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#1
June 17th 08, 07:59 PM
posted to microsoft.public.outlook.installation
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Default New Mail Messages Yellow -- Cannot change
We seem to be stuck.
We have Outlook 2007 - installed recently. Everything was working great -- until -- we don't know what happened, BUT when we compose a new mail message, the background is gridded and the font is yellow (on white so we cannot see it!). I have gone into Tools -- Options -- Mail Format -- Stationary & Fonts -- Font for new mail messages on both profiles and tried to force the font black (so black instead of automatic) and tried to reset the fonts by selecting +Body under fonts to no avail. We start a new email message and we have the grid and the yellow font. Replying and Forwarding messages font comes out black, however, it is not the font we tell it -- it's New Times Roman, instead of Arial that we selected -- tried resetting that +Body under font, but nothing changes. Please help! ~Diane 
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#2
June 17th 08, 09:44 PM
posted to microsoft.public.outlook.installation
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Default New Mail Messages Yellow -- Cannot change
Sounds like you have Theme applied. Set your Theme selection to (No Theme).
-- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "SunshineDi" wrote in message ... We seem to be stuck. We have Outlook 2007 - installed recently. Everything was working great -- until -- we don't know what happened, BUT when we compose a new mail message, the background is gridded and the font is yellow (on white so we cannot see it!). I have gone into Tools -- Options -- Mail Format -- Stationary & Fonts -- Font for new mail messages on both profiles and tried to force the font black (so black instead of automatic) and tried to reset the fonts by selecting +Body under fonts to no avail. We start a new email message and we have the grid and the yellow font. Replying and Forwarding messages font comes out black, however, it is not the font we tell it -- it's New Times Roman, instead of Arial that we selected -- tried resetting that +Body under font, but nothing changes. Please help! ~Diane
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#3
June 18th 08, 12:50 AM
posted to microsoft.public.outlook.installation
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Default New Mail Messages Yellow -- Cannot change
Ok -- I do not see anywhere (No Theme). I have looked in the help and it
only tells you how to delete a custom theme, but I don't have any custom themes. Where do I set my Theme selection to (No Theme)? Thanks, ~Di "Roady [MVP]" wrote: Sounds like you have Theme applied. Set your Theme selection to (No Theme). -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "SunshineDi" wrote in message ... We seem to be stuck. We have Outlook 2007 - installed recently. Everything was working great -- until -- we don't know what happened, BUT when we compose a new mail message, the background is gridded and the font is yellow (on white so we cannot see it!). I have gone into Tools -- Options -- Mail Format -- Stationary & Fonts -- Font for new mail messages on both profiles and tried to force the font black (so black instead of automatic) and tried to reset the fonts by selecting +Body under fonts to no avail. We start a new email message and we have the grid and the yellow font. Replying and Forwarding messages font comes out black, however, it is not the font we tell it -- it's New Times Roman, instead of Arial that we selected -- tried resetting that +Body under font, but nothing changes. Please help! ~Diane
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#4
June 18th 08, 12:52 AM
posted to microsoft.public.outlook.installation
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Default New Mail Messages Yellow -- Cannot change
I should also add, that I did go into Tools -- Options -- Mail Format --
Stationary & Fonts -- Theme and it says "Themes are not installed". ~Di "Roady [MVP]" wrote: Sounds like you have Theme applied. Set your Theme selection to (No Theme). -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "SunshineDi" wrote in message ... We seem to be stuck. We have Outlook 2007 - installed recently. Everything was working great -- until -- we don't know what happened, BUT when we compose a new mail message, the background is gridded and the font is yellow (on white so we cannot see it!). I have gone into Tools -- Options -- Mail Format -- Stationary & Fonts -- Font for new mail messages on both profiles and tried to force the font black (so black instead of automatic) and tried to reset the fonts by selecting +Body under fonts to no avail. We start a new email message and we have the grid and the yellow font. Replying and Forwarding messages font comes out black, however, it is not the font we tell it -- it's New Times Roman, instead of Arial that we selected -- tried resetting that +Body under font, but nothing changes. Please help! ~Diane
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#5
June 27th 08, 08:28 PM
posted to microsoft.public.outlook.installation
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Default New Mail Messages Yellow -- Cannot change
We have 2003 same issue however it is set to no theme. any other ideas
"SunshineDi" wrote: We seem to be stuck. We have Outlook 2007 - installed recently. Everything was working great -- until -- we don't know what happened, BUT when we compose a new mail message, the background is gridded and the font is yellow (on white so we cannot see it!). I have gone into Tools -- Options -- Mail Format -- Stationary & Fonts -- Font for new mail messages on both profiles and tried to force the font black (so black instead of automatic) and tried to reset the fonts by selecting +Body under fonts to no avail. We start a new email message and we have the grid and the yellow font. Replying and Forwarding messages font comes out black, however, it is not the font we tell it -- it's New Times Roman, instead of Arial that we selected -- tried resetting that +Body under font, but nothing changes. Please help! ~Diane
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#6
July 3rd 08, 01:31 PM
posted to microsoft.public.outlook.installation
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Default New Mail Messages Yellow -- Cannot change
HKCU\Software\Microsoft\Office\12.0\Common
has an entry call Theme = 3 Delete it and the colors are back to normal. THEN Under Common\Mailsetting\ deleted all of the themes and colors and fonts. "Roger" wrote: We have 2003 same issue however it is set to no theme. any other ideas "SunshineDi" wrote: We seem to be stuck. We have Outlook 2007 - installed recently. Everything was working great -- until -- we don't know what happened, BUT when we compose a new mail message, the background is gridded and the font is yellow (on white so we cannot see it!). I have gone into Tools -- Options -- Mail Format -- Stationary & Fonts -- Font for new mail messages on both profiles and tried to force the font black (so black instead of automatic) and tried to reset the fonts by selecting +Body under fonts to no avail. We start a new email message and we have the grid and the yellow font. Replying and Forwarding messages font comes out black, however, it is not the font we tell it -- it's New Times Roman, instead of Arial that we selected -- tried resetting that +Body under font, but nothing changes. Please help! ~Diane
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