Yesterday, I attempted to update a user's email program from Outlook Express
to Outlook 2000. His operating system is XP Pro, SP3. Once OL2000
installs, I open the program, begin the importing process, and it crashes.
It says that the error is in msvcrt.dll. There are several instances of
this file on the hard drive, including in some non-Microsoft folders.

What do I need to do? Re-register the file? Delete it altogether and let
OL2000 re-add it? I've done this numerous times in the same environment,
and had no issues.

The dll is an MS runtime library, which should have been updated by Win
updates.
Assuming outlook is configured, does the err occur if you export the OE mail
to outlook?

"Jeff" wrote in message
...
Yesterday, I attempted to update a user's email program from Outlook
Express
to Outlook 2000. His operating system is XP Pro, SP3. Once OL2000
installs, I open the program, begin the importing process, and it crashes.
It says that the error is in msvcrt.dll. There are several instances
of
this file on the hard drive, including in some non-Microsoft folders.

What do I need to do? Re-register the file? Delete it altogether and
let
OL2000 re-add it? I've done this numerous times in the same environment,
and had no issues.

OL2000 seemed to import the network settings properly, and then bombed out
when it began to import contacts, email, etc.

"DL" wrote:

The dll is an MS runtime library, which should have been updated by Win
updates.
Assuming outlook is configured, does the err occur if you export the OE mail
to outlook?

"Jeff" wrote in message
...
Yesterday, I attempted to update a user's email program from Outlook
Express
to Outlook 2000. His operating system is XP Pro, SP3. Once OL2000
installs, I open the program, begin the importing process, and it crashes.
It says that the error is in msvcrt.dll. There are several instances
of
this file on the hard drive, including in some non-Microsoft folders.

What do I need to do? Re-register the file? Delete it altogether and
let
OL2000 re-add it? I've done this numerous times in the same environment,
and had no issues.

In OE Export msgs to Outlook, what then?

"Jeff" wrote in message
...
OL2000 seemed to import the network settings properly, and then bombed out
when it began to import contacts, email, etc.

"DL" wrote:

The dll is an MS runtime library, which should have been updated by Win
updates.
Assuming outlook is configured, does the err occur if you export the OE
mail
to outlook?

"Jeff" wrote in message
...
Yesterday, I attempted to update a user's email program from Outlook
Express
to Outlook 2000. His operating system is XP Pro, SP3. Once OL2000
installs, I open the program, begin the importing process, and it
crashes.
It says that the error is in msvcrt.dll. There are several
instances
of
this file on the hard drive, including in some non-Microsoft folders.

What do I need to do? Re-register the file? Delete it altogether
and
let
OL2000 re-add it? I've done this numerous times in the same
environment,
and had no issues.