How do I get Outlook 2002 to show images in email that is sent and received?

We have an employee who has Outlook 2002 and when she receives an email with
a screen shot, a logo, or other image, the image just appears as a red box. I
know how to make the change in Outlook 2003, but we have some folks who have
not, or do not wish to upgrade. I've looked through options, and the tools
menu, but can't find a solution; any thoughts?

Thanks,
Jeff

There is no such option in Outlook 2002. When the pictures do not show up in
Outlook 2002 it means that there is a corruption either on the system or in
the message that has been sent.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"jfioravanti" wrote in message
...
How do I get Outlook 2002 to show images in email that is sent and
received?

We have an employee who has Outlook 2002 and when she receives an email
with
a screen shot, a logo, or other image, the image just appears as a red
box. I
know how to make the change in Outlook 2003, but we have some folks who
have
not, or do not wish to upgrade. I've looked through options, and the tools
menu, but can't find a solution; any thoughts?

Thanks,
Jeff

Thanks Robert!

"Roady [MVP]" wrote:

There is no such option in Outlook 2002. When the pictures do not show up in
Outlook 2002 it means that there is a corruption either on the system or in
the message that has been sent.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"jfioravanti" wrote in message
...
How do I get Outlook 2002 to show images in email that is sent and
received?

We have an employee who has Outlook 2002 and when she receives an email
with
a screen shot, a logo, or other image, the image just appears as a red
box. I
know how to make the change in Outlook 2003, but we have some folks who
have
not, or do not wish to upgrade. I've looked through options, and the tools
menu, but can't find a solution; any thoughts?

Thanks,
Jeff

Hi - I just came across this post ... and I don't know how to do it in 2003
(other than deleting the temp files periodically). Is there a way to have it
automatically purge/remove the older files so the users don't every see the
red X?

Thanks!
Michelle


"jfioravanti" wrote:

How do I get Outlook 2002 to show images in email that is sent and received?

We have an employee who has Outlook 2002 and when she receives an email with
a screen shot, a logo, or other image, the image just appears as a red box. I
know how to make the change in Outlook 2003, but we have some folks who have
not, or do not wish to upgrade. I've looked through options, and the tools
menu, but can't find a solution; any thoughts?

Thanks,
Jeff