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#1
December 8th 07, 02:45 PM
posted to microsoft.public.outlook.installation
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problems accessing the .ost file
I recently upgraded from Office XP to Office 2007. I have a laptop that
synronizes with my company's server via vpn. I've had problems even opening Office every since. My IT coordinator had me remove the .ost file so Office could rebuild it. That didn't work. He could open my Office profile from his machine and view all my data with no issues. So he thought the file was corrupt so he sent me the server's copy of my .ost file so I could paste it into the proper folder so Oulook could access it. That didn't seem to work. Now, when I open Outlook, it either errors without opening and does a forced shutdown or it opens and it is blank. The .ost file is not being accessed as it had the origial created date only. Any ideas? Thanks... 
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#2
December 8th 07, 04:54 PM
posted to microsoft.public.outlook.installation
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problems accessing the .ost file
Did you recreate your mail profile already? It is highly recommended after
an upgrade. See http://www.howto-outlook.com/faq/newprofile.htm Note that Outlook XP's ost-file for offline usage isn't the same as the ost-file that Outlook 2007 uses for Cached Exchange Mode. You'll find that CEM is much more flexible. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Curtis" wrote in message ... I recently upgraded from Office XP to Office 2007. I have a laptop that synronizes with my company's server via vpn. I've had problems even opening Office every since. My IT coordinator had me remove the .ost file so Office could rebuild it. That didn't work. He could open my Office profile from his machine and view all my data with no issues. So he thought the file was corrupt so he sent me the server's copy of my .ost file so I could paste it into the proper folder so Oulook could access it. That didn't seem to work. Now, when I open Outlook, it either errors without opening and does a forced shutdown or it opens and it is blank. The .ost file is not being accessed as it had the origial created date only. Any ideas? Thanks...
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