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Outlook and VISTA can't connect, but other combinations do!



 
 
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  #1  
Old April 29th 08, 05:19 PM posted to microsoft.public.outlook.installation
Jim Walsh[_2_]
external usenet poster
 
Posts: 7
Default Outlook and VISTA can't connect, but other combinations do!

I have a dual boot configuration for my computer with WinXP SP2, and Vista
Business. I have Outlook 2007 installed on both.

I have e-mail accounts with COMCAST and the Exchange server at my employer.

1. With Outlook as the mail client on WinXP, and the COMCAST and Exchange
accounts set for POP3/SMTP, I have no problem connecting to the mail servers
and sending and receiving mail from both servers.

2. With Outlook as the mail client on VISTA and the same setup for the
COMCAST and Exchange accounts that I use in WinXP, the COMCAST account works
just fine, but the Exchange account does not. I get the following error:

Connection is interrupted. Error code: ox800CCC0F

If I click on the Test account settings button for the Exchange account, it
fails with the same error, but I can later find (in WinXP) that the test
message was successfully received through Exchange into my Inbox.

3. In VISTA, if I set up Windows Mail using the same settings that I do for
Outlook, it works fine with the Exchange account.

Thanks in advance for your help.

Jim


Ads
  #2  
Old April 29th 08, 08:49 PM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
external usenet poster
 
Posts: 958
Default Outlook and VISTA can't connect, but other combinations do!

Some POP servers get confused by Vista's autotuning feature. Try this:

1. Click on the Vista start orb and type cmd
2. The search results will display a program named cmd.exe
3. Right-click on the link and select "Run as administrator"
4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.
5. Test your POP account and see if you can download your mail now.
6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

I'm curious why you'd be using POP with Outlook against an Exchange Server.
At the very least, IMAP would keep everything on the server; from home, I
usually use a VPN tunnel and Outlook in native mode. When time permits, I
intend to setup Exchange for RPC over HTTP which should make everyone here
happy.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
I have a dual boot configuration for my computer with WinXP SP2, and Vista
Business. I have Outlook 2007 installed on both.

I have e-mail accounts with COMCAST and the Exchange server at my

employer.

1. With Outlook as the mail client on WinXP, and the COMCAST and Exchange
accounts set for POP3/SMTP, I have no problem connecting to the mail

servers
and sending and receiving mail from both servers.

2. With Outlook as the mail client on VISTA and the same setup for the
COMCAST and Exchange accounts that I use in WinXP, the COMCAST account

works
just fine, but the Exchange account does not. I get the following error:

Connection is interrupted. Error code: ox800CCC0F

If I click on the Test account settings button for the Exchange account,

it
fails with the same error, but I can later find (in WinXP) that the test
message was successfully received through Exchange into my Inbox.

3. In VISTA, if I set up Windows Mail using the same settings that I do

for
Outlook, it works fine with the Exchange account.

Thanks in advance for your help.

Jim




  #3  
Old April 30th 08, 01:00 AM posted to microsoft.public.outlook.installation
Jim Walsh[_2_]
external usenet poster
 
Posts: 7
Default Outlook and VISTA can't connect, but other combinations do!

Hal,

Thanks for your suggestion.

I followed your directions: right click on cmd.exe...Run as Administrator.

When I entered the netsh message, I got a messge saying "Set global comand
failed on IPv4. The requested operation required elevation."

How do I get around this?

Jim


"Hal Hostetler [MVP P/I]" wrote:

Some POP servers get confused by Vista's autotuning feature. Try this:

1. Click on the Vista start orb and type cmd
2. The search results will display a program named cmd.exe
3. Right-click on the link and select "Run as administrator"
4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.
5. Test your POP account and see if you can download your mail now.
6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

I'm curious why you'd be using POP with Outlook against an Exchange Server.
At the very least, IMAP would keep everything on the server; from home, I
usually use a VPN tunnel and Outlook in native mode. When time permits, I
intend to setup Exchange for RPC over HTTP which should make everyone here
happy.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
I have a dual boot configuration for my computer with WinXP SP2, and Vista
Business. I have Outlook 2007 installed on both.

I have e-mail accounts with COMCAST and the Exchange server at my

employer.

1. With Outlook as the mail client on WinXP, and the COMCAST and Exchange
accounts set for POP3/SMTP, I have no problem connecting to the mail

servers
and sending and receiving mail from both servers.

