From home I am now using Outlook 2003 on an exchange server. All my contacts
came from OUtlook 2002. I also use an HP iPAQ HX 2795 with MObile 5.0 and
Active Synch 4.0. It will only synch with the Contacts on the Server. Thus,
I can now no longer import my contacts into my IPAQ. On the server, I have
been easily able to add Personal Contacts as an e-mail book inside the
Contacts list on the server. But, I can no longer also have this information
in my iPAQ without copying everything into the Contacts on the server.

HP says this is not their problem. Microsoft charges for any assistance. I
understand that the file is designated differently in 2002 from 2003.

Has anyone had this come up and found a solution?

Thanks very much

Gary wrote:

From home I am now using Outlook 2003 on an exchange server. All my
contacts came from OUtlook 2002. I also use an HP iPAQ HX 2795 with
MObile 5.0 and Active Synch 4.0. It will only synch with the
Contacts on the Server.

This is proper behaviour for ActiveSync. It will sync with whatever message
store is your delivery location.

Thus, I can now no longer import my contacts
into my IPAQ.

"No longer" implies that at one time you could. I take it to mean that
you've changed your delivery location in Outlook between then an now.

On the server, I have been easily able to add Personal
Contacts as an e-mail book inside the Contacts list on the server.
But, I can no longer also have this information in my iPAQ without
copying everything into the Contacts on the server.

That's where they should be when you're using Exchange for the delivery
location. You should be keeping your Contacts in whatever Contacts folder
resides in your delivery location data store.

HP says this is not their problem. Microsoft charges for any
assistance.

It's not HP's problem and MS does charge for assistance.

I understand that the file is designated differently in
2002 from 2003.

While Outlook 2002 and 2003 use different formats for the PST, that has
nothing to do with your problem.
--
Brian Tillman