thanks again - someone should tell the people at Redmond that their recommended migration workflow doesn't work. ===================================== "Russ Valentine [MVP-Outlook]" wrote: You should never use WET with Outlook data. It doesn't work and creates a corrupt profile. The only supported method for migrating Outlook data to another installation is to open your data file in Outlook and set it as the default. Start over with a new profile and do that. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ... I have a new machine with Vista and Outlook 2007. I used the Easy Transfer tool to copy Outlook settings and mail from Outlook 2003 on my old machine. Everything works OK apart from I can't set my contacts folder to act as an address book. If I click Properties on the contact folder and go to the Outlook Address Book tab, the option to "Show this folder as an email Address Book" is grayed out. If I go to Tools Account Settings Address Books I get a popup message "The specified Account was not found. It might have been deleted". If I try to create a new address book (Outlook) it tells me that one exists already but I don't see anything on the list. All of my contacts appear OK but I can't use them as an address book. Any ideas why not ??? |
#4
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Can't create Address book in Outlook 2007
We have told them, countless times.
Next time, don't use export and import. You'll lose data that way. Simply open the PST file in another profile. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ... Thanks Russ I exported all my emails and my contacts to 2 separate pst files then deleted all the Mail profiles as you suggested. After creating a new Profile and importing my contacts and emails from the pst file, everything is back to normal. Thanks again - someone should tell the people at Redmond that their recommended migration workflow doesn't work. ===================================== "Russ Valentine [MVP-Outlook]" wrote: You should never use WET with Outlook data. It doesn't work and creates a corrupt profile. The only supported method for migrating Outlook data to another installation is to open your data file in Outlook and set it as the default. Start over with a new profile and do that. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ... I have a new machine with Vista and Outlook 2007. I used the Easy Transfer tool to copy Outlook settings and mail from Outlook 2003 on my old machine. Everything works OK apart from I can't set my contacts folder to act as an address book. If I click Properties on the contact folder and go to the Outlook Address Book tab, the option to "Show this folder as an email Address Book" is grayed out. If I go to Tools Account Settings Address Books I get a popup message "The specified Account was not found. It might have been deleted". If I try to create a new address book (Outlook) it tells me that one exists already but I don't see anything on the list. All of my contacts appear OK but I can't use them as an address book. Any ideas why not ??? |
#5
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Can't create Address book in Outlook 2007
I have a similar problem. Only too late did I learn that I should not have used Windows File Transfer. I transfered Outlook settings from Windows XP Pro using Office 2003 to Vista Home Premium and Office 2007. I now have contacts but nothing in Address Book. So far I have done the following: In Outlook 2007 1. Right click on contacts, properties, outlook address book tab – show this folder as an e-mail address book is grayed out. 2. Filedata managementAddress book – Outlook Address Book only thing listed - remove is grayed out 3. Filedata managementAddress book Outlook Address Book – nothing is listed – message to go up and do step one listed above 4. Filedata managementAddress bookNewAdditional Address BooksOutlook Address Book – message that it already exists and cannot be specified twice None of these worked. Any suggestions for what to do next? 'Russ Valentine [MVP-Outlook Wrote: ;7324498']We have told them, countless times. Next time, don't use export and import. You'll lose data that way. Simply open the PST file in another profile. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ...[vbcol=seagreen] Thanks Russ I exported all my emails and my contacts to 2 separate pst files then deleted all the Mail profiles as you suggested. After creating a new Profile and importing my contacts and emails from the pst file, everything is back to normal. Thanks again - someone should tell the people at Redmond that their recommended migration workflow doesn't work. ===================================== "Russ Valentine [MVP-Outlook]" wrote: -- Cjackson |
#6
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Can't create Address book in Outlook 2007
Only the same one we have posted here many times. Create a new profile from
scratch and migrate your data correctly. -- Russ Valentine [MVP-Outlook] "Cjackson" wrote in message ... I have a similar problem. Only too late did I learn that I should not have used Windows File Transfer. I transfered Outlook settings from Windows XP Pro using Office 2003 to Vista Home Premium and Office 2007. I now have contacts but nothing in Address Book. So far I have done the following: In Outlook 2007 1. Right click on contacts, properties, outlook address book tab - show this folder as an e-mail address book is grayed out. 2. Filedata managementAddress book - Outlook Address Book only thing listed - remove is grayed out 3. Filedata managementAddress book Outlook Address Book - nothing is listed - message to go up and do step one listed above 4. Filedata managementAddress bookNewAdditional Address BooksOutlook Address Book - message that it already exists and cannot be specified twice None of these worked. Any suggestions for what to do next? 'Russ Valentine [MVP-Outlook Wrote: ;7324498']We have told them, countless times. Next time, don't use export and import. You'll lose data that way. Simply open the PST file in another profile. -- Russ Valentine [MVP-Outlook] "bigchin" wrote in message ...[vbcol=seagreen] Thanks Russ I exported all my emails and my contacts to 2 separate pst files then deleted all the Mail profiles as you suggested. After creating a new Profile and importing my contacts and emails from the pst file, everything is back to normal. Thanks again - someone should tell the people at Redmond that their recommended migration workflow doesn't work. ===================================== "Russ Valentine [MVP-Outlook]" wrote: -- Cjackson |
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