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#1
August 25th 08, 11:04 PM
posted to microsoft.public.outlook.installation
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Outlook hangs every time I start it
I have just upgraded to Office 07 from Office 03.
Whenever I start Outlook 07, it hangs (Not Responding) as soon as it has loaded up my previous collection of e-mails. I cannot get it to do anything except close it using the Task Manager. I have tried reinstalling Outlook 03 to re-open the PST file, but that refuses to start as well, claiming one of the DLL files is corrupted. Any suggestions? I have been trying to remove my old PST file - but I cannot find it anywhere! Stephen 
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#2
August 26th 08, 12:22 AM
posted to microsoft.public.outlook.installation
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Outlook hangs every time I start it
I would uninstall Office 2003 and reinstall Office 2007. Go ahead and apply
Office 2007 SP1. Once that is done, create a new mail profile rather than try using your old one. (Don't copy the existing mail profile because if something is fubar in the registry dealing with the mail profile it will be copied. Create new and then delete the old one.) "Stephen" wrote in message ... I have just upgraded to Office 07 from Office 03. Whenever I start Outlook 07, it hangs (Not Responding) as soon as it has loaded up my previous collection of e-mails. I cannot get it to do anything except close it using the Task Manager. I have tried reinstalling Outlook 03 to re-open the PST file, but that refuses to start as well, claiming one of the DLL files is corrupted. Any suggestions? I have been trying to remove my old PST file - but I cannot find it anywhere! Stephen
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#3
August 26th 08, 10:46 AM
posted to microsoft.public.outlook.installation
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Outlook hangs every time I start it
Thanks, I will try that
"neo [mvp outlook]" wrote: I would uninstall Office 2003 and reinstall Office 2007. Go ahead and apply Office 2007 SP1. Once that is done, create a new mail profile rather than try using your old one. (Don't copy the existing mail profile because if something is fubar in the registry dealing with the mail profile it will be copied. Create new and then delete the old one.) "Stephen" wrote in message ... I have just upgraded to Office 07 from Office 03. Whenever I start Outlook 07, it hangs (Not Responding) as soon as it has loaded up my previous collection of e-mails. I cannot get it to do anything except close it using the Task Manager. I have tried reinstalling Outlook 03 to re-open the PST file, but that refuses to start as well, claiming one of the DLL files is corrupted. Any suggestions? I have been trying to remove my old PST file - but I cannot find it anywhere! Stephen
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#4
August 26th 08, 12:11 PM
posted to microsoft.public.outlook.installation
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Outlook hangs every time I start it
Thanks again. That worked.
What I did was find every single *.pst file in the known universe, moved them all to a different folder, then re-installed Office. Outlook then started OK, finding no previous .pst files, so it created a new one. I then Imported all the data from my old pst file. Thanks again
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#5
August 26th 08, 02:57 PM
posted to microsoft.public.outlook.installation
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Outlook hangs every time I start it
"Stephen" wrote in message
... What I did was find every single *.pst file in the known universe, moved them all to a different folder, then re-installed Office. Outlook then started OK, finding no previous .pst files, so it created a new one. I then Imported all the data from my old pst file. If there is a next time, don'5t import from a PST. You lose data during an import. Simply open the old PST with FileOpenOutlook Data File. -- Brian Tillman [MVP-Outlook]
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