I installed Microsoft Office Professional Edition 2003 on my laptop running
Vista Home Premium. All programs run fine except Outlook. When I open Outlook
to check mail, a Windows Installer message box pops up wiht the following
message. "Please wait while Windows configures Microsoft Office Pro Edition
2003...Gathering required info" This message appears before every incoming
email is downloaded. It also appears when open an email and when exiting
Outlook. I can receive and send email but not without the Installer appearing
every single time.

Do you cancel this dialog each time or do you let it finish?
You should let it finish.
If it still doesn't work afterwards, do a repair on Office via the Help menu
in Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Uriel" wrote in message
...
I installed Microsoft Office Professional Edition 2003 on my laptop
running
Vista Home Premium. All programs run fine except Outlook. When I open
Outlook
to check mail, a Windows Installer message box pops up wiht the following
message. "Please wait while Windows configures Microsoft Office Pro
Edition
2003...Gathering required info" This message appears before every incoming
email is downloaded. It also appears when open an email and when exiting
Outlook. I can receive and send email but not without the Installer
appearing
every single time.

Yes, I did let it finish but like I said it goes through the "install and
configure" message for every incoming email. Ran "Detect and repair" as
suggested but no luck there.
I opened up the Applications Event Viewer to see if there were any flags but
didn't see any. Here is the log, amybe it makes sense to you.
Source- Event ID-
Restart Manager 10000
Restart Manager 10001
Msi Installer 1035
Msi Installer 11728

This repeats for each incoming email, Thanks
"Roady [MVP]" wrote:

Do you cancel this dialog each time or do you let it finish?
You should let it finish.
If it still doesn't work afterwards, do a repair on Office via the Help menu
in Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Uriel" wrote in message
...
I installed Microsoft Office Professional Edition 2003 on my laptop
running
Vista Home Premium. All programs run fine except Outlook. When I open
Outlook
to check mail, a Windows Installer message box pops up wiht the following
message. "Please wait while Windows configures Microsoft Office Pro
Edition
2003...Gathering required info" This message appears before every incoming
email is downloaded. It also appears when open an email and when exiting
Outlook. I can receive and send email but not without the Installer
appearing
every single time.

Might try turning off UAC since the product could be trying to create
registry keys in protected areas. If the dialog stops after starting it one
time with UAC off, you can turn UAC back on.

"Uriel" wrote in message
...
Yes, I did let it finish but like I said it goes through the "install and
configure" message for every incoming email. Ran "Detect and repair" as
suggested but no luck there.
I opened up the Applications Event Viewer to see if there were any flags
but
didn't see any. Here is the log, amybe it makes sense to you.
Source- Event ID-
Restart Manager 10000
Restart Manager 10001
Msi Installer 1035
Msi Installer 11728

This repeats for each incoming email, Thanks
"Roady [MVP]" wrote:

Do you cancel this dialog each time or do you let it finish?
You should let it finish.
If it still doesn't work afterwards, do a repair on Office via the Help
menu
in Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Uriel" wrote in message
...
I installed Microsoft Office Professional Edition 2003 on my laptop
running
Vista Home Premium. All programs run fine except Outlook. When I open
Outlook
to check mail, a Windows Installer message box pops up wiht the
following
message. "Please wait while Windows configures Microsoft Office Pro
Edition
2003...Gathering required info" This message appears before every
incoming
email is downloaded. It also appears when open an email and when
exiting
Outlook. I can receive and send email but not without the Installer
appearing
every single time.

Turned UAC off, checked email and no dialog boxes;however, when I turned UAC
back on, they returned. Suggestions?
Thanks!

"neo [mvp outlook]" wrote:

Might try turning off UAC since the product could be trying to create
registry keys in protected areas. If the dialog stops after starting it one
time with UAC off, you can turn UAC back on.

"Uriel" wrote in message
...
Yes, I did let it finish but like I said it goes through the "install and
configure" message for every incoming email. Ran "Detect and repair" as
suggested but no luck there.
I opened up the Applications Event Viewer to see if there were any flags
but
didn't see any. Here is the log, amybe it makes sense to you.
Source- Event ID-
Restart Manager 10000
Restart Manager 10001
Msi Installer 1035
Msi Installer 11728

This repeats for each incoming email, Thanks
"Roady [MVP]" wrote:

Do you cancel this dialog each time or do you let it finish?
You should let it finish.
If it still doesn't work afterwards, do a repair on Office via the Help
menu
in Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Uriel" wrote in message
...
I installed Microsoft Office Professional Edition 2003 on my laptop
running
Vista Home Premium. All programs run fine except Outlook. When I open
Outlook
to check mail, a Windows Installer message box pops up wiht the
following
message. "Please wait while Windows configures Microsoft Office Pro
Edition
2003...Gathering required info" This message appears before every
incoming
email is downloaded. It also appears when open an email and when
exiting
Outlook. I can receive and send email but not without the Installer
appearing
every single time.

