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  #1  
Old January 31st 10, 04:23 PM posted to microsoft.public.outlook.installation
Jan
external usenet poster
 
Posts: 53
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I just reinstalled my Outlook 2002 on Win7 machine with Norton Internet
security. I can't see attachments in my mail messages, but there's no
notification on the infobar that it's been blocked. It happens both with new
messages and with those in folders that I read on the previous install, so
I'm sure they're not blocked files.

Any ideas how to fix?
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  #2  
Old January 31st 10, 05:11 PM posted to microsoft.public.outlook.installation
Peter Foldes
external usenet poster
 
Posts: 881
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Jan

Norton strikes again. Uninstall Norton using their uninstall tool as per the link
below and then re-install it without the email integration (scanning) option. That
should solve your issue

Norton uninstall tool
http://service1.symantec.com/SUPPORT...05033108162039

Also read the following
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jan" wrote in message
news
I just reinstalled my Outlook 2002 on Win7 machine with Norton Internet
security. I can't see attachments in my mail messages, but there's no
notification on the infobar that it's been blocked. It happens both with new
messages and with those in folders that I read on the previous install, so
I'm sure they're not blocked files.

Any ideas how to fix?


  #3  
Old February 1st 10, 12:20 AM posted to microsoft.public.outlook.installation
Jan
external usenet poster
 
Posts: 53
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Apparently it's not Norton. Email integration didn't work, so I tried it with
Norton completely removed. Still the same problem.

"Peter Foldes" wrote:

Jan

Norton strikes again. Uninstall Norton using their uninstall tool as per the link
below and then re-install it without the email integration (scanning) option. That
should solve your issue

Norton uninstall tool
http://service1.symantec.com/SUPPORT...05033108162039

Also read the following
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jan" wrote in message
news
I just reinstalled my Outlook 2002 on Win7 machine with Norton Internet
security. I can't see attachments in my mail messages, but there's no
notification on the infobar that it's been blocked. It happens both with new
messages and with those in folders that I read on the previous install, so
I'm sure they're not blocked files.

Any ideas how to fix?


.

  #4  
Old February 1st 10, 04:52 AM posted to microsoft.public.outlook.installation
Peter Foldes
external usenet poster
 
Posts: 881
Default Attachments

Jan

Then you have some Security program that is blockingit. How did you remove Norton.
Did you use the Tool that I posted? If not then Norton is not removed.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jan" wrote in message
news
Apparently it's not Norton. Email integration didn't work, so I tried it with
Norton completely removed. Still the same problem.

"Peter Foldes" wrote:

Jan

Norton strikes again. Uninstall Norton using their uninstall tool as per the link
below and then re-install it without the email integration (scanning) option.
That
should solve your issue

Norton uninstall tool
http://service1.symantec.com/SUPPORT...05033108162039

Also read the following
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jan" wrote in message
news
I just reinstalled my Outlook 2002 on Win7 machine with Norton Internet
security. I can't see attachments in my mail messages, but there's no
notification on the infobar that it's been blocked. It happens both with new
messages and with those in folders that I read on the previous install, so
I'm sure they're not blocked files.

Any ideas how to fix?


.


  #5  
Old February 1st 10, 05:47 PM posted to microsoft.public.outlook.installation
Jan
external usenet poster
 
Posts: 53
Default Attachments

Yes, I used the tool on the Norton website. I then launched Outlook before
the tool reinstalled. Same attachments blocked. I called Norton, who said
since it occured without their software running, it wasn't their issue. I'm
down to just MSG attachments being blocked, but still without the warning
bar.

I've also tried removing the various add-in's. Again, no joy. I checked that
Outlook is indeed the tool designated to open MSG attachments. It is, and I
can open the attachment once it's on my desktop. Just not in Outlook.

"Peter Foldes" wrote:

Jan

Then you have some Security program that is blockingit. How did you remove Norton.
Did you use the Tool that I posted? If not then Norton is not removed.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jan" wrote in message
news
Apparently it's not Norton. Email integration didn't work, so I tried it with
Norton completely removed. Still the same problem.

"Peter Foldes" wrote:

Jan

Norton strikes again. Uninstall Norton using their uninstall tool as per the link
below and then re-install it without the email integration (scanning) option.
That
should solve your issue

Norton uninstall tool
http://service1.symantec.com/SUPPORT...05033108162039

Also read the following
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jan" wrote in message
news I just reinstalled my Outlook 2002 on Win7 machine with Norton Internet
security. I can't see attachments in my mail messages, but there's no
notification on the infobar that it's been blocked. It happens both with new
messages and with those in folders that I read on the previous install, so
I'm sure they're not blocked files.

Any ideas how to fix?

.


.

  #6  
Old February 1st 10, 05:59 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP-Outlook]
external usenet poster
 
Posts: 1,043
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"Jan" wrote in message
news
I just reinstalled my Outlook 2002 on Win7 machine


Outlook 2002 isn't compatible with Windows 7. You need at least Outlook 2003.
--
Brian Tillman [MVP-Outlook]

  #7  
Old February 1st 10, 09:41 PM posted to microsoft.public.outlook.installation
Jan
external usenet poster
 
Posts: 53
Default Attachments

Not compatable?? Strange, as the only thing not working is the suppression of
MSG files. Everything else seems fine.

"Brian Tillman [MVP-Outlook]" wrote:

"Jan" wrote in message
news
I just reinstalled my Outlook 2002 on Win7 machine


Outlook 2002 isn't compatible with Windows 7. You need at least Outlook 2003.
--
Brian Tillman [MVP-Outlook]

.

  #8  
Old February 1st 10, 09:52 PM posted to microsoft.public.outlook.installation
Kathleen Orland[_2_]
external usenet poster
 
Posts: 147
Default Attachments

The application is 10 years old and no longer supported. Microsoft doesn't
even release patches for it anymore. If it doesn't behave as expected on
Vista or newer, this is the reason why.

"Jan" wrote in message
...
Not compatable?? Strange, as the only thing not working is the suppression

of
MSG files. Everything else seems fine.

"Brian Tillman [MVP-Outlook]" wrote:

"Jan" wrote in message
news
I just reinstalled my Outlook 2002 on Win7 machine


Outlook 2002 isn't compatible with Windows 7. You need at least Outlook

2003.
--
Brian Tillman [MVP-Outlook]

.



 




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