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Stuck in First Run Config.



 
 
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  #1  
Old July 31st 07, 07:02 PM posted to microsoft.public.outlook.installation
Anthony Apgar
external usenet poster
 
Posts: 1
Default Stuck in First Run Config.

Months ago I tried to start Outlook 2003 and configure it for my university's
MS Exchange Server, never got it to work...

Now I am trying to get it to work with my Hotmail Plus account but it's
still stuck trying to configure for a Microsoft exchange server. When I try
and tell it to cancel it says that the account is not a offline account and
then Outlook proceeds to close. I've tried uninstalling Outlook and then
reinstalling but the account is never cleared so it just does it again.

I was thinking maybe manually deleting the account info, but I don't know
where it's located. Can someone tell me where it is, or how else to fix it?
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  #2  
Old July 31st 07, 11:32 PM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
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Posts: 958
Default Stuck in First Run Config.

'Control Panel|Mail|Show Profiles', delete the problematic profile
(Containing the Exchange Server service), then create a new profile with
only Hotmail configuration settings.

http://support.microsoft.com/kb/829918/en-us
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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"Anthony Apgar" .(dontspam) wrote in message
...
Months ago I tried to start Outlook 2003 and configure it for my

university's
MS Exchange Server, never got it to work...

Now I am trying to get it to work with my Hotmail Plus account but it's
still stuck trying to configure for a Microsoft exchange server. When I

try
and tell it to cancel it says that the account is not a offline account

and
then Outlook proceeds to close. I've tried uninstalling Outlook and then
reinstalling but the account is never cleared so it just does it again.

I was thinking maybe manually deleting the account info, but I don't know
where it's located. Can someone tell me where it is, or how else to fix

it?


 




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