Well I'll be... try turning UAC off, do a detect and repair of Office (eg.
reinstall of itself), and then turn UAC back on.

Note: I'm assuming that all of this is being done under the Vista user
account that has problems and that said account has administrator rights.

"Uriel" wrote in message
...
Turned UAC off, checked email and no dialog boxes;however, when I turned
UAC
back on, they returned. Suggestions?
Thanks!

"neo [mvp outlook]" wrote:

Might try turning off UAC since the product could be trying to create
registry keys in protected areas. If the dialog stops after starting it
one
time with UAC off, you can turn UAC back on.

"Uriel" wrote in message
...
Yes, I did let it finish but like I said it goes through the "install
and
configure" message for every incoming email. Ran "Detect and repair" as
suggested but no luck there.
I opened up the Applications Event Viewer to see if there were any
flags
but
didn't see any. Here is the log, amybe it makes sense to you.
Source- Event ID-
Restart Manager 10000
Restart Manager 10001
Msi Installer 1035
Msi Installer 11728

This repeats for each incoming email, Thanks
"Roady [MVP]" wrote:

Do you cancel this dialog each time or do you let it finish?
You should let it finish.
If it still doesn't work afterwards, do a repair on Office via the
Help
menu
in Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Uriel" wrote in message
...
I installed Microsoft Office Professional Edition 2003 on my laptop
running
Vista Home Premium. All programs run fine except Outlook. When I
open
Outlook
to check mail, a Windows Installer message box pops up wiht the
following
message. "Please wait while Windows configures Microsoft Office Pro
Edition
2003...Gathering required info" This message appears before every
incoming
email is downloaded. It also appears when open an email and when
exiting
Outlook. I can receive and send email but not without the Installer
appearing
every single time.

Use this Tool from MS to fix this issue

http://support.microsoft.com/kb/290301


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Uriel" wrote in message
...
I installed Microsoft Office Professional Edition 2003 on my laptop running
Vista Home Premium. All programs run fine except Outlook. When I open Outlook
to check mail, a Windows Installer message box pops up wiht the following
message. "Please wait while Windows configures Microsoft Office Pro Edition
2003...Gathering required info" This message appears before every incoming
email is downloaded. It also appears when open an email and when exiting
Outlook. I can receive and send email but not without the Installer appearing
every single time.

Is it possible to uninstall just Outlook and not the entire Office suite and
reinstall Outlook? All other Office programs run fine.

"Peter Foldes" wrote:

Use this Tool from MS to fix this issue

http://support.microsoft.com/kb/290301


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Uriel" wrote in message
...
I installed Microsoft Office Professional Edition 2003 on my laptop running
Vista Home Premium. All programs run fine except Outlook. When I open Outlook
to check mail, a Windows Installer message box pops up wiht the following
message. "Please wait while Windows configures Microsoft Office Pro Edition
2003...Gathering required info" This message appears before every incoming
email is downloaded. It also appears when open an email and when exiting
Outlook. I can receive and send email but not without the Installer appearing
every single time.

"Uriel" wrote in message
...

Is it possible to uninstall just Outlook and not the entire Office suite
and
reinstall Outlook? All other Office programs run fine.

Yes. Use the Add/Remove option in the Office setup, click Outlook and
change it from "Run from my computer" to "Not available" and it will
uninstall.
--
Brian Tillman [MVP-Outlook]

Ran the Cleanup utility and still have the same issue.

"Peter Foldes" wrote:

Use this Tool from MS to fix this issue

http://support.microsoft.com/kb/290301


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Uriel" wrote in message
...
I installed Microsoft Office Professional Edition 2003 on my laptop running
Vista Home Premium. All programs run fine except Outlook. When I open Outlook
to check mail, a Windows Installer message box pops up wiht the following
message. "Please wait while Windows configures Microsoft Office Pro Edition
2003...Gathering required info" This message appears before every incoming
email is downloaded. It also appears when open an email and when exiting
Outlook. I can receive and send email but not without the Installer appearing
every single time.