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#1
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Good Morning,
I have a user who has created distribution lists from her contacts. She can send mail to these lists if she goes to Contacts and chooses Send Mail to List. However, if she creates a new message then types the name of the distribution list into the To field, the message will not send. Has anyone seen/fixed this before? We are using Outlook 2003 and Exchange 2003. Thanks |
#2
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In Tools | Address Book, Tools | Options make sure that the list that contains the DL is one of those that Outlook is set to use for name resolution.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Andy Zehr" wrote in message ... Good Morning, I have a user who has created distribution lists from her contacts. She can send mail to these lists if she goes to Contacts and chooses Send Mail to List. However, if she creates a new message then types the name of the distribution list into the To field, the message will not send. Has anyone seen/fixed this before? We are using Outlook 2003 and Exchange 2003. Thanks |
#3
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Thanks Sue!
The user actually had 3 contact lists showing up. I removed the older 2, and also removed them from the OAB. I then went to the Address Book options as you suggested, and re-inserted the contacts into that list. It seems to be working now. Thanks again! "Sue Mosher [MVP-Outlook]" wrote: In Tools | Address Book, Tools | Options make sure that the list that contains the DL is one of those that Outlook is set to use for name resolution. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Andy Zehr" wrote in message ... Good Morning, I have a user who has created distribution lists from her contacts. She can send mail to these lists if she goes to Contacts and chooses Send Mail to List. However, if she creates a new message then types the name of the distribution list into the To field, the message will not send. Has anyone seen/fixed this before? We are using Outlook 2003 and Exchange 2003. Thanks |
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