2. With Outlook as the mail client on VISTA and the same setup for the
COMCAST and Exchange accounts that I use in WinXP, the COMCAST account

works
just fine, but the Exchange account does not. I get the following error:

Connection is interrupted. Error code: ox800CCC0F

If I click on the Test account settings button for the Exchange account,

it
fails with the same error, but I can later find (in WinXP) that the test
message was successfully received through Exchange into my Inbox.

3. In VISTA, if I set up Windows Mail using the same settings that I do

for
Outlook, it works fine with the Exchange account.

Thanks in advance for your help.

Jim





  #4  
Old April 30th 08, 01:06 AM posted to microsoft.public.outlook.installation
Jim Walsh[_2_]
external usenet poster
 
Posts: 7
Default Outlook and VISTA can't connect, but other combinations do!

Hal,

I tried again, this time selecting the admin account. I didn't notice it the
first time.

In any case, now when I run the netsh command you suggested, I now get OK.

However, when i try to Send and receive using Outlook to the Exchange
Server, I get the same error as befo

Task reported error (0x800CCC0F): 'The connection to the server was
interrupted. If this problem continues, contact your server administrator or
Internet Service Provider'.


"Hal Hostetler [MVP P/I]" wrote:

Some POP servers get confused by Vista's autotuning feature. Try this:

1. Click on the Vista start orb and type cmd
2. The search results will display a program named cmd.exe
3. Right-click on the link and select "Run as administrator"
4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.
5. Test your POP account and see if you can download your mail now.
6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

I'm curious why you'd be using POP with Outlook against an Exchange Server.
At the very least, IMAP would keep everything on the server; from home, I
usually use a VPN tunnel and Outlook in native mode. When time permits, I
intend to setup Exchange for RPC over HTTP which should make everyone here
happy.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
I have a dual boot configuration for my computer with WinXP SP2, and Vista
Business. I have Outlook 2007 installed on both.

I have e-mail accounts with COMCAST and the Exchange server at my

employer.

1. With Outlook as the mail client on WinXP, and the COMCAST and Exchange
accounts set for POP3/SMTP, I have no problem connecting to the mail

servers
and sending and receiving mail from both servers.

2. With Outlook as the mail client on VISTA and the same setup for the
COMCAST and Exchange accounts that I use in WinXP, the COMCAST account

works
just fine, but the Exchange account does not. I get the following error:

Connection is interrupted. Error code: ox800CCC0F

If I click on the Test account settings button for the Exchange account,

it
fails with the same error, but I can later find (in WinXP) that the test
message was successfully received through Exchange into my Inbox.

3. In VISTA, if I set up Windows Mail using the same settings that I do

for
Outlook, it works fine with the Exchange account.

Thanks in advance for your help.

Jim





  #5  
Old April 30th 08, 01:32 AM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
external usenet poster
 
Posts: 958
Default Outlook and VISTA can't connect, but other combinations do!

OK, is there an AntiVirus application setup to scan email anywhere in this
picture?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
Hal,

I tried again, this time selecting the admin account. I didn't notice it

the
first time.

In any case, now when I run the netsh command you suggested, I now get OK.

However, when i try to Send and receive using Outlook to the Exchange
Server, I get the same error as befo

Task reported error (0x800CCC0F): 'The connection to the server was
interrupted. If this problem continues, contact your server administrator

or
Internet Service Provider'.


"Hal Hostetler [MVP P/I]" wrote:

Some POP servers get confused by Vista's autotuning feature. Try this:

1. Click on the Vista start orb and type cmd
2. The search results will display a program named cmd.exe
3. Right-click on the link and select "Run as administrator"
4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.
5. Test your POP account and see if you can download your mail now.
6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

I'm curious why you'd be using POP with Outlook against an Exchange

Server.
At the very least, IMAP would keep everything on the server; from home,

I
usually use a VPN tunnel and Outlook in native mode. When time permits,

I
intend to setup Exchange for RPC over HTTP which should make everyone

here
happy.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
I have a dual boot configuration for my computer with WinXP SP2, and

Vista
Business. I have Outlook 2007 installed on both.

I have e-mail accounts with COMCAST and the Exchange server at my

employer.

1. With Outlook as the mail client on WinXP, and the COMCAST and

Exchange
accounts set for POP3/SMTP, I have no problem connecting to the mail

servers
and sending and receiving mail from both servers.

2. With Outlook as the mail client on VISTA and the same setup for the
COMCAST and Exchange accounts that I use in WinXP, the COMCAST account

works
just fine, but the Exchange account does not. I get the following

error:

Connection is interrupted. Error code: ox800CCC0F

If I click on the Test account settings button for the Exchange

account,
it
fails with the same error, but I can later find (in WinXP) that the

test
message was successfully received through Exchange into my Inbox.

