A few days ago, it was necessary to reinstall Win XP SP2 on a client
computer. Since then, they have not been able to find the Exchange server on
the Small Business Server 2003 computer.

When attempting to open Outlook 2003 on the client computer, I get several
messages. The first is:

The connection to the Microsoft Exchange Server is unavailable. Outlook must
be online or connected to complete this action.

I then get a Microsoft Exchange Server window to attach to the server. When
I click the Check Name button I get the following message:

The Name could not be resolved. The connection to the Microsoft Exchange
Server is unavailable. Outlook must be online or connect to complete this
action.

I press the OK button and receive the last message:

Cannot start Microsoft Office Outlook. Unable to open this Outlook window.
The set of folders could not be opened. The serve is not available Contact
your administrator if this condition persists.

Outlook then closes.

I checked the Microsoft Knowledge base and read Article ID 822503. I thought
I had hit the jackpot. I cant even find the Change Office User Settings
page.

I'd appreciate any help I can get.

Thanks,
Richard Richter

Post to an Exchange group.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Richard Richter asked:

| A few days ago, it was necessary to reinstall Win XP SP2 on a client
| computer. Since then, they have not been able to find the Exchange
| server on the Small Business Server 2003 computer.
|
| When attempting to open Outlook 2003 on the client computer, I get
| several messages. The first is:
|
| The connection to the Microsoft Exchange Server is unavailable.
| Outlook must be online or connected to complete this action.
|
| I then get a Microsoft Exchange Server window to attach to the
| server. When I click the Check Name button I get the following
| message:
|
| The Name could not be resolved. The connection to the Microsoft
| Exchange Server is unavailable. Outlook must be online or connect to
| complete this action.
|
| I press the OK button and receive the last message:
|
| Cannot start Microsoft Office Outlook. Unable to open this Outlook
| window. The set of folders could not be opened. The serve is not
| available Contact your administrator if this condition persists.
|
| Outlook then closes.
|
| I checked the Microsoft Knowledge base and read Article ID 822503. I
| thought I had hit the jackpot. I cant even find the Change Office
| User Settings page.
|
| I'd appreciate any help I can get.
|
| Thanks,
| Richard Richter