Hi All,

On a Dell XPS desktop running XP SP3 and MS office Enterprise 2007, MS
Outlook suddenly locks up. While in the process of writing the body of an
e-mail message (with 2 small Excel attachments), Outlook suddenly locks. I
am unable to type in the body of the e-mail, unable to close it, unable to
select either the message's tab or the Outlook tab from the bottom taskbar.
I cannot minimize any of the open windows. When I pull up Task manager, it
shows both the message and Outlook as "running" and there are no error
messages shown anywhere. Ending the process in the Task Manager releases
Outlook and allows it to start up normally, but retrieving the message from
"Drafts" and trying to edit again causes the freeze. Prior to today, MS
Outlook 2007 had been operating normally.

From all I have read here, a re-install is called for. Though I have the
key for MS Office Enterprise 2007 that is on this PC, I cannot locate the
original disks.

Is this locking/freezing a known issue, and if so is there a known fix? If
I need to re-install, is there a resource for downloading the software for
the reinstall using my oem key?
--
Joe E