3. In VISTA, if I set up Windows Mail using the same settings that I

do
for
Outlook, it works fine with the Exchange account.

Thanks in advance for your help.

Jim







  #6  
Old April 30th 08, 02:59 AM posted to microsoft.public.outlook.installation
Jim Walsh[_2_]
external usenet poster
 
Posts: 7
Default Outlook and VISTA can't connect, but other combinations do!

I'm running Symantec AntiVirus.

Auto-Protect is enabled, but I don't see anything in the Symantec AntiVirus
control panel that says anything about scanning mail.

Also, remember, this same configuration works fine in WinXP. And Windows
Mail works fine in VISTA with this server.

Jim


"Hal Hostetler [MVP P/I]" wrote:

OK, is there an AntiVirus application setup to scan email anywhere in this
picture?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
Hal,

I tried again, this time selecting the admin account. I didn't notice it

the
first time.

In any case, now when I run the netsh command you suggested, I now get OK.

However, when i try to Send and receive using Outlook to the Exchange
Server, I get the same error as befo

Task reported error (0x800CCC0F): 'The connection to the server was
interrupted. If this problem continues, contact your server administrator

or
Internet Service Provider'.


"Hal Hostetler [MVP P/I]" wrote:

Some POP servers get confused by Vista's autotuning feature. Try this:

1. Click on the Vista start orb and type cmd
2. The search results will display a program named cmd.exe
3. Right-click on the link and select "Run as administrator"
4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.
5. Test your POP account and see if you can download your mail now.
6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

I'm curious why you'd be using POP with Outlook against an Exchange

Server.
At the very least, IMAP would keep everything on the server; from home,

I
usually use a VPN tunnel and Outlook in native mode. When time permits,

I
intend to setup Exchange for RPC over HTTP which should make everyone

here
happy.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
I have a dual boot configuration for my computer with WinXP SP2, and

Vista
Business. I have Outlook 2007 installed on both.

I have e-mail accounts with COMCAST and the Exchange server at my
employer.

1. With Outlook as the mail client on WinXP, and the COMCAST and

Exchange
accounts set for POP3/SMTP, I have no problem connecting to the mail
servers
and sending and receiving mail from both servers.

2. With Outlook as the mail client on VISTA and the same setup for the
COMCAST and Exchange accounts that I use in WinXP, the COMCAST account
works
just fine, but the Exchange account does not. I get the following

error:

Connection is interrupted. Error code: ox800CCC0F

If I click on the Test account settings button for the Exchange

account,
it
fails with the same error, but I can later find (in WinXP) that the

test
message was successfully received through Exchange into my Inbox.

3. In VISTA, if I set up Windows Mail using the same settings that I

do
for
Outlook, it works fine with the Exchange account.

Thanks in advance for your help.

Jim








  #7  
Old April 30th 08, 05:48 PM posted to microsoft.public.outlook.installation
Jim Walsh[_2_]
external usenet poster
 
Posts: 7
Default Outlook and VISTA can't connect, but other combinations do!

Hal,

I have now completely uninstalled Symantec AntiVirus, and disabled the
Windows firewall. And, I still get the same errors as I first reported with
Outlook 2007 and Vista.

I note that although I have set the timeout to over 4 minutes, the failure
to connect to the server seems to occur immediately.

I have spoken to the administrator of the Exchange Server. He says that he
doesn't see any problems at his end.

This is very frustrating. Am I the only person with this problem??

Thanks for your help.
Jim


"Hal Hostetler [MVP P/I]" wrote:

OK, is there an AntiVirus application setup to scan email anywhere in this
picture?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
Hal,

I tried again, this time selecting the admin account. I didn't notice it

the
first time.

In any case, now when I run the netsh command you suggested, I now get OK.

However, when i try to Send and receive using Outlook to the Exchange
Server, I get the same error as befo

Task reported error (0x800CCC0F): 'The connection to the server was
interrupted. If this problem continues, contact your server administrator

or
Internet Service Provider'.


"Hal Hostetler [MVP P/I]" wrote:

Some POP servers get confused by Vista's autotuning feature. Try this:

1. Click on the Vista start orb and type cmd
2. The search results will display a program named cmd.exe
3. Right-click on the link and select "Run as administrator"
4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.
5. Test your POP account and see if you can download your mail now.
6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

I'm curious why you'd be using POP with Outlook against an Exchange

Server.
At the very least, IMAP would keep everything on the server; from home,

I
usually use a VPN tunnel and Outlook in native mode. When time permits,

I
intend to setup Exchange for RPC over HTTP which should make everyone

here
happy.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
I have a dual boot configuration for my computer with WinXP SP2, and

Vista
Business. I have Outlook 2007 installed on both.

