Thank you both for your help -- I fixed it...

I searched and searched on the net for a replacement file, because the only
pst file I could create was a personal one, not an Outlook default pst file.

I found one mention on the net of going to the Outlook help file and
clicking on "Detect and Repair" so I did it -- and it created the default
outlook.pst file and it is working ok now.

So if someone else has this missing pst file problem tell them to go to the
help - detect and repair option to clear it up.

Thanks again,

Bob


"Bob" wrote:

This error message appears when I try to start Outlook - "Unable to open your
default e-mail servers. Could not open the item. Try again."

Outlook will not start. I have tried reinstalling Office XP several times,
but I have been uable to reslove the error.

Any one know how I can fix it?

Thanks.

The Personal Folders *is* a pst file

"Bob" wrote in message
...
Thank you both for your help -- I fixed it...

I searched and searched on the net for a replacement file, because the
only
pst file I could create was a personal one, not an Outlook default pst
file.

I found one mention on the net of going to the Outlook help file and
clicking on "Detect and Repair" so I did it -- and it created the default
outlook.pst file and it is working ok now.

So if someone else has this missing pst file problem tell them to go to
the
help - detect and repair option to clear it up.

Thanks again,

Bob


"Bob" wrote:

This error message appears when I try to start Outlook - "Unable to open
your
default e-mail servers. Could not open the item. Try again."

Outlook will not start. I have tried reinstalling Office XP several
times,
but I have been uable to reslove the error.

Any one know how I can fix it?

Thanks.

"Bob" wrote in message
...

After looking at the mail setting today there was only one Outlook.pst
file
and OutlookXP said this pst file was not compatiable. It was the only one
there. I tried to build a new personal data file, but it doesn't contain
the
Inbox and outbox files etc.

Of course not. That happens only if you set that PST to be the delivery
location. Then Outlook will populate it with all the default folders. A
fresh Outlook 2002 PST contains only the Deleted Items folder by default.

I did a complete reinstall of officeXP after deleteing the non-compatible
Outlook.pst file, but the reinstall did not create a new Outlook.pst
file --
now there is no Outlook.pst file.

And there won't be unless you create one. In Control Panel, double-click
the Mail applet. Click the Data Files button and then click Add to create a
PST. It sounds, though, that you did create a PST with Outlook 2002. Just
use the Data Files button, then Add to browse to that PST you said you
created when you "tried to build a new personal data file". Select it and
click OK. Now click the E-mail Accounts button in the Mail applet, select
"Add a new e-mail account", click Next and in the "Deliver new e-mail to the
following location" drop-down at the lower left, select the PST you added.
This will make it the delivery location and when Outlook starts it will
populate that PST with all the default folders.
--
Brian Tillman [MVP-Outlook]