I've been looking around for solutions to several problems I'm having with
Outlook. It is an inflexible program, and unless you know how to code VBA,
want to spend hours and $$$ on reading online articles and have the patience
of Job, this program is NOT for you. And if you DO decide to spend some time
learning the program, get ready for a STEEP learning curve...WOW! Never have
I encountered such an unnecessarily complex program.

Unless you are comfortable entering all of your precious contact data into a
program you CANNOT change or rearrange later, do NOT use Outlook for contact
management.

Yet another example of Microsoft's monopoly ruining its software. And tech
support / answers to slightly advanced questions are simply non-existent
(unless you want to pay some ridiculous fee for questions that should be
answered because you are a registered user of the product).

Want a good contact management software? Use ACT 6.0: more versatile, more
powerful and INFINITELY easier to use. Extremely disappointed, Microsoft...