I have e-mail accounts with COMCAST and the Exchange server at my
employer.

1. With Outlook as the mail client on WinXP, and the COMCAST and

Exchange
accounts set for POP3/SMTP, I have no problem connecting to the mail
servers
and sending and receiving mail from both servers.

2. With Outlook as the mail client on VISTA and the same setup for the
COMCAST and Exchange accounts that I use in WinXP, the COMCAST account
works
just fine, but the Exchange account does not. I get the following

error:

Connection is interrupted. Error code: ox800CCC0F

If I click on the Test account settings button for the Exchange

account,
it
fails with the same error, but I can later find (in WinXP) that the

test
message was successfully received through Exchange into my Inbox.

3. In VISTA, if I set up Windows Mail using the same settings that I

do
for
Outlook, it works fine with the Exchange account.

Thanks in advance for your help.

Jim








  #8  
Old April 30th 08, 08:58 PM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
external usenet poster
 
Posts: 958
Default Outlook and VISTA can't connect, but other combinations do!

I dare say the uninstaller told you that Symantec was removed, but their
uninstallers are known to tell lies. You need to use this utility to be
absolutely su

http://service1.symantec.com/SUPPORT...05033108162039
Download and run the Norton Removal Tool

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
Hal,

I have now completely uninstalled Symantec AntiVirus, and disabled the
Windows firewall. And, I still get the same errors as I first reported

with
Outlook 2007 and Vista.

I note that although I have set the timeout to over 4 minutes, the failure
to connect to the server seems to occur immediately.

I have spoken to the administrator of the Exchange Server. He says that he
doesn't see any problems at his end.

This is very frustrating. Am I the only person with this problem??

Thanks for your help.
Jim


"Hal Hostetler [MVP P/I]" wrote:

OK, is there an AntiVirus application setup to scan email anywhere in

this
picture?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
Hal,

I tried again, this time selecting the admin account. I didn't notice

it
the
first time.

In any case, now when I run the netsh command you suggested, I now get

OK.

However, when i try to Send and receive using Outlook to the Exchange
Server, I get the same error as befo

Task reported error (0x800CCC0F): 'The connection to the server was
interrupted. If this problem continues, contact your server

administrator
or
Internet Service Provider'.


"Hal Hostetler [MVP P/I]" wrote:

Some POP servers get confused by Vista's autotuning feature. Try

this:

1. Click on the Vista start orb and type cmd
2. The search results will display a program named cmd.exe
3. Right-click on the link and select "Run as administrator"
4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.
5. Test your POP account and see if you can download your mail now.
6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

I'm curious why you'd be using POP with Outlook against an Exchange

Server.
At the very least, IMAP would keep everything on the server; from

home,
I
usually use a VPN tunnel and Outlook in native mode. When time

permits,
I
intend to setup Exchange for RPC over HTTP which should make

everyone
here
happy.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
I have a dual boot configuration for my computer with WinXP SP2,

and
Vista
Business. I have Outlook 2007 installed on both.

I have e-mail accounts with COMCAST and the Exchange server at my
employer.

1. With Outlook as the mail client on WinXP, and the COMCAST and

Exchange
accounts set for POP3/SMTP, I have no problem connecting to the

mail
servers
and sending and receiving mail from both servers.

2. With Outlook as the mail client on VISTA and the same setup for

the
COMCAST and Exchange accounts that I use in WinXP, the COMCAST

account
works
just fine, but the Exchange account does not. I get the following

error:

Connection is interrupted. Error code: ox800CCC0F

If I click on the Test account settings button for the Exchange

account,
it
fails with the same error, but I can later find (in WinXP) that

the
test
message was successfully received through Exchange into my Inbox.

3. In VISTA, if I set up Windows Mail using the same settings that

I
do
for
Outlook, it works fine with the Exchange account.

Thanks in advance for your help.

Jim










  #9  
Old April 30th 08, 09:41 PM posted to microsoft.public.outlook.installation
Jim Walsh[_2_]
external usenet poster
 
Posts: 7
Default Outlook and VISTA can't connect, but other combinations do!

Hal,

Thanks for staying with me on this problem. So far, no one else has joined
the discussion.

I'm a bit ahead of you: I'm aware that completely uninstalling NAV is a
problem, so I had already gone to the Symantec site and downloaded and ran
the Norton Removal Tool. And, of course rebooted the system.

That still left me wih my problem.

