I'm trying to run Office XP on a new cleanly-installed Windows 7 64 bit
system. I get the exact symptoms as described in KB article 969168
(http://support.microsoft.com/kb/969168), concerning the need for the missing
Microsoft Agent. So I requested and received the associated hotfix. When I
go to install the hotfix, the install fails with "not applicable to your
computer." Needless to say, the Office XP problem remains. What do I do
next?


Also, Outlook does not retain the email account passwords, even though the
"remember password" box is checked. Is this problem related to the first?

Thanks,
David