Jim

"Hal Hostetler [MVP P/I]" wrote:

I dare say the uninstaller told you that Symantec was removed, but their
uninstallers are known to tell lies. You need to use this utility to be
absolutely su

http://service1.symantec.com/SUPPORT...05033108162039
Download and run the Norton Removal Tool

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
Hal,

I have now completely uninstalled Symantec AntiVirus, and disabled the
Windows firewall. And, I still get the same errors as I first reported

with
Outlook 2007 and Vista.

I note that although I have set the timeout to over 4 minutes, the failure
to connect to the server seems to occur immediately.

I have spoken to the administrator of the Exchange Server. He says that he
doesn't see any problems at his end.

This is very frustrating. Am I the only person with this problem??

Thanks for your help.
Jim


"Hal Hostetler [MVP P/I]" wrote:

OK, is there an AntiVirus application setup to scan email anywhere in

this
picture?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
Hal,

I tried again, this time selecting the admin account. I didn't notice

it
the
first time.

In any case, now when I run the netsh command you suggested, I now get

OK.

However, when i try to Send and receive using Outlook to the Exchange
Server, I get the same error as befo

Task reported error (0x800CCC0F): 'The connection to the server was
interrupted. If this problem continues, contact your server

administrator
or
Internet Service Provider'.


"Hal Hostetler [MVP P/I]" wrote:

Some POP servers get confused by Vista's autotuning feature. Try

this:

1. Click on the Vista start orb and type cmd
2. The search results will display a program named cmd.exe
3. Right-click on the link and select "Run as administrator"
4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.
5. Test your POP account and see if you can download your mail now.
6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

I'm curious why you'd be using POP with Outlook against an Exchange
Server.
At the very least, IMAP would keep everything on the server; from

home,
I
usually use a VPN tunnel and Outlook in native mode. When time

permits,
I
intend to setup Exchange for RPC over HTTP which should make

everyone
here
happy.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jim Walsh" wrote in message
...
I have a dual boot configuration for my computer with WinXP SP2,

and
Vista
Business. I have Outlook 2007 installed on both.

I have e-mail accounts with COMCAST and the Exchange server at my
employer.

1. With Outlook as the mail client on WinXP, and the COMCAST and
Exchange
accounts set for POP3/SMTP, I have no problem connecting to the

mail
servers
and sending and receiving mail from both servers.

2. With Outlook as the mail client on VISTA and the same setup for

the
COMCAST and Exchange accounts that I use in WinXP, the COMCAST

account
works
just fine, but the Exchange account does not. I get the following
error:

Connection is interrupted. Error code: ox800CCC0F

If I click on the Test account settings button for the Exchange
account,
it
fails with the same error, but I can later find (in WinXP) that

the
test
message was successfully received through Exchange into my Inbox.

3. In VISTA, if I set up Windows Mail using the same settings that

I
do
for
Outlook, it works fine with the Exchange account.

Thanks in advance for your help.

Jim











  #10  
Old May 1st 08, 03:49 PM posted to microsoft.public.outlook.installation
Jim Walsh[_2_]
external usenet poster
 
Posts: 7
Default Outlook and VISTA can't connect, but other combinations do!

I want to thank Hal for several suggestions that he made to get me past this
problem, but none of them did. I am still having the same problem.

I check Microsoft's KB for this error number, and followed all of those
suggestions, including uninstalling Symantec AntiVirus, but at the end, I
still have this problem.

I have the administrator of the Exchange Server looking at the problem from
his end, and he has agreed to see if he can reproduce the problem as well.

I am open to any other advice. I really want to get past this.

Thanks,
Jim


"Jim Walsh" wrote:

I have a dual boot configuration for my computer with WinXP SP2, and Vista
Business. I have Outlook 2007 installed on both.

I have e-mail accounts with COMCAST and the Exchange server at my employer.

1. With Outlook as the mail client on WinXP, and the COMCAST and Exchange
accounts set for POP3/SMTP, I have no problem connecting to the mail servers
and sending and receiving mail from both servers.

2. With Outlook as the mail client on VISTA and the same setup for the
COMCAST and Exchange accounts that I use in WinXP, the COMCAST account works
just fine, but the Exchange account does not. I get the following error:

Connection is interrupted. Error code: ox800CCC0F

If I click on the Test account settings button for the Exchange account, it
fails with the same error, but I can later find (in WinXP) that the test
message was successfully received through Exchange into my Inbox.

3. In VISTA, if I set up Windows Mail using the same settings that I do for
Outlook, it works fine with the Exchange account.

Thanks in advance for your help.

Jim


 




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